Pacific Motor Service - Pacific Grove in Pacific Grove
1123 Forest Ave, Pacific Grove, CA 93950, United States
About
Pacific Motor Service is a family-owned automotive maintenance and repair company with a focus on providing world class customer service for the Monterey Peninsula. We make maintaining and repairing your vehicle convenient, with online scheduling and shuttle service as well as providing free rental cars for major repairs. Our staff has technical expertise to diagnose and repair all major domestic, Japanese and European makes and models. Pacific Motor Service emphasizes the importance of effective communication and client engagement. We have an exceptional capability to meet clients where they are; providing clear, articulate descriptions and explanations, we transform difficult to understand information into actionable knowledge.
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Great place with great staff. They educate you on what is wrong with your vehicle and recommend the way forward. Having had a issue that required immediate attention, they got me in right away. They even showed me the parts that failed and described why they failed. Pricing is on par with what is expected for most services nation wide which I respect given the cost of living in this area.
Kyle and his crew at Pacific Motor Works are fantastic! Quick, efficient and totally transparent about costs. Forget the dealership- these guys have my biz- forever customer !
Pacific Motor Service in Pacific Grove is definitely top-notch. They are very polite, caring, and understanding. They take the time to listen to your issues, and what you need done. I would definitely recommend them to my family and friends.
Excellent service on both my car and personally with the shop's management with detailed explanations, follow-up and recommends. Pacific Motor Service is an exceptionally clean, organized, well managed and honest and reasonable car service shop. It would be hard to find a better one.
I feel very comfortable and confident with the reception and service I receive from Pacific Motor Service in Pacific Grove. Kyle is friendly and accommodating. Easy to work with. Wouldn't think of going enywhere else.
I've used Pacific a couple times now and they've always been respectful of my goals with my cars. I'm grateful they accommodate schedules as well as much as they can.
This place was highly recommended and did not disappoint. Kevin was my initial POC, professional speedy and thorough. Kyle assisted me with drop off, also professional and extremely helpful. Provided me with all the information I needed to make an informed decision. Kept me up to speed on all steps in the process and me and answered all my questions. Fair, Honest, Trustworthy, Dependable Auto Shop!
Such nice, professional service! Great process servicing our truck. Very easy to schedule an appointment online. The folks at this place are very pleasant and they do a great job for a fair price.