Baxter Ford of Omaha Service in Omaha

Sale department was great, however service sept took 2.5 hours to to change a damage tire that we noticed on our purchase. Only to find out the service tech changed the wrong one. Total of 3 hrs of our time wasted. Very disappointed in the service department.

Wait 2 hours for an oil change is not good. They need to learn how to not book people over lapping if they don’t have enough people to work. Friendly staff

Caught them in a lie for maintenance they were paid to complete. They were paid to change oil and rotate tires. Know they didn’t rotate tires because my only damaged wheel was in same position, so then couldn’t trust they did any of the maintenance. Told them and they doubled down that it was completed and they would check cameras. Nothing reported back. Will have to drive further now into Omaha for maintenance since I can’t trust my local.

Oil change and inspection on Ford Explorer ST. Done in 1 hour. Thanks to Jeff Novak for helping me out!

My car was having issues so took it in. They stated I needed an entire new engine and quoted me over $6000. I wanted to get a second opinion so took to my local shop and it was a simple fix and $400 later car is working perfectly. I will never take my car to Baxter Ford Service ever again.

This is the place to go, especially being a woman. They treat you with respect and treat you like you're supposed to be treated!

Recently bought a Bronco, and the help of Robert. He seemed very knowledgeable and was great and easy to work with. I'd recommend Baxter Ford for anyone looking.

Ron Archer was great to work with. He took away the stress of looking for a new vehicle; professional a long with showing genuine interest in meeting my needs for a vehicle. I would highly recommend working with him for your next car purchase!