Felix's Auto Service Inc in Mountain View

Brought the car in for service which prior visits had highlighted along with the Toyota suggested maintenance. They're careful to call out what must be fixed, what can be fixed later, and what's not worth fixing at all. Very reasonable prices, and all prices are discussed before committing to the work. Finally, they're very easy to contact, and they're quick to call back if busy.

I had my brakes/rotors and alignment done here. Justin kept me up to date on everything and the prices are equivalent to other shops. They also have a portal where you can login to review the history of any work which is convenient as no other mechanic I've been to has had a portal like that. I recommend!

Excellent service experience, great communication, I'm very happy with the service on my truck. Peter clearly explained the service issues his techs found and walked me through a prioritized approach to each.

Felix was a lifesaver, quickly resolving our complex loss of power and towing situation with our Tesla. We greatly appreciated his expertise and responsiveness, as well as his fair pricing.

This is my go-to mechanic shop. They do a fantastic job, after each service they give you a very detailed printout of the state of all the things they checked for which is very informative. I've known them for 9 years! They are not pushy, at various times they have advised me not to take immediate action on some non-urgent things. I mean advice like: your so-so-fluid is not in mint condition, but it can last you for x-months, so better change it then and don't spend on it now; other places jump on it immediately to make you pay more. They are on the Costco auto program, which is how I found them. Costco doesn't let just anybody join, it takes effort and delivering good quality job. Special shout-out to Justin and Peter! They rule.

I’ve gone to Felix’s on and off over the years. With my newly purchased Tacoma it is now the only place I will go as they do a thorough job and most of all explain in detail what they find and how important or not it is to fix and when. The dealerships are always trying to upsell me and usually cost more overall. I like the personal service that Felix’s provides.

I've been going to Felix's Auto Shop for over 20 years. Peter, who owns the shop, is amazing, The service is excellent, and his knowledge about all sorts of cars is incredible. Most of all, Peter is a trusted advisor regarding my car. I have recommended Felix's Auto Shop to at least 5 different friends and family over the years. And now his nephew Justin has been following in Peter's footsteps. Also an excellent addition to the business! I can't say enough great things about Peter and his Auto Service!

Amazing customer service and super responsive. I had a screw in my tire and they were able to take the car in and put a plug in very quickly. I’m grateful for Justin and Pete! Excellent place, will definitely go back.