Custom Alignment-Balance & Brakes in Mountain View

Brought my truck in to have oversized tires installed, along with an alignment. I had some specific alignment specs I wanted to hit, but also needed them to keep an eye on interference from the larger tires. They had the truck all day and made several alignment adjustments to resolve tire rubbing and hit my original specs. They test drove my vehicle several times to ensure everything was correct. When I picked up my truck the actual mechanic who worked on my alignment came out and went over the steps it tool to achieve the end results. This is a true expert alignment shop. This is not your typical alignment to factory specs and hand the vehicle back you regardless of results. Don't trust your volume tire store or even the dealership to perform subpar alignments on your baby. Custom Alignment will always be my go to and the only alignment shop I suggest to friends, family and coworkers.

Custom Alignment did a perfect job aligning and balancing my Hyundai Elantra N. Joe, Alan, and David took care of my car’s alignment, wheel balancing and addressed all of my concerns. Their knowledge, friendliness, and care for your issues is nothing short of the best … in today’s world it’s hard to find people that take pride in their jobs, and these guys do! After having issues at Big O Tires (they aligned my car twice and it still had steering issues and they also had a lack of care for my concerns), I was looking for a shop that provided high quality work and cared about the cars they are working and the people they are servicing. I found Custom Alignment and couldn’t be more pleased with their knowledge, pride, and quality of work. They listened closely to my concerns and gave me the confidence that the job was done correctly – when many times that’s hard to achieve from mechanic shops. They test drove my car 4 times to make sure everything was as best as it could be and that the issue was solved. The technicians had a sense of calmness, and to me, that shows that they mean business! Custom alignment is nothing short of a spectacular place to get an alignment and balance. After the work, my car drives the best it ever has – and the peace of mind from the experience is priceless. High quality work comes with a price, but going to Custom Alignment is worth every bit. If you are looking for an alignment that is second to none, look no further and trust the pride and knowledge of the guys at Custom Alignment – you will not be disappointed. Fantastic experience!

Great professional service as evidenced by my own experiences and reviews here. We have taken our family car and the slightly haggard track machine and been very happy with the attention to detail and safety provided. Talking through issues and upfront honesty are both evidenced here and the job is always well done. Many thanks to Alan and team for their fine work!

I came here seeking a solution for a persistent vibration at freeway speeds. I previously had the wheels balanced twice at a national chain, and I then had the front end aligned at a dealership, but the vibration persisted. When you walk into the customer area and are greeted by Joe, you immediately know you are dealing with a professional. I told him my saga, and he knew exactly what the problem was. And he was right. I wish I had come here first instead of wasting time and money at the above businesses. 5 stars.

The only place to go for your custom alignment needs. I've been coming here for years with multiple Porsche and VW cars that have specialized needs for racing applications. These guys get it right the first time, every time.

Brought my low mileage 2016 Audi A6 here after a relatively new set of Michelin tires needed to be replaced at 19 thousand miles because of unusual wearing on both front tires despite two rotations. They were warranted to 45 thousand. America's Tire suggested an alignment check after the tires were replaced by Michelin with a 60% credit, the max allowable under the warranty. Very impressed with the service and detailed explanation of what would be done. Also, they were working on some Porsches, Audis and two restoration projects. Felt like I was in the right place. Brought the car in at 8 AM and it was done before lunch. They did both front and rear alignments. My mechanic of 25 plus years recommended them and I'm glad he did. Don't know if it's my imagination or what but the car seems to be handling better. Shop is really clean and well managed. Technicians very friendly. Would highly recommend.

Joe and his team helped get my lifted MINI Cooper sorted, so it handles like a rally car now. Are they the cheapest around? No. Are they the best? Definitely.

If you have a car with modified suspension this is the spot. Took my 2017 Honda Accord Coupe in to get 4 tires replaced and a custom alignment performed. I’m a bit picker than the average person with alignments and these guys took care of me. The tech working on my car had me test drive it before I left to make sure I was happy with how the car drove, which shows me that they care about the work they do. Really refreshing considering I’ve tried many alignment shops and they’ve left me unsatisfied. My car drives straight as an arrow and feels great with my new tires. Prices are a bit high but you get what you pay for! Highly recommend this shop.