Batteries Plus in Modesto

Jacob was incredible

They place you on a brief hold then never come back to the call.

Fast and efficient service.

Key fab wizards

Friendly, helpful and very knowledgeable on products.

Great service. 2nd time Ive used Batteries + (diff locations). Called ahead and got the info I needed. Anthony took care of what I needed and I was on my way with a new battery.

I just bought 2 new Diesel RV batteries at a great price, and the two gentlemen who work at the store carried them to my car for me. Great service, very professional. I will be back!

So far the batteries from here are holding up well past the warranty. Prices are competitive. Did run into issues with the website not giving the advertised price/discount.

Batteries Plus has been powering my boat for the last 5 years, and I can count on them to have what I need to keep me on the water! Needed another trolling motor battery today and Anthony at the McHenry store got me dialed up and ready to hit the water in just a few minutes.

I purchased a replacement auto battery 2-3 years ago, and has been trouble-free since. This latest visit was for a replacement battery for my iphone X. It was at 70% capacity, and needed to be charged often during the day. Bought the battery online and scheduled a install appointment in the morning. Dropped off the phone and returned an hour later with a 100% capacity phone. Really pleased with this store in Modesto, Ca. Keep up the great work and service!

Awesome service and great prices. Will do business again

I came in bought a battery for my vmax and turned up to be a bad battery brought it back to find out that I didn t have a warranty because the store didn t charge it! For one the manager who helped me didn t disclose that info at all I never woulda left the store now they won t give me my refund worste place shoulda just went to auto zone

Great selection of automotive batteries along with all other batteries. The staff was very knowledgeable and easy to talk with. Highly recommended.

0 stars. Parts not in stock. They damaged my camera when they replaced my screen. They then told me to file a claim with my phone carrier instead of fixing it.

Great deal and friendly staff. What more could I ask for?

You better make really sure what you are buying at B&B. They will NOT tell you the country of origin on their website. Very deceptive advertising. Buyer beware!!!

Thank You Jared and Brennen!! Excellent Customer Service!! I m so happy I brought my phone in for a screen replacement. Job well done!!

My son came up from Southern California with my grandkids to attend his 20th year class reunion. Before leaving for the party, he learned his key fob battery had died so he had to borrow my car to attend the reunion. Since he intended to return home immediately after the reunion, I found myself with grandkids to babysit and no transportation to procure a replacement battery for him. My sister was at a gym located near Batteries Plus but had only taken her ID and gym pass so no way to pay for the soon-to-be-needed battery. Fortunately, Batteries Plus had a very easy solution to all my problems. I was able to order and pay for the battery through their website, which they had in stock, and designated my sister as the pick-up person. When my son came home after his class reunion, I was able to pleasantly surprise him with a fully charged key fob and a couple extras for future use all thanks to Batteries Plus and this additional feature offered through their website.

Very disappointed. Took my iPhone 12 in to have my battery replaced to help my phones performance since the Battery Health had dropped to 82%. Being told that when the Battery Health hit 80% you should think about replacing the battery so I thought I would replace it a little early. Their salesman told they did not have the battery in stock but they could have it in a few days. Received a call to go ahead and bring the iPhone in and they will replace the battery. We I came back to pick up my phone I was told they broke my screen and they had to order a new screen and they will call me when the new screen arrives. Again I received a call saying the parts are in and to bring my iPhone back and they will complete the repairs. They replaced the screen and installed the new battery. When I got back into my car and looked at my iPhone. Noticed I had a waring light on so I walked back into the store and showed the salesman. He told me its ok. Since the battery was replaced I need to give it a couple days and it will go out. Well the warning went away but the Battery Health option was not working. Back into the store again. This time the store manager came out to look at the iPhone and then tells me that that option will not work because they did not install a Apple Battery. After 3-4 weeks my battery life is nowhere near what my OLD original Apple Battery was so I took it back into the store again and the salesman tells me the manager is not in and to come back next week. Next week comes and I go back into the store for the 5th time. The manager asks we well what do you want and I said I want my iPhone to perform like it did before I brought it in. He then tells me I should have had a Apple Battery installed. I then told him I did not know he was not installing a Apple battery. They did not give me any options. When I asked for my old battery back he said they dont keep them and it was sent out to a recycler. To get me out of the store he went to his cash register and pulled out cash giving me my money back. Now Im NOT out any money but my iPhone does not perform as it did before I brought it in. Make sure you know what type of battery you are getting and make sure it is FULLY compatible with your cell phone!

Good store, good people

Grwat pricing and quality value.

Awesome store. They have literally every bulb! I needed a headlight bulb for a really old Italian scooter. They got it for me! I highly recommend!

Very friendly and helpful staff. Will definitely do business with them again.

Very friendly and helpful staff will definitely do business there again

My first visit, I wanted to get some batterys welded together that I did buy off the internet. I had completely forgotten about this company selling the ones I needed to rebuild a rechargeable 18 volt. I had already glued the pack and ordered the batteries correctly the only thing left was welding to the corresponding next battery. One side of the tabs was already done because thats how they came. So something that would of taken about 10 minutes Tops I was declined. This was after a call in and I asked over the phone if this company would do that for me and was told yes over the phone. After I arrived to get the work done I was told by the ,Ill say gentleman. That he would have to use his own batteries and charge me a rebuild fee off 80$. Thats there policies.... (seemed more like he wanted to go home instead of working was the vibe I got) Then why not tell me that before I drove all the way there.. if this had worked out I would of taken the rest of my batteries to them for rebuilding. As I use Alot of rechargeable batteries for work... Alot.... they do have alot of different batteries so if you need one right now and dont want to wait for Amazon next day then this may be good choice for that. Maybe Ill try again in couple years

I go there often, great store.

This is the batteries HOOK Up the ladys knows . , It was the shade tree did not properly charge CAR Solar that is . . Yee recommend friends at tower scotter batteries pay a Lil more **climb the hills with low batt. Alway makes it back home . . Thank you . Always tell a friend to get . . .

I was looking for a very specific plugin that was an adapter Universal Style but you dont need help me new right away they wouldnt carry it everything I had was half the power and it was pretty specific what I needed it 4 and quickly told me I would have to go online and find it. Even though I drove across town and they didnt have it they were knowledgeable friendly and that made it worth it.

First time visiting this store and had a great experience. The staff was very friendly and extremely helpful. Someone greeted us right upon entry and asked what we needed and answered any questions we had. Will be back again.

Always good service. New battery for my Samsung s9+

Troy was a great help!

Love this place, small but always have those unique & hard to find bulbs.

Well stocked.and very helpful staff. Young man named Jacob waited on me and took care of my needs . He was very helpful and had a great sense of humor. Very refreshing in this day and age.

Bought a battery from batteries plus in September. I chose batteries plus as they have Duracell which us a reputable brand. That was my first mistake. Battery failed after less than a year and I went in to have a warranty exchange done, I was told that this was my fault because battery was below 10 volts. So Jacob the store manager told me that I would just have to buy a new one or see if they can charge it. Well this encounter was on Saturday July 16th. Fast forward to Wednesday July 20th and still have not gotten a call so I decided to call in. Employee told me that they would call me in 30 minutes as they hadnt gotten to it yet. (This was at 11:30) fast forward 3 hours to 2:30. I got a call and was told that my battery failed.all in all I would say that customer service ( Jacob was quite snobby), service, and products batteries plus sells are sub par and deserve 0 stars but that was not an option so I had to settle for 1. DO NOT BUY CAR BATTERIES FROM BATTERIES PLUS!! Walmart has better batteries and customer service. I will update after I pick up my failed battery

Good service

X4 time driving down, last chance. Your not getting away with lying and stealing my money.

I have been going to the Batteries +Bulbs on McHenry Ave. a few times now for my Samsung 8+. This store is Certified to repair Samsung phones, with original Samsung parts. Which is a must for me. They are very fast and careful not to chip the edge of the glass screen. It takes 1-2 hours usually. The prices are fair. The staff is very friendly and knowledgeable. The manager has the patience to answer all your questions, and explain them in a way youll understand. Even though this last visit my phone was unrepairable due to water damage. He went out of his way to show me the actual damage done. Even though he couldnt do the repair himself, he gave me a number to call who might be able to salvage my phone. At least he gave me hope. I dont know about you. But, when I have a phone for years I hate breaking in a new one. I highly recommend this store. You wont be disappointed.

Helpful staff person.

Online shop $35 annd HERE $20 for 2 bulbs. Even amazon could not offer me a confident choice. Shop her for service, knowledge and PRICE. Each visit I grow more impressed.

Went to find a backup battery for our RV cabin and the young man helping me was extremely knowledgeable and went above and beyond to find what I needed. I will be returning to them when it is time to buy it.

This gentleman was very helpful, knowledgeable and professional also!

Always great service. They always help me find what I need. I forgot the mans name that helped me, he was great.

After at least an hour spent trying to find the right lightbulbs for our ceiling fan online, I was able to place an order here to pick some up in-store. The staff were incredibly nice and helpful during pick-up and the website was much easier to use to find our items than all the larger retailers I checked. Ill save time in the future and always start here!

Absolutely ridiculous! Placed an online order which said is ready for pickup. Went to pick it up and they dont even have it in stock. I asked to speak to the owner and was told sorry the owner doesnt like dealing with customers. I simply asked for my refund and left and will never be back.

Good selection. Good manager and employees

People very honest, I took my cellphone because I think it have a bad power port, and they checked clean it and it works save me some money. Thanks

First time customer there. Had exactly what I needed. Very friendly helpful service.

Shannon the store manager is absolutely amazing her customer service is top notch her knowledge and friendliness is just absolutely refreshing!!

Very knowledgeable, good price on batteries

Had we known that you carried a lot of batteries instock we could have been on the road sooner!!

My phone broke and my insurance Company told me that I needed to bring it to this location. When I called someone at the location said that they cannot take my phone until the parts have been ordered and received. They said they would email me once the parts had been received. Two weeks later still no email. No call. So we call down there to get more information on how we can expedite the process. And we are told that we never called we never left a message and that they wouldn t have done it that way. The manager refused to help my father. The manager refused to apologize for the situation. This is the only location that I can bring my phone to so I had to come from out of town. To have employees gaslight us as a customers and tell us that it was our fault that they made a clerical mistake, is a disappointing to say the least. Now we have to send the phone in across country in order to get help. I would not recommend this location. And I do have 47k followers on TickTock who I will not recommend this location to as well. I do intend on letting everyone I know know how unhelpful and disrespectful the specific location is. I m also writing a lengthy letter to my insurance company and hopes that they will stop working with a specific location.

Terrible customer service they treated my father with so much disrespect that he was livid. Completely rude completely disrespectful. The management does not care about customers needs. As a person that s worked in retail before I know what a Karen looks and sounds like. I often don t leave poor reviews because I don t want to make an employee s life more difficult. This is not one of those situations. When you pay for a service you intend to have that service completed. I would not recommend this location. Skip over it and find another one.

We have been waiting for two weeks to receive information on parts that were ordered through our insurance company. When we finally called there today after expecting a call or an email back for two weeks we were told that there s no trace of us even contacting them. When we asked them to check the email they said only the store manager can check the email and the store manager isn t there. So that means that if they have received the email the store manager has not done their job to get back in contact with us. So Shannon, store manager did you want to help us out?!

Friendly, efficient staff.

Very happy

Shannon, the Modesto store manager, is a pleasure to work with. We have a commercial account and everything has been great when dealing with her.

Unique store, & the clerks are always very helpful.

Shannon was extremely nice and helpful, found me exactly what I was looking for in a quick and efficient manner. Excellent customer service

Service was fast and efficient. Sales customer representatives were speedy and had my online order immediately available when I arrived.

Got old flashlight fixed and bought a new stronger smaller one. Helpful clerks and a fun experience.

The staff was polite. The work that was done was exactly as promised. Even the $10 discount for scheduling on line. I will go back if need be.

Very good customer service They will also go the extra mile! Kudos!

Probably some of the worst customer service I have experienced. One of their employees spouts his political beliefs constantly to customers who enter wearing a mask.

the checked my battery and replaced the battery with in 10 min. thank you,.

Great service here!! I usually go to get my car remote battery replaced.I like see all the cool gadgets there. I recommend this store. Theyre very helpful here.

I wish I could give this place zero stars. I went to get a phone fixed. And when I pick it up there were still problems. The next day I came back to see what could be done. The workers were so rude, and said it wasnt their responsibility if the phone didnt work... well I paid for my phone to be fixed. Then they told me all these other problems with it. So I was back to square 1 except paying $180 and being treated in a disrespectful manner.

Incredible service

Correct type of batteries for affordable price.

Thats great I usually shop in the one in Turlock but Im in Ceres today

Great service. Needed to make a change and it was completed rapidly and efficiently.

Pretty expensive! All I needed was a watch battery replacement & it cost nearly $12!

Friendly service had every type of battery you cant think of. I had my watch battery replaced. They take old batteries for a small fee.

Found what I needed!!!

Very nice staff

Staff was very friendly, parts were in stock, the repair was done in the time they quoted, and phone is working great!

Took my phone in for a square trade replacement of my screen, and wasnt told theyd be replacing the battery at the same time. Which they had every opportunity to do, because they asked me during intake if I needed a new battery, and I said no, I just need the very obviously cracked screen replaced, the battery was fine. The guy just shrugged and said okay. When I got my phone back, the battery was at 17%, when it had been at 80-something percent when I handed it to them an hour ago. When I asked what ran my battery down so fast, *thats* when I was told that because of how the replacement parts are set up, the screen and battery are part of a single unit and they could not have replaced the screen without also replacing the battery. Seems like thats something that could be mentioned up front, especially when they asked about the battery in particular. They also did not notify me when the repair was complete. I let them know Id be in my vehicle right out front the whole time and to wave out the window or something when they finished, and they said that would be fine. However it wasnt until I noticed one of the employees leaving and the other going around the store turning off lights that I saw how close to closing they were and went in to inquire about my phone. Like, were they going to close shop and just keep it, or how did they think they were going to contact me to let me know repairs were complete if they had my phone? I also saw when I got home that I was signed up for some kind of email newsletter or reward program, something that asked me to add a password and confirm my account. I never gave them my email address (I can only think they got it from my insurance claim) or permission to sign me up or subscribe me to anything and dont appreciate being blindsided in my inbox. I only brought my phone here because its the authorized repair place for my insurance, and I would rather pay more out of pocket than do so in the future. The few times Ive had to stop here for batteries, the employees were by turns taciturn or condescending, and the prices are way higher and the product no better quality than stopping for a 12-pack of duracells at Target. I wont be back by choice.

Great inventory and staff

Always have the right bulbs you are looking for.

Very helpful staff friendly

I had a very good experience shopping for hearing aid batteries, the young lady was very informative, friendly and helpful. I will definitely shop for all my battery at Batteries Plus Bulbs.

Very helpful, friendly and professional.

Great

Jazmine is fantastic. Shes so helpful and sweet

Always happy to help. Great staff x2

Let me start buy saying that I really wasnt clear about what they actually sold in their store... So I went to get a new battery for my motorcycle from an auto parts store, which they didnt have in stock... Went to another one and the staff was made up of mostly younger kids that were clueless about motorcycle batteries... So I remember driving by this place hundreds of times and decided to give it a shot... I was amazed at their selection and the young lady that helped me was very knowledgeable and friendly... Was a great experience and they are now at the top of my list for anything battery or bulb related...

Excellent customer service from knowledgeable and friendly staff.

Friendly Professional Always ready to help

I mean whats not to love about this store? The product range is in the title. If you came here for anything else, youre probably not reading reviews, much less anything else either.

Was helped by a real person as soon as I walked in. Explained the small remote battery I needed and they knew exactly what I needed! It was perfect!

Needed two batteries for my camper which runs on solar. They had what I needed at a competitive price. The staff made sure I understood the wiring needs of my project and offered parts and service to make it a snap!

Went in for watch battery replacement. Utilized the lifetime replacement program.

Has items in stock most of the time.

Great service and they fixed the phone the same day.

Was having trouble finding the rechargeable solar battery needed. Called andbspoke to Jacob who knew just what I needed. Nice to have someone who knows the products they sell.

Fast friendly service. Always have what you need.

Associate who assisted was very helpful and projected a willingness to make sure I attained what I was looking for. Sets the standard for customer service.

Great customer service. My sons phone battery was dying and I took him to the service center. They couldnt help him because its an old phone. Hes blind and cant use a touch screen. So we called and they saaid they had the correct battery. Due to the pandemic they offered curbside assistance. We went there and the lady who assisted us came out. Seeing he was blind offered to put it in the phone foe him! Things are really difficult during this time for everyone but being disabled is a real struggle. This place really and truly made our day!!!!

Had just the right battery I needed at a lower cost then others. Convenient in same city. Very happy.Jon

I only have bought a few things but the customer service is awesome. Definitely would recommend.

Excellent stock in store, efficient knowledgeable service, online ordering and pickup with discount incentives, nice selections and services available

Excellent source for bulbs, an informed staff, above and beyond customer service.

Always great customer service. These people are courteous, caring and do everything to help with the needs of those who come into the store

I had a Galaxy S9. The screen and battery were replaced but since using it the screen feels weird with my thumb and I have a 12ft rated heavy duty case on it and I just dropped it from 1ft or less and it cracked. Fake screens . My original screen fell many more times without a case without cracking. My nephew threw the phone so thats why I had to have it replaced. Im never going there again. Its a hundred mile trip their and back. Thanks a lot Costcos SQUARE TRADE. I would have been better off spending that money repairing it myself with authentic Samsung parts but insurance isnt always good.

Simple online order, easy pick up in store, friendly staff.

Always a pleasure to go to this efficient, but also fun site! They carry items I didnt know I needed.

Very helpful..great place..

Excellent first time experience. Went in for battery replacement on a cell phone and they completed it in one hour. Ended up returning later in the day to have keys for the car reprogrammed. Your team was professional, courteous and helpful. Also, nice assortment of products. We will return.

Ease of on-line purchase and friendly, helpful staff.

Easy peasy with good service

My grandmother recently received a new battery from them. Amazing service, Richard was kind and funny. Will definitely come back!

Fast service, friendly and knowledgeable employees

Always friendly and have what I need

Great place. Robert and Krista were friendly very welcoming. Customer service was great, I left as a satisfied customer.

Great service. And great product. Easy to pick up and

Always have just the right thing

Good

Friendly and helpfully

you listened and then did renewall of battery and also a new case.Thanks

Very good service. Young man tested and replaced my battery. No charge. Best price of any auto parts store.

Fast courteous service!

Great store and great service i will be back

Love this place!! Thank You for helping me with my batteries, bulbs and so much more!! I have breathing issues so a mask is just doable now and they dont boot you out if your not wearing one

Very good service and attention to detail

Always helpful with very friendly customer service

Nice people with everything thing to do with bulbs and batteries of all types

LED BULB sale; switch! Fresh Batteries with Staff that knows everything about charging. Store amazes like Radio Shack.

great service

Great service and quick and the girl that helped really knows her products

Very nice and have odd bulbs and key fobs which i went in for i like the people in their are very helpful

They had the battery i needed for a 1930 model A. Not easy to find. Only place i could was here. Very good customer service.

Excellent, a very busy place wide variety of merchandise. Excellent help.

We loved how easy online orders are. We had them install it this time and they are great.

I really enjoyed the place the guy showed me a lot I thought it was really pretty smart about what he knew anyway I got what I was going for Ill have to go get next time I need something that the Home Depot dont carry

Great service.

All your battery need under one roof

Very helpful

Nice place for batteries

Great selection of batteries for custom projects and builds.

Excellent experience here. We needed a battery for our Pyle vacuum which are currently unavailable from Pyle or anywhere online. Batteries Plus Bulbs built me a new one cheaper than online and it was done within four hours. Very happy and will keep them in mind for future battery needs.

I THOUGHT THE PRICES WERE TO HIGH

Great customer service. I had a phone with a damaged screen and they fix it and had it back the same day.

Would have given a 10 but the stores close to me didn t have the battery so I had to drive an hour to pick them up. However I was very happy with the service and associates who were friendly and helpful. Will definitely buy from them again in the future

Great customer service. Easy to use website.

A little on the expensive side but if you need a weird battery or bulb theyll probably have to

Awesome service! I was in and out in minutes. Very happy!

I thought the cashier was very helpful lots of batteries for everything that requires batteries.

Friendly, knowledgeable. Went to get battery replaced on my phone. I believe clerks name was Jacob? He ran some tests, told me come back in 45 minutes , phone was ready to go

They have every type of light bulbs and batteries needed. And prices are surprisingly cheap.

If my store doesnt have particular bulb or battery I send them here

Always have what a need. Knowledgeable and helpful staff.

Customer service

easy to work with online and in store pick up was just as simple

Very, very helpful staff. My go-to source for my car/motorcycle battery needs!

Very helpful and knowledge staff! I had my phones charging port replaced and now its charging properly! Thank you.

Love this place for buying batteries at a good deal. Also like all the things they have that make great gifts. The service is great. They are very helpful also.

Service is good but prices are high comparative with other places

Excellent service

Friendly courteous staff

A bit pricy but they have most everything battaries

A little high, but they have bulbs and batteries for everything. . . and usually in stock.

Great service very helpful

I absolutely love this store if you need a light bulb thats a special one they have it if you need a battery that everybody says is out of date they have it theyre good people they change your batteries for you which I thought was absolutely marvelous theres no charge for changing the battery as long as you buy the battery there but I do believe that theyll change any battery for you for a small fee. I really like and appreciate these people and this store they always put my battery in my key fob and mine is a pain in the hello there.

I made an appointment online for coupon for a new battery for my phone. Employees were very nice. I was told it would be about 1-1/2 hours. It was done in 1 hour. Phone works great again!! Great service!!

They changed the battery in my watch. Very service oriented.

The employee was condescending, talked down to me, and didn t believe how long I ve had the phone while giving me attitude. Took my phone and went somewhere else.

Batteries and battery accessories

Pleasant and helpful service.

Exceptional service, polite, and professional. I will definitely return.

It was good may just have what I need Ill replacement battery for my drill

great service,answered all my questions

You need color bulbs and all kinds of batteries. They even have car batteris.

Waited 3 weeks for my screen for my phone. It was supposed to be 3-5 business days. No phone call at all. Bad management for customer service

Great customer service and support. This is for all your bulb needs. I always find what Im looking for with their help.

Lots of batteries for everything

Great customer service and product selection

I placed my order online and within an hour it was confirmed as ready. Drove over there and was served quickly and efficiently by a knowledgeable person.

they are the best always have what I need,and even help me get them installed. Super friendly knowledgeable workers great CUSTOMER SERVICE

Great people

Find all your batteries here. Excellent customer service.

Good service and products fix my problem with my RV by buying some 6 volt deep cycle batteries

Customer service was amazing !!! the second I walked in the door.

I have had nothing but a GREAT EXPERIENCE HERE!!! Thank you

Easy order and transaction and easy core return also friendly service , I drove about 20 miles out of my way to get the batteries , we had one in our town but it has shut down do to lack of business .

Everyone was friendly answered all questions and told me of a sell they were have all around great customer service.

Very helpful always had what I need

Excellent customer service. Reasonable price

Easy!

Excellent service & Staff.

Always a pleasure to do business at this place. Both Shannon and Robert have gone above and beyond to be accommodating. A+ from us!

GREAT CUSTOMER SERVICE VERY VERY HELPFUL THANK YOU SO MUCH

great place for batteries in dealing with my key phob.

Good and helpful service.