368 E Franklin St, Monterey, CA 93940, United States
Joseph the machanic, is very professional no nonsense, honest passionate... No BS gets to the point. Love his shop old school never dies... peace d
Very professional, friendly people with incredible customer service and a great shop filled with interesting different cars. I had a great time while waiting for my car.
Exceptional Service That Goes Above and Beyond From the moment misfortune strikes and your vehicle succumbs to a breakdown, the stress and uncertainty can be overwhelming. It's during these trying times that you need a reliable, understanding, and proficient team to take the reins and guide you through the repair process. This is precisely what I experienced at Classic Coach Works in Monterey. Having your daily life interrupted by a vehicle issue is never pleasant, but the owner and his team at Classic Coach Works not only understand this—they are experts at easing your worries. Their approach to automotive repair is akin to watching skilled magicians at work; they transform what seems like a vehicular tragedy into a mere pit stop on your life's journey. Patience is a virtue, especially regarding car repairs, which the team at Classic Coach Works values deeply. They take the time to meticulously diagnose and fix the problem, ensuring your car is returned to you in top-notch condition. It's not just about the repairs—the peace of mind that comes with knowing your vehicle is in the hands of professionals who care. Trusting someone with your car, especially under unexpected and stressful circumstances, can be daunting. However, placing your trust in Classic Coach Works is not a leap of faith; it's a calculated decision that rewards you with exceptional service and quality workmanship. They don't just fix cars; they restore your rhythm of life, getting you back on the road as swiftly and smoothly as possible. In a world where the unexpected can throw you a curveball, it's comforting to know that there are still businesses like Classic Coach Works. Their dedication to going above and beyond is not just a service promise—it's their standard. For anyone facing car troubles in Monterey, I wholeheartedly recommend letting the owner and his team work their magic. You'll be thankful you did.
I was walking with my toddler son and dog this afternoon in Downtown Monterey, and we happened to pass by this auto shop on the corner. They have little cars displayed in their windows - and being a car obsessed 2 year old, my son gestured wanting the toys. As I was explaining that they were on display for the shop, the owner paused in the middle his interaction with a customer and comes out with a basket of toy cars to let my son pick a car out. I cannot remember the last time someone has paused to notice the want of another, granted their wish and gave them so much joy in a small act. It made my son's whole day. There's no way the owner could have known that I am a car collector, and someone who is extremely choosy about who I let work on my own cars. Based on attention to detail, e.g. keeping an eye on the shop, the customers inside, and a little 2 year old potential customer outside!. plus the immaculate level of cleanliness & organization, the caliber of cars being serviced, and the demeanor of the employees who appear to be happy and relaxed (you do not want a place where technicians are rushed through repairs as fast as possible to move on to the next) I would use this shop myself. Signed, Mom and a pint-size Porsche owner
This is THE place to bring your vehicle if you’re not going to bring it to the dealership, and especially if you’ve got a classic car. We’ve brought our Porsche and classic Land Rover and have been satisfied (and relieved) every time. It doesn’t hurt that the shop always has at least a handful of amazing classics at any given time, so it’s a fun place to visit. Most importantly, they know what they’re doing and they’ll do it right. Everyone at Classic Coachworks takes pride in their work, at least that’s the impression I’ve gotten after talking to a handful of the people that work there.
Besides knowing their stuff, our 3 experiences have been without flaw. From assessing damage, to routine service all was courteous and honest. I say honest because after a dealer informed us a car needed a $5000 repair we had Classic take a look...$400 later the vehicle runs better than new. Shame, shame on the dealer, but Hooray for Classic!
Great shop!!! Joe took in my old scrappy BMW 5 series and put it up between an Aston Martin and a Bentley. They explained all the work performed and identified several critical issues and why they recommended further service. I was ultimately charged for 2 hours of labor when they worked on it for easily 5 to 6. Lots of parts already in stock; fast and professional service. Nice to know I have a shop in Monterey I can trust!!!
This is an immaculate, well managed, high end, specialty auto garage. They service exotic, performance, and luxury automobiles. Joe makes a great effort to properly diagnose and service delicate cars that may be difficult for other shops in town. He offers premium parts and service for premium automobiles. His dedicated team also repair cars - so if you drive one of those and live nearby, he can take care of you as well. I appreciate his candor and diagnostic savvy when I've got a difficult to diagnose issue. He can get to the truth without spinning my wheels like a dealership service department. Thumbs up!