Noel's Automotive in Monte Rio

9898 Main St, Monte Rio, CA 95462, United States

★★★★★
(102 reviews)
Specialties: Auto repair shop
Website
local.demandforce.com
Address
9898 Main St, Monte Rio, CA 95462, United States
Plus Code
FX8Q+2V Monte Rio, California, USA
Time Zone
America/Los_Angeles

Business Hours

Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Oil change
Amenities
Mechanic Toilet
Planning
Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.7
★★★★★
102 reviews

Most Mentioned

price (12) job (5) team (3) river (3) mechanic (3) 2003 (2) subarus (2) van (2) towed (2) alternator (2)
5 stars
85
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3 stars
3
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★★★★★
September 30, 2024

Live in Santa Rosa but have always taken my cars to Noel’s. Reliable and honest work. I tell all my friends and family to go to Noel’s ❤️

★★★★★
August 25, 2024

I’ve been able to work with Chris & Josh at Noel’s Automotive a few times now. They’re good honest guys and do great work. They’ve got a crew of skilled mechanics working for them, and the ladies at the front desk are awesome.

★★★★★
July 3, 2024

When I dropped my 2003 Honda CRV off to check a couple of things, I had no idea that Josh would go through the entire car, checking for other issues. The repair estimate was far above what I was able to pay. I told him that I’d sell the car, and look for another one. When I picked up my car, Josh said he might have a possible car for me, from one of his customers. If so, that would save me a lot of time and trouble trying to find one that I could afford. Josh and his brother are locals who really care about their community. I’ll be taking my next car to Noel’s for sure! Sandy Murphey Guerneville

Review photo
★★★★★
June 4, 2024

Chris helped repair my flat tire. He did it so quickly and professionally, all for free! They’re such wonderful people.

★★★★★
May 25, 2024

Quick, friendly, and effective! You guys really know how to take care of your customers! Thank You so much for the clear communication on the issues found and labor needed, explaining your prices, and for understanding that the car brought in was our one commuter car and getting that back to us asap. You guys rock!

★★★★★
May 11, 2024

I’ve been to Noel’s twice over the last couple of years and each time they treated me with kindness and respect and efficiency. This is a truly great auto shop and an example of what all other should strive to. I highly recommend Noel’s

★★★★★
May 2, 2024

We really appreciated how organized and professional, plus friendly, the staff were. From the start we were pleased with how they informed us of what they thought was going on with our vehicle, and how they followed our requests, and how well they diagnosed the problems with our vehicle. We had brought it elsewhere without the issue getting resolved. Now it runs like new, and it's a 2003 Suburu! Long ago we brought our cars to the original "Noel", and these folks keep the same high standards.

★★★★★
February 17, 2024

Great people and great service!! They kindly replaced my alternator same day on a rush since my wife and I were visiting Monte Rio for a quick stay. Really appreciate their willingness to help their customers and friendly nature! Highly recommend!

★★★★★
November 24, 2024

Their whole team is wonderful willing to help you out and are very knowledgeable and then they work with you

★★★★★
Verified Reviewer
September 24, 2024

They have always been honest and fair. Id recommended them to anyone.

★★★★★
April 24, 2024

My engine splash guard became partially detached and dragging on the ground - I dropped in without an appointment but they were able to fit me in and quickly had it patched up.

★★★★★
April 24, 2024

Brought my Prius in for a new O2 sensor, the work was done quickly and the staff was communicative.

★★★★★
Verified Reviewer
March 24, 2024

Sure know everything if your ever need car repaired, efficient as well as curious & friendly. So glad I came here AND close to our west county towns. TY

★★★★★
March 24, 2024

Noels automotive was great Josh had me up and running in no time. Thankyou Josh!

★★★★★
March 24, 2024

Chris and Josh have always treated me well and go above and beyond. Thanks guys!!

★★★★★
March 24, 2024

Chris and Josh run a tight ship in Monte Rio. Their mechanics are extremely skilled and most everyone there has excellent people skills. Chris made concessions wherever possible to my bill, which I appreciated. I recommend Noels Automotive.

★★★★★
March 24, 2024

These guys are On top of It.!...!!!!!!

★★★★
March 24, 2024

Honest but hard to get callbacks from them for updates, dont call back when they say they will, have to keep after them, good otherwise

★★★★★
March 24, 2024

If your car needs help you cant find better people to help you than Noels Automotive in Monte Rio.

★★★★★
March 24, 2024

Super friendly and honest.

★★★★★
Verified Reviewer
March 24, 2024

Super helpful and honest

★★★★★
March 24, 2024

Been using their services for a while now. Competent, friendly and helpful. Im glad I found them!

★★★★
March 24, 2024

Ive had the guys and gals work on my truck more than once. And they have not disappointed in price or repairs. Thanks Noels

★★★★★
March 24, 2024

Very nice people at Noels Automotive above and beyond my expectations thank you so much!

★★★★★
March 24, 2023

Honest and reliable, top quality work.

★★★★
March 24, 2023

Good folks!

★★★★★
Verified Reviewer
March 24, 2023

Great service. Great value. Chris, Josh, and the rest of the team take a lot of pride in their work and it shows. Been going to them since we moved here full time 3 years ago.

★★★★★
Verified Reviewer
March 24, 2023

Wonderful people. Great service. Very reputable! We thought our RV was in need of a catalytic converter but Josh fixed our stinky problem with changing out the house battery!! Thank you!

★★★★★
March 24, 2023

Went in to have tires mounted and balanced. After inspection they showed me my control arm bushings on my BMW were worn out. . They were able to get the parts and complete the repair the next day. Price was much better than I expected. Not the first time Ive gone there and definitely not the last. Fair,timely and honest.

★★★★★
Verified Reviewer
March 24, 2023

Always prompt, courteous service with expert mechanics. We recently moved to the area and our realtor recommended Noels and only Noels as the automotive mechanic in the area. So glad we listened to her advice!

★★★★★
Verified Reviewer
March 24, 2023

Josh, Chris and the whole team are stellar. I am so grateful these guys are in the neighborhood! Respectful, honest, got integrity, and know how to get it done. Rachel rocks the front desk. Love Noel s!

★★★★★
March 24, 2023

This garage is so good that I cant think of anything I think is wrong with it. It is good to be able to trust a place with great mechanics.

★★★
March 24, 2023

I stopped in a week prior to see if I could get a simple oil change on my car for the next week. I spoke with one of the owners (either Josh or Chris) and he said it could be done for the date and time I requested. He asked me to write my name and phone number down so if anything changed that they would call me. Fast forward to a week later. I called the day prior to my appointment time for the next day and was told they did not have me down. The employee over the phone told me the phone number that I left could not be read so that is why they did not reach out to me. I would have come in the next day for my appointment and really had a bad customer service experience. Not even an apology that they could not reach me or an apology for the mishap. I am a local, and wanted to support local, but this was just a bad customer experience before I even received actual service. They need to do better on the paperwork/admin side of the business to ensure they have everything correct in order to reach out to a potential customer.

★★★★★
March 24, 2023

Great services and a great team. I got my car done here several times and very happy with the work. Highly recommend it.

★★★★★
March 24, 2023

Chris and the gang at Noels have offered friendly and expert service to the local community for many years. They continue to be a valuable resource. Wed be lost without them.

★★★★
Verified Reviewer
March 24, 2023

I trust these guys.

★★★★★
Verified Reviewer
March 24, 2023

While getting my tires rotated at Costco, the tireshop called me to say one of my lugnuts had seized (apparently this is very common for Subarus) and they would have to cut off the wheel stud. They said any autoshop could repair it, and it would be around $300. Okay fine, do what needs to be done. I drive past Noels every single day but somehow I forgot this place existed. I called them up and the woman on the phone was very friendly and helpful. She answered all my questions (I tend to have a lot of those) and scheduled a time for the repair. I came the night before and dropped off my car. They called around 11:15 to say my car was ready to go. Boyfriend picked it up for me while I was at work. Simple fix to an easy problem. My wheel has five studs and five lug nuts again. I would definitely go here again in the future if more extensive work needs to be done.

★★★★★
March 24, 2022

Awesome

★★★★★
Verified Reviewer
March 24, 2022

Friendly, knowledgeable staff, through work, well cared for, all around excellent experience

★★★★★
March 24, 2022

Great service We have always received great service from everyone at Noels Automotive. We just had our timing belt replaced (as is factory requested/required) and now I feel we are driving a new car. We take our car for all oil changes. If you get dash lights that light up, they have always figured out why they go on. It is a great feeling to know that Noels will be right here for any and all our fix-it needs. I can always trust that my car will be in tip top condition. I highly recommend Noels for all your repair needs. They are very knowledgeable, trustworthy, dependable, reliable and a HUGE asset for our Monte Rio community and Sonoma County! Thank you, Noels Automotive, for giving us peace of mind and keeping us on the road. Chris and Josh have a fine crew/staff and we are so grateful they are here. We highly recommend for you to choose Noels for all your mechanic needs.

March 24, 2022

They gave me a quote of almost 850.00 for rear brakes and replace out side door handles which I was to provide, 200 and something for the handles that I provide and the rest for two brakes, what a rip off.

★★★★★
March 24, 2022

I just moved to the area and needed new rear brakes (rotors and pads). Joel s Automotive was recommended by a neighbor. I called Monday morning, Tuesday early afternoon everything was done. Josh s quote for the worst-case was reasonable and they stayed way below it. They even managed to get the oil change and inspection done despite a full lot of other cars. Best experience I ve had so far with an auto mechanic! My go to mechanics now.

★★★★★
March 24, 2022

The transmission on our Sienna gave out on us as we pulled into Doran Campground to start a weekend of camping. Josh and his crew were the only shop of the 7 I called in the area that were even willing to talk to me about the issue and taking a look at the van. We got it towed to the shop and they did a great job in getting us back up and running again with a new transmission. They were incredibly friendly and professional the entire process, and were very flexible in working with us to pick up the van when it was ready as we live over 3 hours away. I cant recommend the customer service or actual mechanical service enough. Thanks again.

★★★★★
March 24, 2022

Kind and worked very hard to make it avoidable.

★★★★★
March 24, 2022

latest repair was for my depleted front brakes but they have done work and maintenance for several years. always a fair price always great work, and little extras that are appreciated.

★★★★★
Verified Reviewer
March 24, 2022

Great service and Honest mechanics what more do you need.

★★★★★
Verified Reviewer
March 24, 2022

Love them

March 24, 2022

Held onto my van for over a month, never touched it, and never called when they said they would. Told me van needed a new engine, but after it was towed from their shop it turned out it only needed an alternator. Absolutely bogus. Will never have my business.

★★★★★
March 24, 2022

Awesome experience! Smart and fast! Our new mechanic! Thank you!

★★★★★
March 24, 2021

When the transmission on my 2015 Honda Civic blew up and left me stranded, I dropped my car off at the shop. Not only did they get a brand new transmission in it very quickly, but they were able to do it for a very very fair price, and they do excellent work. I have since brought my civic back do you have them do other work and it has always been excellent work. I have a car there right now that they re working on and another that s going into the shop when that one is done. This is the best auto shop I have ever found.

★★★★★
March 24, 2021

Thanks Josh..... You did a fine job, and I appreciate it.! I will refer you on a regular basis. You definitely are a professional and run a good business..... very refreshing for the river area. Keep up the good work.!

★★★★
March 24, 2021

It is brilliant

★★★★★
March 24, 2021

Great service, professional and friendly. Such a comfort when my check engine light came on in Bodega Bay. Whew, thanks Josh. You are awesome!!!

★★★★★
March 24, 2021

The owners Chris and Josh are just good people, and they hire good people. Their work is good, their rates are extremely fair, and their character is stellar. I highly recommend Noels in Monte Rio.

★★★★★
Verified Reviewer
March 24, 2021

Great service and quick work time

★★★★★
Verified Reviewer
March 24, 2021

Chris and the guys are the best in the business! They help people out of all kinds of problems on a daily basis. They are extremely professional, extremely Fair priced, best mechanics Ive met through my long lifetime. They go out of their way to accommodate and help people every single day. Chris is Extremely honest, I trust them more than any other mechanic shop. Chris should be the mayor of the town! They really help me out and I really really appreciate them very much! There isnt a better place to go with your vehicle...

★★★★
March 24, 2021

Great work fair price what more could you ask for clean Shop clean area even for picnics if you like what more great place

★★★★★
March 24, 2021

Let me start by saying I hardly ever write reviews.... I was in town to visit family and live about 4.5 hours away. I was 20 minute away from Monte Rio when my engine light began flashing and the engine started shaking. Needless to say, I was pretty annoyed. I dropped my car off at Noels Automotive on a Thursday morning and spoke with Josh. I advised Josh that was visiting family and was from out of town. Josh was very helpful and professional. He had my vehicle fixed by 1 oclock and for a very reasonable price. I would highly recommend Noels Automotive and am so glad that I trusted them with my vehicle.

★★★★★
Verified Reviewer
March 24, 2021

I cant say enough good things about these guys. I took both my 2002 Chevy Tahoe and 2005 Mini Cooper in for service, and they were knowledgeable and competent fixing each. Also i found them to be honest and fair ... worth a trip out of the way to take your car or truck here for major or minor service.

★★★★
Verified Reviewer
March 24, 2021

Good guys and they can fix almost everything.

★★★★★
Verified Reviewer
March 24, 2021

When you live in a sparsely populated area, finding good services is often a challenge. After a less-than-stellar experience with a previous shop, I looked to Nextdoor to find out who my neighbors recommended. Thats how I found Noels. I had one 75K service done and one tire replacement/rotation. Not huge things, but I was impressed by their professionalism and efficiency. The first time, I didnt even see anyone. All transactions were done by phone. I dropped my car off before the start of the workday, leaving my key in a secure box. Then I picked it up again after close of business.

★★★★★
March 24, 2021

Great customer service they listen to the customer Im trying to say they great all the way

★★★★★
March 24, 2021

Great service!!!!

★★★★★
March 24, 2021

I am treated well. I trust Josh and Chris to be fair and honest, that the job will be done right, and that I am safe continuing on my way. I believe the pricing is spot on, though I have not been elsewhere in more than a decade... They sell tires now too!

★★★★
Verified Reviewer
March 24, 2020

Good place to take your car

★★★★★
Verified Reviewer
March 24, 2020

Noels Automotive is the #1place to get your car fixed on the Russian River.

★★★★★
Verified Reviewer
March 24, 2020

Fast and efficient family owned place. Tire rotation was totally reasonable, went to monte rio back nearby with my dog!

★★★★★
Verified Reviewer
March 24, 2020

Chris and Josh are doing an amazing job with this place. Needed a new radiator and they hooked it up for a very fair price. Even dropped me off at home! Cant say enough good things about my experience here. You wont be dissapointed.

★★★★★
March 24, 2020

Country hospitality good help

★★★★★
Verified Reviewer
March 24, 2019

Great service and friendly staff, Love these guys!

★★★★★
Verified Reviewer
March 24, 2019

These guys are great mechanics and honest. What more do you need?

★★★★★
March 24, 2019

Noels was Amazing, they took a look at my car and quickly realized that the problem was damage caused by the dealership. Chris documented everything in case the dealership gave me any trouble. They are quick, kind, and affordable! He made lifetime customers out of us!!!

★★★★★
Verified Reviewer
March 24, 2019

These guys are great. Its so hard to find a good mechanic, that i drive from San Francisco just to have them work on my car. I have a 2018 Honda Accord and Chris told me of problems the dealer did not.

★★★★
Verified Reviewer
March 24, 2018

Chris treated us very well. He even let us spend the night in our van parked on the street there by the shop.

★★★★★
March 24, 2018

This is the repair shop I have always wished for! Chris is reasonable, thoughtful, responsive, competent, knowledgeable and friendly. I recommend Noels Automotive wholeheartedly!

★★★★★
Verified Reviewer
March 24, 2017

Ive had several of my vehicles repaired at Noels over the years, and while they arent cheap their rates are reasonable and what matters to me is, once I get my vehicle back its fixed and stays that way. They seem to fix modern machinery (90s and newer) faster but are quite capable with the 70s vintage trucks I own. If you want it fixed take it to Noels.

★★★★★
Verified Reviewer
March 24, 2017

Fair, honest and close to home for us River folks. And they know when they are in over their heads too and not afraid to admit it, always a plus. Easy to work with and reasonable prices.

★★★★
March 24, 2015

THESE GUYS ARE ARE FAIR AND I HAVE FOUND THEM TO BE HONEST, THEY HAVE FIXED ALL 3 OF ARE AUTO,S PLUS SOME WORK ON ARE MOTOR HOME.. THERE A BIT SLOW AT TIMES BUT THEY DO GET THE JOB DONE. . THE NICE THING ABOUT THEM ALL THEY TREAT YOU WITH RESPECT MALE OR FEMALE THANKS GUYS .... .