Brother's Auto Glass in Oceanside

Couldn’t have experienced worse customer service. Brother’s installed glass tinted by them WITH TWO PINWHEEL 360 DEGREE BUBBLE SURROUNDING THE GLASS STRUT SCREWS. (My previous tint, not installed by this company, on for 16 yrs (!!) was perfectly cut around these screws.) Upon pickup I called Brothers for a redo , upon which a caucasian woman was rude, argumentative, and disrespectful. The owner fixed the issue perfectly 7 days later but their phone rep provided an F minus all around experience. Will NEVER do business with this company again.

Vista ford dealership recomended them to me. They hooked me up with a OEM windsheeld and installed it same day. Fast, Easy, professional thanks guys!

Very professional, nice and informative. I bothered them with a lot of questions. Even ordered parts and made appointment for the next day, then due to insurance issue, I had to cancel a few hours later. They were fine with everything. They quoted me $100 less than A D C auto glass on Tremont on 602 S Tremont st down the road. Brother’s auto glass was willing to work either with me or my insurance for the same quoted price, unlike the others. Before I contacted my insurance, they even went ahead and order parts and made next day appointment for me because they understood I was in a rush to get things fixed. Once I call my insurance, my insurance wanted me to go elsewhere, so I had to call and cancel my appointment hours later. Still, they were very nice and very understanding without giving me any problems. Don’t go to A D C on Tremont street. I talked to this guy named Ulysses . They quote way ($100 more comparing to Brother’s auto glass) to replace my windshield and would not work w it my insurance. He told me the quoted price is cash and would cost more if I go w insurance. And went ahead and ordered parts even when we hadn’t finish our conversation. I asked him to please wait, but he got mad…. So I ( 20 min later after he ordered parts) asked to cancel my appointment. Ulysses insulted and told me that I need to check my bank account to see if I have enough money before I call him, etc. He even texted bad words to me. I couldn’t believe it… Brother’s auto glass is way more up front and professional! And gives much better price. Come to Brother’s auto glass instead.

I went and had my back window broken, I called Brothers glass and they gave me a price over the phone which was much reasonable than the other big company starts with an S and I came in on a Saturday and they were placed it while I was there in like 30 minutes and they did a wonderful job. Very nice people very professional. I’d highly suggest using this company.

I had to get my back windshield replaced as soon as possible, I’m in the middle of a move and was staying in town with a friend when my windshield shattered. Brother’s Auto Glass got me an appointment for the same day, scheduled for 2 hours after I called them which was faster than any other place I called could offer. They were so friendly, and the service was only an hour from start to finish. No wait at all when I got there for my appointment. I’m extremely pleased with the service I received!

I recently used their service for a rear hatch window replacement. I decided to go straight to their local business vs going through a global middleman like Safelite. Excellent service and communication. They even noticed a defect in the glass provided and found a replacement same day as scheduled repair.

The prices are great and the staff are very friendly. I've had 2 windshields replaced here and would recommend. My last was for an 1988 Bronco II and it needed rust repair which they did at a fair price. Good guys all.

Seriously the best prices in town and so friendly! Needed my windshield replaced ASAP and they were able to get the windshield ordered and there the next day and it only took them maybe 30 minutes to put the new on one. Even transferred all the stickers I had on the old one onto the new one, which I've always had to ask people to remember to do in the past. You guys were awesome and I definitely recommend anyone who needs a new windshield to go here, you won't be disappointed. And thank you for keeping my car clean in the process! Thanks again Brother's Auto Glass.