27865 Santa Margarita Pkwy, Mission Viejo, CA 92691, United States
For over 45 years, Ramona Tire has been serving Southern California with honesty and integrity. Drive over to one of our 17 convenient locations for professional auto repair service and new tires at reasonable prices. The mission of Ramona Tire & Service Centers is to provide the highest quality customer service possible. Experience the difference Ramona Tire makes the next time you need automotive services.
Upon discovering a heavy-duty staple in my tire, I immediately headed to Ramona Tire, where JZ greeted me and promptly went to work on squeezing me in for a quick repair job. He and the technician were friendly & courteous. I felt like an appreciated customer.
Very happy with my experience at Ramona Tire! I had a slow leak that needed to be repaired. Ramona determined that my tire had a screw in it. It only took 1 1/2 hours to complete the job. John at the front desk was so friendly and helpful! It was easy and such a simple process. I will definitely be back and highly recommend Ramona Tire!
Late in the afternoon yesterday I discovered a puncture and drove over to Ramona Tire. They were busy but worked me in and I was out as they were closing. The work was top notch with no collateral damage. This morning the air pressure was perfect and the car drove perfectly.
I had never been here before and I’m very glad I gave Ramona Tires a try. Went in to get my oil changed and had a great experience. Jeremy at the front desk was very helpful and the guys working on my car even pointed out a problem on my brakes and fixed it for me. Excellent customer service and attention to detail. Will be coming back for future services!
John was very helpful! Although this location did not have the specific size of tires I needed when I called the day before. He let me know they could get them in the next day around 4pm. At about 12:30 When John was at lunch, their manager, Todd, let me know that they had just received them. I was able to have all 4 replaced before 4pm that day. Solid shop.
I always come to Ramona tires for my car needs. I came in for an oil change, they also rotate your tires. Check all the fluids and check your brakes! I had some filters replaced and new brakes. They got it all done in a very timely manner. There are the friendliest employees there who are always so helpful! I suggest if you need New tires, oil change, new brakes or any other repairs, you go to Ramona tires first!
I had to get my alignment done on my truck and Jeremy my service advisor said he would take care of me. Wow, these guys are fast. I was in and out in about an hour. Truck drives straight and I’m happy! Also they gave me a quote for new tires and it sounds like a great price. I’m definitely coming back!
Jeremy is the best advisor at this Ramona Tire location. He is friendly, very helpful and professional. He has helped me 3 times now, and I’ve been extremely satisfied with his service each and every time. He was very helpful in assessing the issues with my car and advised me on what needed to be fixed. He also made sure to offer any discounts that were available. Jeremy will always be my go to guy at Ramona Tire when I need help with my car.
I had an oil leak problem and they took care of everything quickly and efficiently! I can finally trust a mechanic!!
Jesus and Jermey were super sweet yesterday when they assisted me with a sensor issue. Very detailed explanation when the issues arise super grateful for this store.
Jeremy and John are great! Very hospitable and professional. Always a pleasure to come and have them tend to my cars. They look out for the customer!
Competitive prices, good customer service
Very professional staff, expeditiously installed 4 tires and performed the wheel alignment, courteous and reasonable pricing.
JOHN was absolutely amazing! His customer service and support goes above and beyond!
Very helpful and genuine service.
Quick service and reasonable price
Ramona is great for car service and tires. So glad to have them in my neighborhood!
The guys at Ramona are always friendly and provide great service
John Z was very nice & professional. He is an asset to the company. Thx.
Very fast quality service
Friendly and helpful staff
Best customer service around, everyone was pleasant and polite
Jeremy, one of the advisors took great care of me, as he had always done in my previous visits. Jeremy is always courteous, helpful and professional. He was quick to diagnose and resolve the problem with my car. Ramona Tire is the place for my car.
I was very satisfied with the service. They went the extra mile while fixing a couple other issues besides the Oil Change that I came in for.
They did a very good job and was kind.
I visited today because a nail was stuck in my tire. The staff kindly assisted me and quickly fixed it. Thank you!
Always kind and truthful. I trust no other company with my car!!!
Great service and everyone who works here is genuinely kind. Cant thank them enough, good people, fair pricing, I highly recommend this place!!
Fast and always friendly
Friendly people, fast professional service, reasonable prices. Tod, the manager is very friendly and highly professional. Their technicians do a great job and leave a car clean. I highly recommend this place.
Excellent customer service and fair pricing. Recommend to family and friends.
Took a long time. I was told it would take an hour and a half to replace two tires and do a rotation. Ended up taking a little over two hours. If the mechanic stopped chatting with his colleague it could have reduced the time. I will not go back there!
Fast and easy, no issues at all.
Super friendly, super fast, and very good on the final price. Thank you Jeremy! Not gonna go anywhere else when I have car trouble!
Excellent Service! I have trusted them for many, many years. Highly recommended.
John was thoroughly professional. In and out in minutes. Mike, who worked on the car, was so nice too. Will be back for sure.
Excellent service polite, professional, reasonable prices. We ve been relying on Ramona Tire for years. I highly recommend this company.
I always receive the BEST service and they are VERY HONEST!!
Minh and the team @ Ramona Tire MV are awesome!
After receiving a very inconvenient truth about a car repair I was told I had to have for my own safety the repair was then delayed due to late delivery of the part. However in this case I am pleased to say I have seldom seen such concern for ones customer in getting that part and as I drove away and felt how solid my car drove I was very grateful for all the trouble they went through just to make sure I was safe on the road Thank you Ramona Tire for the service discount and great team
Came in for an oil change as soon as they opened. I was in and out in no time. Service was excellent! Todd was great! I needed a tire recommendation and Todd gave me options and didnt try to upsell me. Made an appointment for new tires!
Excellent service excellent repair service great counter people I recommended highly
Todd and his team are fantastic!
Went in without an appointment for a flat repair. The tire couldnt be repaired but they got a replacement ordered and installed the next day. Very easy shop to deal with, very fast and fair service. I will definitely be returning
YO,, RAMONA TIRE,, Been with Yall since 2007? My Birthday free yearly oil change experience today was good, Due too Counter Dudes,, Jeremy, & Todd.. With two other Customers open invited in conversation because the LA fires, made the wait more friendly.. Look forward to a better, hopeful 2025, and plus years.| Thank You. & God Bless
John was so helpful and kind ! The tires I purchased were actually not in stock so they put on different tires which were more expensive but he honored the original price. He was upfront and honest and very easy to communicate with.
Ramona Tire and Randy are simply the best!!! We were in a bind with a rental car and flat tire over the New Year holiday. Randy got us in quick, did a diagnostic and got us back on the road so we could visit family and friends. Thank you so much! Would gladly go back to support this business!!!
Love the people here, they do good work. I do have a gripe that they never want to go above and beyond to work on my truck with aftermarket parts so I m bummed I ll have to find another shop to go to in the future. I m well versed in the parts my truck requires but they have avoided a brake caliper rebuild and control arm bushing replacement which I m surprised an auto shop is uncomfortable doing. At least they know their limitations in their ability to work on vehicles in a more comprehensive matter. The fact that I can do it myself as an individual in my driveway (time allowing) but they won t with a full shop and specialized tooling available to them is disappointing.
Experience/ knowledgeable / professional and courteous....I m a return customer, there in neighborhood
Very helpful and got the job done quick replacement of tires and alignment
Had a leaking tire and they told me I needed 2 new tires. $660 that could have been a patch. Never going there again. Taking advantage of a woman senior.
A little bit over price!
Service was great and they stayed after close to fix my car
They did a tire replacement for me and they did it in a timely manner after they received the new tire. The tire had a screw in the sidewall and had to be replaced. I bought the tire from them and it had road hazard with it, so cost the replacement was very minimum. They also checked the other tires also.
Everything was good.
Professional, timely, courteous, and a job well done!
Great service. Friendly employees. Ive used Ramona Tire for all my vehicles for the past 20yrs. Thanks
Fast, effective service!
Jeremy was very honest and friendly and professional quoting me a close price to the estimated price always a win with Ramona !!!!
helpful staff get the job done in sufficient time
The staff was AWESOME. Easy to talk too, work with, and have great details about my car. This is why I keep going back to you all Thank you!
Showed up with a nail in my tire right at closing time and they took me in to fix it. I am so grateful for the service they gave me,.
Ramona Tire continues to provide excellent customer service and doesnt sell unnecessary services (we have been using for over a decade). They finished car before it was promised, and provided a text and email summary and receipt.
I had my car repaired, in a quick professional trust worthy matter. Jeremy and the entire staff, Thank you! Happy Holidays
I was helped by Jeremy and Todd, who were both extrey courteous, professional, and just an all-around nice guys. Unfortunately, in trying to avoid hitting an animal I damaged my rim and my tire, and eventually found out that there was more damage than I had initially thought. Thanks to a suggestion from Jeremy, I contacted my auto insurance company, and everything was taken care of promptly. Again, I highly recommend Ramona Tires.
Min was so great from when I spoke to him on the phone, to dropping off my car and picking it up. Very honest and worked with me in every aspect. Extremely professional. I will be coming back because of his service. Great place.
Quick service and friendly folks! Thank you!
Had such a great experience here!! Friendly, professional, and took great care of me best price in town and excellent customer service!!
Minh was very helpful in explaining details about what work needed to be done on my car. Outcome of repairs was positive. My car is running well.
Todd saved the day and took care of my tire that had a bolt in it!! The place is great and they are very professional. I will be back!!
Had to get my tires replaced after a huge bubble made it unsafe to drive. Made an appt for 10am, and since my tires weren t in stock, they had to order them. However they came at 3:30PM and I was called immediately when they arrived and it was accurate timewise with the estimate of when my tires would come. They can be busy, so my tires took about an hour and a half + some to get changed along with an alignment done. Jeremy helped me out and was great. Customer service was good. However I do feel their prices for the products themselves could be cheaper compared to some of the other local competition. I would return here though.
When my car tire was flat, they responded promptly and kindly, providing excellent assistance. I am satisfied with their work!
The entire staff was helpful choosing tires and prompt with installation
Excellent customer service! John and Todd took great care of my car, this place is great! Very professional and Kind. Good quality work and service but even more importantly theyre very honest! Thank you for your workmanship and integrity!
I send my daughter to check her car she was surprise how they took care of her and told her all the issue that her car has she told them if they can do everything today which suppose they work they had to do take at lease 2 days but they finished everything in same day they were so professional they price was good so happy with there services
Jesus helped me put air in my tires,and install my new license plates , at no charge!!!.. definitely coming back for all my automotive repairs!!
Great service
Outstanding customer service and professionalism. Highly recommend!
Very polite and professional staff and management. Highly recommended
Good people
Always a great experience. Quick and easy. I also like the report afterwards.
Excellent service - great communication by the CS team. Fair pricing. Bravo RT!
Great friendly service!
Min. The service tech was absolutely wonderful. The shop was able to repair my tire and I was back on the road within an hour, wh8ch was great since I had just purchased groceries that were in the car when my tire went flat. Im very impressed and feel very lucky.
I always feel confident in what they do!
Todd, the manager, always takes good care of me.
Took such great care of my car and were awesome on time! Staff was kind too!
Cant say enough good things about Ramona tires. Found a screw in my tire as I was getting ready for a road trip. I dropped in and was able to schedule a time to fix it that afternoon, quick and easy and I couldnt believe how inexpensive it was. Great people there, I highly recommend this shop.
It was a pleasure working with Todd. I appreciate the great service, timeliness, and professionalism
Randy was very kind and honest. He even gave my pup a treat. I highly recommend Ramona tires!
This was a great place. Customer of this place since last 10yr or more. Always had great experience with best customer service in town but recent experience was very bad. New person( I think that his name is Minh) brings negative energy with no smile, pushing unnecessary recommendations , unfriendly talk , negative body language and delaying your job (once you say No to his recommendations). now, I must need to find other shop.
I will use Ramona until I have no need to. After having a slight miscommunication with this shop, I was sure I had to find a new place to take my trucks. But when Todd the manager called me and agreed that the miscommunication was understandable they agreed to just take care of the issues. Its rare to have a company call you back because they were thinking about your issues after the call ended. Excellent customer service. Todd you are the man!
Great service! Friendly staff!
Excellent service from the store and from Jeremy. He kept us informed every step of the way. Thank you.
Fantastic service! Great people, honest prices.. Jeremy was fantastic. Hell take care of you..
Don t Trust anyone here especially the Manager Todd. I had a tune up on my vehicle and was quoted over $5,000 of necessary repairs. He told me If you take care of this your car will last you a long time and you ve done all the maintenance you could possibly need Less than a month later, I found myself back in his shop because the car was not running correctly and kept veering to the left. The car was unsafe for my family and I to drive. He put our lives at risk. Todd then said that I needed four new tires. I paid the money and he said it would fix the problem. It did not. Then he said he couldn t figure it out and sent me to a different automotive shop that he recommended. The shop owner told me that my car was unsafe to drive. Todd is so greedy and dishonest that he will take money again and again. I am in shock over Ramona tire for the treatment that they gave me and my family. Even to the point that they took an additional $1,000 and kept making false promises of being able to fix the car when indeed it was unsafe to drive. I gave them all of my family savings. When I asked them for a refund or a warranty on the work that they had done only one month prior they told me they could not even though they put mine in my family s life at risk by their lies and constant money grab. Honestly, I would like to take this company to court. I would advise everyone to stay clear of this dishonest company and especially the manager, Todd
Staff is friendly and helpful. I had no problems being a walk-in.
All the work I had done was done in a timely manner and everything is working properly.
Excellent service replacing my rear brakes and rotors. Parts were ordered late afternoon on Friday. Dropped off my car at 8:00 a.m. this morning. Service was completed in an hour. Brakes are working perfectly. HNgo was my service rep and kept me informed of the progress.
Excellent service, super-clean facility, friendly staff. My new go-to tire shop.
I was looking for a tire shop online, Ramona was the first tire shop that came up, Jesus went above and beyond my expectations,, he filled up my tires with air and turned off my tire light!!!! Thank you Ramona tire and Jesus for helping me when I needed you the most!!
A big shout out to Jesus for helping me with my car definitely would recommend this shop to my friends and family!!!
I am old customer of Ramon tire. I may have bad or good feeling before today. you know some time feel satisfy some time you dont. Today my car dealer told me there is a nail in the tire when I went for 1st service, so you have to replace that tire.they told me come after 2 days. I went to Ramon tire to get a quote and showed the nail, service person inspected and asked me are you feeling lucky? let me pull this nail and see if this is actually puncture, he pulled the nail and this was small nail, after that tested leaking air or not. it was not. he did this free of cost. so today I saved $250 because of him. thanks Ramon tire.
I showed up an hour and a half before closing without an appointment for an oil change and tire rotation. They fit me, everyone there was so friendly and I didnt feel like I was being taken advantage of, like some of the other places where Ive paid extra fees or they tried to upsell repairs I didnt need. Great experience!
I did not have an appointment and yet they were very gracious and got me in and out in a very reasonable amount of time.
Best tire service in the area! Jesus is extremely helpful and and is truly dedicated to high-quality service. Thank you Jesus for your help today, and for getting me in and out so quickly!
Great service and communication in a tough situation. Highly recommend the manager Todd.
Good experience. The manager Todd was very helpfull!
Minh was extremely helpful and the work done on my car was excellent! Very honest, fast, and great work! Will be coming back!
Used this shop for nearly two decades. Never want to change.
Sent my wife over to this place to have a nail removed and have the hole patched. I was at work and figured it would be worth the $50 (or whatever it cost) She ended up with a quote for over 1k for all new tires . Tire has plenty of life left in it what s the problem? They did find a couple, similar metallic objects in two other tires, they do have a little less life in them. However, upon further inspection, they were not full punctures, just flicked em out with my finger nail and we were good to go. All I m saying - it would be nice to just get what s necessary instead of places holding you over a barrel for more cash. I plugged the tire myself. I d prefer it be patched, but this will have to do. I m sure we could get another year or so out of these... Best of luck to all you who are less mechanically inclined to just take care of basic repairs on your own. Just do your research, use common sense, put faith in people, but don t hesitate to question things Pictures: #1 the nail/puncture in question #2 the plug I repaired it with #3 tread life left in the tire
Got the work done extremely fast today
I had a problem with my tire, and I was treated very well by the manager Todd. thank you very much ! solved my problem.
Everyone at Ramona Tire was helpful, friendly and efficient. Great job. Thank you.
Jesus went above and beyond helping me with my tires today. Dedicated employees like him are the reason my family loves Ramona Tires!
Delayed Service. Will Review again after 30 days to see how the repair work done is doing. Will update review then.
I got a trailer tire in a hurry for $50 less than a nearby competitor. I also found the counter staff and the technicians very nice and helpful.
Todd had great customer service and they did a great job on my truck..
Sam, was great from the time i dropped my car off till i picked it up. He call and discussed the work that my car needed .
Sam was extremely helpful today, went above and beyond to work with me to get me back on the road quickly, and within my budget. The quality and care of the employees here is why I keep coming back.
Very friendly, professional and funny guys. I have been turning to them for help for six years now and they have never let me down! The prices are better than any other similar business! I recommend it.
Today was a tough day, I had my moms car which I didn t know how to really drive, she past away yesterday. Tire was low so I stop by Ramona tires. They were so good. Jesus was professional kind and very nice. I recommend go see Jesus and Ramona tires in trabuco center MV. I d give more than 5 stars if I could. Thank you
The people and service were great! We will be back
Todd the manager was extremely helpful. Very honest and professional. Will be back the next time I have a car problem.
Great and fast service. Todd is wonderful! Prices are very fair.
Do yourself a favor and do not waste your time coming here. I was spoken to as if I don t know anything about tires, simply because I am female. I came here because I noticed a nail in my tire. I had them look at it and the guy told me he could not fix because it was too close too the trim, which it wasn t , but okay so I asked for quotes for one tire and he quoted me 380 something for one tire! I knew that wasn t right. I left brought my car to a different shop and guess what they were able to fix it without replacing the tire with no problem for $20.00!!! And out of curiosity I asked how much a Michelin brand new tire with them would be and he said 210.00.
Store Manager Todd Schobert went out of his way to accommodate my car servicing at short notice. He and the staff are most courteous and extremely helpful with customers. I have been a regular at Ramona Tire for the past 5 years since moving to Mission Viejo. Highly recommended for car repairs/servicing.
Took care of my German made car tire pressure monitor issue after trying couple of new pressure monitor tries making sure warning light id off and the issue has been reolved.
Easy peasy! Car back in time, 22 pt inspection, didn t feel I was getting fleeced. Highly recommend.
I came to Ramona tires to get my air checked because we re taking a road trip. Jesus gladly check the pressure of all my tires and filled him up, but he even recommended checking my spare which I have thought of. He filled the spare up but he showed me how to get the spare in and out of my car and then also how to jack my car up in the event of an emergency. Jesus was the best and I really appreciate the wonderful customer service that he gave me.
Went in for oil change and tire rotation and they called me with almost $1,700 worth of other stuff they wanted to do. Place is a rip off. Everytime i go in for an oil change they somehow find more things they want to do and always over $1,000 worth of repairs. Only reason I still go there is because I have the free lifetime alignment. Place is a rip off otherwise. After every oil change I get done, I take the huge list of things they supposedly find wrong to my family mechanic and he says nope they are wrong on everything recommended to be fixed. Once they wantednto charge me almost $200 to replace my intake filter because it was dirty. When the one I have just needs to be removed and cleaned off with a hose and filter cleaner. This company, especially Sam, always tries to sell you stuff that doesnt need to me done. My sister took her car in the other day and they wanted to charge her $160 to replace her cabin air filter. The filter costs like $16 at a auto parts store and you can easily change it yourself.
Best place for every car need. Friendly and fast.
Sam, Jesus and Cesar were amazing. They made sure to fix my tire so I can get home safely. Even though they close at 6pm they made sure I was taken care of. My Monday started off bad and they made my day better. Thanks guys!!!
Great experience, warmly greeted,, understood my need for urgent attention. Thorough work done and prompt update. Professional and courteous, will continue to be my go to auto service business.
I could not have been more impressed with the service. I was able to get four brand new tires and an oil change for less than five hundred dollars. There was no haggling needed at this location. I would recommend ramona tire to all my friends and family.
Very friendly no pressure what so ever.
These guys are friendly and professional. They were a pleasure!
Great service!
This place is very good.
Excellent service, good work
Came in with a screw in my rear driver side tire. 20 minutes before closing and I was attended promptly. Thank you to the staff here for helping me out.
Todd is the BEST! Super helpful and the best sense of humor!
Sam took great care of my vehicle! Excellent service! Would recommend to anyone in the area!
Final revision. I initially gave them a 1-star review. My daughter talked me into revising it to a 3-star review. Heres the final version after 2 days and 3 visits. Day 1 (first visit): Needed 4 new tires and alignment ($550). Got a call saying itll be another $100 to remove the locking lug nuts and replace them. Was given a 2 hour time frame. 4 hours later I picked up the car. On the way home, I noticed the low tire pressure warning light. I drove back (Day 1, second visit) and was told to drive it around the block to reset the tire sensor. They should have told me this when I left the first time. The following day, as my daughter drove the to her work, she discovered the right front tire was completely flat. After filling it with air, she had to stop by again for Day 2 (third visit). They told her that it was a faulty stem and fixed it (whatever. . .). I wont be going back and will not recommend them to anyone. Theyre lucky I gave them 2-stars. Maybe its because Im trying to be nicer and that theyre only 3 minutes away from my house.
They are awesome. All staffs are friendly and professional. Thank you guys
Sorry Ramona but this was my first time at your place and it took way too long. I won t be back.
Needed air for wifes Tesla, Jesus with a smile, checked all 4 tires, so nice to deal with people like Jesus that have the customers best interest in mind. Thank you Jesus!
Sam was excellent. He listened to my initial concerns, had the car examined and reported some additional areas that needed attention. I appreciated his thoroughness. He was a consummate professional. I would highly recommend Sam and Ramona Tire.
I received very good advice regarding my battery. The associate was very professional. My car was checked out but I was not charged for the service.
Sam was awesome
Great people specially Mr.Sam Afshar & tire mechanic .good price .I recommend every body go to this store for there car services. Bless you guys thanks .
They were booked, busy and found little time to help me, Im thankful for the service they offered.
I was misquoted and waited longer than expected. And the guy said: free. Hooray!
I won t be coming here again. I usually go somewhere else but decided to give them a shot since it was more convenient. Figured I d pay more but save myself some time - I was wrong. After being told on the phone they had the tires I needed in stock and that the job would take 1-1.5 hours I drove there and I was told I spoke to a call center in Kentucky and was given false information. Okay, it s a big company and mistakes happen - I brush it off and have them order the tires so I could pick up the car around 4. Fast forward to finally receiving my car at about 5:30 after showing up and seeing my car on the lift while the guys working chatted it up in the garage. Turns out my tires didn t show up until 4:30 and instead of turning the job around quickly I was left aside. I do not like complaining as I work in the retail/service industry as well but it s a joke how fast the job was done once they were pushed to finish it.
I usually go to the dealersip where i bought my car 8 years ago. I was recommended by my friend to give Ramona Tires and Service center a try. It was a long for me, but it was worth it. They didnt push you to do other services. The price was reasonable if you get a discount.
Todd was so great; He s so nice & pleasant to work with. I will for sure be returning!
Continues to be my favorite place for service
The team at this shop are Professionals in every sense of the word. Service and work beyond compare. Thanks
Pleasant, clean and thorough
Received prompt excellent service from a knowledgeable staff.
Honest, friendly and did the work right. I will be back for my next car service need.
I came it needing to have a tire plugged. I got there near closing so had to leave my tire there but, Todd took great care of me and had my tire ready and was able to get it reinstalled first thing the next morning. Thanks for your help!!
From the time I walked in I saw Sam deal with client over the phone rudely on multiple occasions and even his own workers he disrespected them. The when when he s around guest he would quickly put on a front as Mr good customer service guy and treated his workers as they were beneath him. Not only did he not attempt to fix my car issue he charged me for something I already knew what this issue of my car was. If this is what Ramona tire represents this definitely not a company worth working for doing business with
Nice service! I have pretty expensive tires and got screw into that. Guys fixed it and gave me car back very clean without any signs of even being repaired. Overall good feedback! Thanks for help!
Great customer service and were able to help with a walk-in for tire repair.
Fast friendly and quality service
Quick honest service
Very efficient, quick service, very friendly!
Sam is great and always tries to accommodate everyone. Guys in shop are nice to customers. They need someone up front just to follow up with customers because they are so busy. Thanks for always taking care of us.
Ramona Tire has become my local go to for tires and more. Todd and the rest of the team are friendly, honest and reliable. I know they are charging a fair price and I always leave there happy with my experience. Thanks Ramona Tires!
Great and timely service! I really appreciate them identifying the issue and repairing my tire. Was in and out in a flash.
Mr. Sam.... outstanding service!
Beware of the your car needs an alignment upsell. I was tricked into an alignment later to learn that only 1 measurement was out of spec by .02 degrees. Todd, the manager made an issue of my car being out of spec when I asked him how off the alignment was instead of explaining it was barely off. I ultimately had to waste over 2 hours and get the district manager involved to get a refund on the unnecessary alignment in a timely manner. This is not the type of shop that I want to give my business to. Ive been going to this store for over 15 years and this will be the last time.
First of all I want to think Clark. ( LaPaz ) for filling in today at the Santa Margarita in Margarita Station. He was so friendly I started to laugh, in a good way, having small talk, while you re waiting it surely cuts down the stress and the tension. She is by far a top-notch person. I would give him five thumbs up. When I got the text my car was ready which was in about two hours which was unexpected, came back saw Clark. And again he went over what they did and any future needs to the car. I just want to thank you guys for having Clark at this location at this specific time it made everything go smoothly . He is a great asset to Ramona Tires. I was just writing my truthful and honest feedback, from a great gentleman. Matt G
Great tire shop Todd is excellent Excellent manager excellent service
Amazing service
this shop reminds me of the days when you knew your mechanic personally and they treated you like family. Sam and Todd are good people who always treat people with kindness and respect. 10/10 would recommend ( and have) to everyone I know.
Friendly and efficient. No drama, the way it should be. Ill be back! Edit: still great! My wife and I take both cars here and couldnt be happier with the service. Thanks Todd
Took my truck in for fuel pump concerns and they tested it for me and everything was good ran their diagnostic and found the issue, very helpful with information they found on my vehicle and gave recommendations on what to do with it 10/10 would recommend and will be back
Todd helped me with my oil change, inspection, and did so in a professional way. The vehicle report was quick, efficient, and clear. Wayyy better than VW service department in Irvine- as far as timeliness and communication. Stoked that this so close to home too and conveniently in the same parking lot as Chick fil a and Sprouts. .
They were very I came in without an appointment and I assisted me in purchasing four tires fixing my windshield wipers and very courteous the waiting area was nice and everybody was very friendly and helpful I would go back again and recommend it
The staff were very friendly, very professional and prices are reasonable. They also listen to the customer.
Todd and team was exceptional. They provided me with outstanding customer service, they took the time to explain everything in details and keep me update with everything. The best Tire Service center.
The team at Ramona tire @ RSM is honest, reliable and transparent. I will continue to bring my family vehicle to Ramona tires.
I brought my luxury sedan in for a simple alignment, as my car was pulling to one side. The salesman from Ramona Tire called me an hour later to tell me I needed front end work. Unknown to him, I had this work done 12 months ago; the salesman saw microscopic cracks in the bushings and suggested the tires be replaced immediately. I circled back with the mechanic who redid the front end, he took a look and nothing was wrong. Tucker Tire is much more honest. Go there instead.
Dishonest! Recommended brand new tires on my car when I just got brand new ones less than 10k miles ago. Cant trust them.
Great service, new tires installed on time, Derek is always very curtious and helpful
Took my car in to get some new tires. Todd had them on later that morning. Really easy and super fast.
Great service and attention to my tire needs. I will be back in the future when the need arises!
Excellent as always - dependable and service oriented and final work is TOPS. ROY
As always, they changed our oil on our Nissan Murano and it went smooth and no issues. Scheduled and was done as promised, we take all our cars to Ramona.
good service and kindness especially Jesus is an excellent host
Thanks so much! Ive been having my car serviced here for the last two years, since I moved into the area. I couldnt be happier.
I need to take a moment and praise Ramona Tires- MV on Portola. I have been bringing numerous vehicles to them since they opened in the mid-90s. They have consistently undercommited and over-delivered their service thru the years. I have had everything from oil changes to brake replacements completed by them. They have always been open with me on what needs to be done and what is optional. They have made valid recommendations with me and ultimately let me choose the course of action that is best for me. I wholeheartedly recommend this Ramona location and refer friends and family to them without hesitation.
The service was quick and I got a good deal on the oil change.
ON a road trip through CA, I got a slow leak in one of my tires. They were able to get the tire in and plug it the next day. Great service.
Jesus is the sweetest. He s helped me with my car many times. Highly recommended!
Great service! I took my car in because of a flat tire. Without an appointment, they fixed my flat and rotated my tires and, they didnt charge me for the rotation! Thank you!!
The customer service here is wonderful. I was assisted by Todd, Jeremy, and Cade who were all extremely kind and knowledgeable. I was surprised with how quickly they fixed my car and I will absolutely be recommending Ramona Tire to my friends and family.
I highly recommend Ramona Tire. They are extremely professional, do excellent work and are a pleasure to deal with.