Ramona Tire in Mission Viejo

27865 Santa Margarita Pkwy, Mission Viejo, CA 92691, United States

★★★★★
(1020 reviews)
Specialties: Tire shop Auto air conditioning service Auto radiator repair service Auto repair shop Auto tune up service Brake shop Car repair and maintenance service Mechanic Oil change service Transmission shop

About

For over 45 years, Ramona Tire has been serving Southern California with honesty and integrity. Drive over to one of our 17 convenient locations for professional auto repair service and new tires at reasonable prices. The mission of Ramona Tire & Service Centers is to provide the highest quality customer service possible. Experience the difference Ramona Tire makes the next time you need automotive services.

Website
ramonatire.com
Address
27865 Santa Margarita Pkwy, Mission Viejo, CA 92691, United States
Plus Code
M934+35 Mission Viejo, California, USA
Time Zone
America/Los_Angeles

Business Hours

Monday
7:30 am–6 pm
Tuesday
7:30 am–6 pm
Wednesday
7:30 am–6 pm
Thursday
7:30 am–6 pm
Friday
7:30 am–6 pm
Saturday
8 am–5 pm
Sunday
Closed

Services

Service options
In-store pick-up On-site services Delivery Same-day delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Oil change
Amenities
Mechanic Toilet Wi-Fi Wi-Fi
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.8
★★★★★
1020 reviews

Most Mentioned

oil (48) nail (20) brakes (18) leak (14) pricing (13) screw (11) upsell (10) desk (8) jesus (7) estimate (5)
5 stars
940
4 stars
37
3 stars
7
2 stars
7
1 stars
29
★★★★★
March 6, 2025

Upon discovering a heavy-duty staple in my tire, I immediately headed to Ramona Tire, where JZ greeted me and promptly went to work on squeezing me in for a quick repair job. He and the technician were friendly & courteous. I felt like an appreciated customer.

★★★★★
March 4, 2025

Very happy with my experience at Ramona Tire! I had a slow leak that needed to be repaired. Ramona determined that my tire had a screw in it. It only took 1 1/2 hours to complete the job. John at the front desk was so friendly and helpful! It was easy and such a simple process. I will definitely be back and highly recommend Ramona Tire!

★★★★★
February 16, 2025

Late in the afternoon yesterday I discovered a puncture and drove over to Ramona Tire. They were busy but worked me in and I was out as they were closing. The work was top notch with no collateral damage. This morning the air pressure was perfect and the car drove perfectly.

★★★★★
January 15, 2025

I had never been here before and I’m very glad I gave Ramona Tires a try. Went in to get my oil changed and had a great experience. Jeremy at the front desk was very helpful and the guys working on my car even pointed out a problem on my brakes and fixed it for me. Excellent customer service and attention to detail. Will be coming back for future services!

★★★★★
January 12, 2025

John was very helpful! Although this location did not have the specific size of tires I needed when I called the day before. He let me know they could get them in the next day around 4pm. At about 12:30 When John was at lunch, their manager, Todd, let me know that they had just received them. I was able to have all 4 replaced before 4pm that day. Solid shop.

★★★★★
January 12, 2025

I always come to Ramona tires for my car needs. I came in for an oil change, they also rotate your tires. Check all the fluids and check your brakes! I had some filters replaced and new brakes. They got it all done in a very timely manner. There are the friendliest employees there who are always so helpful! I suggest if you need New tires, oil change, new brakes or any other repairs, you go to Ramona tires first!

★★★★★
December 13, 2024

I had to get my alignment done on my truck and Jeremy my service advisor said he would take care of me. Wow, these guys are fast. I was in and out in about an hour. Truck drives straight and I’m happy! Also they gave me a quote for new tires and it sounds like a great price. I’m definitely coming back!

★★★★★
November 19, 2024

Jeremy is the best advisor at this Ramona Tire location. He is friendly, very helpful and professional. He has helped me 3 times now, and I’ve been extremely satisfied with his service each and every time. He was very helpful in assessing the issues with my car and advised me on what needed to be fixed. He also made sure to offer any discounts that were available. Jeremy will always be my go to guy at Ramona Tire when I need help with my car.

★★★★★
March 23, 2025

I had an oil leak problem and they took care of everything quickly and efficiently! I can finally trust a mechanic!!

★★★★★
Verified Reviewer
March 22, 2025

Jesus and Jermey were super sweet yesterday when they assisted me with a sensor issue. Very detailed explanation when the issues arise super grateful for this store.

★★★★★
March 21, 2025

Jeremy and John are great! Very hospitable and professional. Always a pleasure to come and have them tend to my cars. They look out for the customer!

★★★★★
March 17, 2025

Competitive prices, good customer service

★★★★★
March 10, 2025

Very professional staff, expeditiously installed 4 tires and performed the wheel alignment, courteous and reasonable pricing.

★★★★★
March 10, 2025

JOHN was absolutely amazing! His customer service and support goes above and beyond!

★★★★★
March 10, 2025

Very helpful and genuine service.

★★★★★
March 10, 2025

Quick service and reasonable price

★★★★★
March 3, 2025

Ramona is great for car service and tires. So glad to have them in my neighborhood!

★★★★★
March 3, 2025

The guys at Ramona are always friendly and provide great service

★★★★★
March 3, 2025

John Z was very nice & professional. He is an asset to the company. Thx.

★★★★★
February 24, 2025

Very fast quality service

★★★★★
Verified Reviewer
February 24, 2025

Friendly and helpful staff

★★★★★
February 24, 2025

Best customer service around, everyone was pleasant and polite

★★★★★
February 24, 2025

Jeremy, one of the advisors took great care of me, as he had always done in my previous visits. Jeremy is always courteous, helpful and professional. He was quick to diagnose and resolve the problem with my car. Ramona Tire is the place for my car.

★★★★★
February 24, 2025

I was very satisfied with the service. They went the extra mile while fixing a couple other issues besides the Oil Change that I came in for.

★★★★★
February 24, 2025

They did a very good job and was kind.

★★★★★
February 24, 2025

I visited today because a nail was stuck in my tire. The staff kindly assisted me and quickly fixed it. Thank you!

★★★★★
February 24, 2025

Always kind and truthful. I trust no other company with my car!!!

★★★★★
February 24, 2025

Great service and everyone who works here is genuinely kind. Cant thank them enough, good people, fair pricing, I highly recommend this place!!

★★★★★
February 24, 2025

Fast and always friendly

★★★★★
February 24, 2025

Friendly people, fast professional service, reasonable prices. Tod, the manager is very friendly and highly professional. Their technicians do a great job and leave a car clean. I highly recommend this place.

★★★★★
February 24, 2025

Excellent customer service and fair pricing. Recommend to family and friends.

February 24, 2025

Took a long time. I was told it would take an hour and a half to replace two tires and do a rotation. Ended up taking a little over two hours. If the mechanic stopped chatting with his colleague it could have reduced the time. I will not go back there!

★★★★★
February 24, 2025

Fast and easy, no issues at all.

★★★★★
February 24, 2025

Super friendly, super fast, and very good on the final price. Thank you Jeremy! Not gonna go anywhere else when I have car trouble!

★★★★★
February 24, 2025

Excellent Service! I have trusted them for many, many years. Highly recommended.

★★★★★
February 24, 2025

John was thoroughly professional. In and out in minutes. Mike, who worked on the car, was so nice too. Will be back for sure.

★★★★★
February 24, 2025

Excellent service polite, professional, reasonable prices. We ve been relying on Ramona Tire for years. I highly recommend this company.

★★★★★
January 24, 2025

I always receive the BEST service and they are VERY HONEST!!

★★★★★
January 24, 2025

Minh and the team @ Ramona Tire MV are awesome!

★★★★★
January 24, 2025

After receiving a very inconvenient truth about a car repair I was told I had to have for my own safety the repair was then delayed due to late delivery of the part. However in this case I am pleased to say I have seldom seen such concern for ones customer in getting that part and as I drove away and felt how solid my car drove I was very grateful for all the trouble they went through just to make sure I was safe on the road Thank you Ramona Tire for the service discount and great team

★★★★★
January 24, 2025

Came in for an oil change as soon as they opened. I was in and out in no time. Service was excellent! Todd was great! I needed a tire recommendation and Todd gave me options and didnt try to upsell me. Made an appointment for new tires!

★★★★★
January 24, 2025

Excellent service excellent repair service great counter people I recommended highly

★★★★★
January 24, 2025

Todd and his team are fantastic!

★★★★★
January 24, 2025

Went in without an appointment for a flat repair. The tire couldnt be repaired but they got a replacement ordered and installed the next day. Very easy shop to deal with, very fast and fair service. I will definitely be returning

★★★★★
January 24, 2025

YO,, RAMONA TIRE,, Been with Yall since 2007? My Birthday free yearly oil change experience today was good, Due too Counter Dudes,, Jeremy, & Todd.. With two other Customers open invited in conversation because the LA fires, made the wait more friendly.. Look forward to a better, hopeful 2025, and plus years.| Thank You. & God Bless

★★★★★
January 24, 2025

John was so helpful and kind ! The tires I purchased were actually not in stock so they put on different tires which were more expensive but he honored the original price. He was upfront and honest and very easy to communicate with.

★★★★★
January 24, 2025

Ramona Tire and Randy are simply the best!!! We were in a bind with a rental car and flat tire over the New Year holiday. Randy got us in quick, did a diagnostic and got us back on the road so we could visit family and friends. Thank you so much! Would gladly go back to support this business!!!

★★★★
Verified Reviewer
January 24, 2025

Love the people here, they do good work. I do have a gripe that they never want to go above and beyond to work on my truck with aftermarket parts so I m bummed I ll have to find another shop to go to in the future. I m well versed in the parts my truck requires but they have avoided a brake caliper rebuild and control arm bushing replacement which I m surprised an auto shop is uncomfortable doing. At least they know their limitations in their ability to work on vehicles in a more comprehensive matter. The fact that I can do it myself as an individual in my driveway (time allowing) but they won t with a full shop and specialized tooling available to them is disappointing.

★★★★★
Verified Reviewer
January 24, 2025

Experience/ knowledgeable / professional and courteous....I m a return customer, there in neighborhood

★★★★★
January 24, 2025

Very helpful and got the job done quick replacement of tires and alignment

January 24, 2025

Had a leaking tire and they told me I needed 2 new tires. $660 that could have been a patch. Never going there again. Taking advantage of a woman senior.

★★★★
Verified Reviewer
January 24, 2025

A little bit over price!

★★★★★
January 24, 2025

Service was great and they stayed after close to fix my car

★★★★★
January 24, 2025

They did a tire replacement for me and they did it in a timely manner after they received the new tire. The tire had a screw in the sidewall and had to be replaced. I bought the tire from them and it had road hazard with it, so cost the replacement was very minimum. They also checked the other tires also.

★★★★★
January 24, 2025

Everything was good.

★★★★★
January 24, 2025

Professional, timely, courteous, and a job well done!

★★★★★
January 24, 2025

Great service. Friendly employees. Ive used Ramona Tire for all my vehicles for the past 20yrs. Thanks

★★★★★
December 24, 2024

Fast, effective service!

★★★★★
Verified Reviewer
December 24, 2024

Jeremy was very honest and friendly and professional quoting me a close price to the estimated price always a win with Ramona !!!!

★★★★★
December 24, 2024

helpful staff get the job done in sufficient time

★★★★★
December 24, 2024

The staff was AWESOME. Easy to talk too, work with, and have great details about my car. This is why I keep going back to you all Thank you!

★★★★★
Verified Reviewer
December 24, 2024

Showed up with a nail in my tire right at closing time and they took me in to fix it. I am so grateful for the service they gave me,.

★★★★★
December 24, 2024

Ramona Tire continues to provide excellent customer service and doesnt sell unnecessary services (we have been using for over a decade). They finished car before it was promised, and provided a text and email summary and receipt.

★★★★★
Verified Reviewer
December 24, 2024

I had my car repaired, in a quick professional trust worthy matter. Jeremy and the entire staff, Thank you! Happy Holidays

★★★★★
Verified Reviewer
December 24, 2024

I was helped by Jeremy and Todd, who were both extrey courteous, professional, and just an all-around nice guys. Unfortunately, in trying to avoid hitting an animal I damaged my rim and my tire, and eventually found out that there was more damage than I had initially thought. Thanks to a suggestion from Jeremy, I contacted my auto insurance company, and everything was taken care of promptly. Again, I highly recommend Ramona Tires.

★★★★★
December 24, 2024

Min was so great from when I spoke to him on the phone, to dropping off my car and picking it up. Very honest and worked with me in every aspect. Extremely professional. I will be coming back because of his service. Great place.

★★★★★
December 24, 2024

Quick service and friendly folks! Thank you!

★★★★★
Verified Reviewer
December 24, 2024

Had such a great experience here!! Friendly, professional, and took great care of me best price in town and excellent customer service!!

★★★★★
December 24, 2024

Minh was very helpful in explaining details about what work needed to be done on my car. Outcome of repairs was positive. My car is running well.

★★★★★
Verified Reviewer
December 24, 2024

Todd saved the day and took care of my tire that had a bolt in it!! The place is great and they are very professional. I will be back!!

★★★★
December 24, 2024

Had to get my tires replaced after a huge bubble made it unsafe to drive. Made an appt for 10am, and since my tires weren t in stock, they had to order them. However they came at 3:30PM and I was called immediately when they arrived and it was accurate timewise with the estimate of when my tires would come. They can be busy, so my tires took about an hour and a half + some to get changed along with an alignment done. Jeremy helped me out and was great. Customer service was good. However I do feel their prices for the products themselves could be cheaper compared to some of the other local competition. I would return here though.

★★★★★
December 24, 2024

When my car tire was flat, they responded promptly and kindly, providing excellent assistance. I am satisfied with their work!

★★★★★
December 24, 2024

The entire staff was helpful choosing tires and prompt with installation

★★★★★
Verified Reviewer
December 24, 2024

Excellent customer service! John and Todd took great care of my car, this place is great! Very professional and Kind. Good quality work and service but even more importantly theyre very honest! Thank you for your workmanship and integrity!

★★★★★
December 24, 2024

I send my daughter to check her car she was surprise how they took care of her and told her all the issue that her car has she told them if they can do everything today which suppose they work they had to do take at lease 2 days but they finished everything in same day they were so professional they price was good so happy with there services

★★★★★
November 24, 2024

Jesus helped me put air in my tires,and install my new license plates , at no charge!!!.. definitely coming back for all my automotive repairs!!

★★★★★
November 24, 2024

Great service

★★★★★
Verified Reviewer
November 24, 2024

Outstanding customer service and professionalism. Highly recommend!

★★★★★
November 24, 2024

Very polite and professional staff and management. Highly recommended

★★★★★
November 24, 2024

Good people

★★★★★
Verified Reviewer
November 24, 2024

Always a great experience. Quick and easy. I also like the report afterwards.

★★★★★
November 24, 2024

Excellent service - great communication by the CS team. Fair pricing. Bravo RT!

★★★★★
November 24, 2024

Great friendly service!

★★★★★
Verified Reviewer
October 24, 2024

Min. The service tech was absolutely wonderful. The shop was able to repair my tire and I was back on the road within an hour, wh8ch was great since I had just purchased groceries that were in the car when my tire went flat. Im very impressed and feel very lucky.

★★★★★
October 24, 2024

I always feel confident in what they do!

★★★★★
Verified Reviewer
October 24, 2024

Todd, the manager, always takes good care of me.

★★★★★
October 24, 2024

Took such great care of my car and were awesome on time! Staff was kind too!

★★★★★
October 24, 2024

Cant say enough good things about Ramona tires. Found a screw in my tire as I was getting ready for a road trip. I dropped in and was able to schedule a time to fix it that afternoon, quick and easy and I couldnt believe how inexpensive it was. Great people there, I highly recommend this shop.

★★★★★
September 24, 2024

It was a pleasure working with Todd. I appreciate the great service, timeliness, and professionalism

★★★★★
September 24, 2024

Randy was very kind and honest. He even gave my pup a treat. I highly recommend Ramona tires!

September 24, 2024

This was a great place. Customer of this place since last 10yr or more. Always had great experience with best customer service in town but recent experience was very bad. New person( I think that his name is Minh) brings negative energy with no smile, pushing unnecessary recommendations , unfriendly talk , negative body language and delaying your job (once you say No to his recommendations). now, I must need to find other shop.

★★★★★
September 24, 2024

I will use Ramona until I have no need to. After having a slight miscommunication with this shop, I was sure I had to find a new place to take my trucks. But when Todd the manager called me and agreed that the miscommunication was understandable they agreed to just take care of the issues. Its rare to have a company call you back because they were thinking about your issues after the call ended. Excellent customer service. Todd you are the man!

★★★★★
September 24, 2024

Great service! Friendly staff!

★★★★★
September 24, 2024

Excellent service from the store and from Jeremy. He kept us informed every step of the way. Thank you.

★★★★★
September 24, 2024

Fantastic service! Great people, honest prices.. Jeremy was fantastic. Hell take care of you..

September 24, 2024

Don t Trust anyone here especially the Manager Todd. I had a tune up on my vehicle and was quoted over $5,000 of necessary repairs. He told me If you take care of this your car will last you a long time and you ve done all the maintenance you could possibly need Less than a month later, I found myself back in his shop because the car was not running correctly and kept veering to the left. The car was unsafe for my family and I to drive. He put our lives at risk. Todd then said that I needed four new tires. I paid the money and he said it would fix the problem. It did not. Then he said he couldn t figure it out and sent me to a different automotive shop that he recommended. The shop owner told me that my car was unsafe to drive. Todd is so greedy and dishonest that he will take money again and again. I am in shock over Ramona tire for the treatment that they gave me and my family. Even to the point that they took an additional $1,000 and kept making false promises of being able to fix the car when indeed it was unsafe to drive. I gave them all of my family savings. When I asked them for a refund or a warranty on the work that they had done only one month prior they told me they could not even though they put mine in my family s life at risk by their lies and constant money grab. Honestly, I would like to take this company to court. I would advise everyone to stay clear of this dishonest company and especially the manager, Todd

★★★★★
September 24, 2024

Staff is friendly and helpful. I had no problems being a walk-in.

★★★★★
August 24, 2024

All the work I had done was done in a timely manner and everything is working properly.

★★★★★
August 24, 2024

Excellent service replacing my rear brakes and rotors. Parts were ordered late afternoon on Friday. Dropped off my car at 8:00 a.m. this morning. Service was completed in an hour. Brakes are working perfectly. HNgo was my service rep and kept me informed of the progress.

★★★★★
August 24, 2024

Excellent service, super-clean facility, friendly staff. My new go-to tire shop.

★★★★★
August 24, 2024

I was looking for a tire shop online, Ramona was the first tire shop that came up, Jesus went above and beyond my expectations,, he filled up my tires with air and turned off my tire light!!!! Thank you Ramona tire and Jesus for helping me when I needed you the most!!

★★★★★
July 24, 2024

A big shout out to Jesus for helping me with my car definitely would recommend this shop to my friends and family!!!

★★★★★
July 24, 2024

I am old customer of Ramon tire. I may have bad or good feeling before today. you know some time feel satisfy some time you dont. Today my car dealer told me there is a nail in the tire when I went for 1st service, so you have to replace that tire.they told me come after 2 days. I went to Ramon tire to get a quote and showed the nail, service person inspected and asked me are you feeling lucky? let me pull this nail and see if this is actually puncture, he pulled the nail and this was small nail, after that tested leaking air or not. it was not. he did this free of cost. so today I saved $250 because of him. thanks Ramon tire.

★★★★★
Verified Reviewer
July 24, 2024

I showed up an hour and a half before closing without an appointment for an oil change and tire rotation. They fit me, everyone there was so friendly and I didnt feel like I was being taken advantage of, like some of the other places where Ive paid extra fees or they tried to upsell repairs I didnt need. Great experience!

★★★★★
Verified Reviewer
July 24, 2024

I did not have an appointment and yet they were very gracious and got me in and out in a very reasonable amount of time.

★★★★★
July 24, 2024

Best tire service in the area! Jesus is extremely helpful and and is truly dedicated to high-quality service. Thank you Jesus for your help today, and for getting me in and out so quickly!

★★★★★
June 24, 2024

Great service and communication in a tough situation. Highly recommend the manager Todd.

★★★★★
June 24, 2024

Good experience. The manager Todd was very helpfull!

★★★★★
June 24, 2024

Minh was extremely helpful and the work done on my car was excellent! Very honest, fast, and great work! Will be coming back!

★★★★★
June 24, 2024

Used this shop for nearly two decades. Never want to change.

June 24, 2024

Sent my wife over to this place to have a nail removed and have the hole patched. I was at work and figured it would be worth the $50 (or whatever it cost) She ended up with a quote for over 1k for all new tires . Tire has plenty of life left in it what s the problem? They did find a couple, similar metallic objects in two other tires, they do have a little less life in them. However, upon further inspection, they were not full punctures, just flicked em out with my finger nail and we were good to go. All I m saying - it would be nice to just get what s necessary instead of places holding you over a barrel for more cash. I plugged the tire myself. I d prefer it be patched, but this will have to do. I m sure we could get another year or so out of these... Best of luck to all you who are less mechanically inclined to just take care of basic repairs on your own. Just do your research, use common sense, put faith in people, but don t hesitate to question things Pictures: #1 the nail/puncture in question #2 the plug I repaired it with #3 tread life left in the tire

★★★★★
June 24, 2024

Got the work done extremely fast today

★★★★★
June 24, 2024

I had a problem with my tire, and I was treated very well by the manager Todd. thank you very much ! solved my problem.

★★★★★
June 24, 2024

Everyone at Ramona Tire was helpful, friendly and efficient. Great job. Thank you.

★★★★★
June 24, 2024

Jesus went above and beyond helping me with my tires today. Dedicated employees like him are the reason my family loves Ramona Tires!

★★★
May 24, 2024

Delayed Service. Will Review again after 30 days to see how the repair work done is doing. Will update review then.

★★★★★
Verified Reviewer
May 24, 2024

I got a trailer tire in a hurry for $50 less than a nearby competitor. I also found the counter staff and the technicians very nice and helpful.

★★★★★
May 24, 2024

Todd had great customer service and they did a great job on my truck..

★★★★★
May 24, 2024

Sam, was great from the time i dropped my car off till i picked it up. He call and discussed the work that my car needed .

★★★★★
May 24, 2024

Sam was extremely helpful today, went above and beyond to work with me to get me back on the road quickly, and within my budget. The quality and care of the employees here is why I keep coming back.

★★★★★
May 24, 2024

Very friendly, professional and funny guys. I have been turning to them for help for six years now and they have never let me down! The prices are better than any other similar business! I recommend it.

★★★★★
May 24, 2024

Today was a tough day, I had my moms car which I didn t know how to really drive, she past away yesterday. Tire was low so I stop by Ramona tires. They were so good. Jesus was professional kind and very nice. I recommend go see Jesus and Ramona tires in trabuco center MV. I d give more than 5 stars if I could. Thank you

★★★★★
May 24, 2024

The people and service were great! We will be back

★★★★★
May 24, 2024

Todd the manager was extremely helpful. Very honest and professional. Will be back the next time I have a car problem.

★★★★★
April 24, 2024

Great and fast service. Todd is wonderful! Prices are very fair.

April 24, 2024

Do yourself a favor and do not waste your time coming here. I was spoken to as if I don t know anything about tires, simply because I am female. I came here because I noticed a nail in my tire. I had them look at it and the guy told me he could not fix because it was too close too the trim, which it wasn t , but okay so I asked for quotes for one tire and he quoted me 380 something for one tire! I knew that wasn t right. I left brought my car to a different shop and guess what they were able to fix it without replacing the tire with no problem for $20.00!!! And out of curiosity I asked how much a Michelin brand new tire with them would be and he said 210.00.

★★★★★
April 24, 2024

Store Manager Todd Schobert went out of his way to accommodate my car servicing at short notice. He and the staff are most courteous and extremely helpful with customers. I have been a regular at Ramona Tire for the past 5 years since moving to Mission Viejo. Highly recommended for car repairs/servicing.

★★★★★
April 24, 2024

Took care of my German made car tire pressure monitor issue after trying couple of new pressure monitor tries making sure warning light id off and the issue has been reolved.

★★★★★
April 24, 2024

Easy peasy! Car back in time, 22 pt inspection, didn t feel I was getting fleeced. Highly recommend.

★★★★★
April 24, 2024

I came to Ramona tires to get my air checked because we re taking a road trip. Jesus gladly check the pressure of all my tires and filled him up, but he even recommended checking my spare which I have thought of. He filled the spare up but he showed me how to get the spare in and out of my car and then also how to jack my car up in the event of an emergency. Jesus was the best and I really appreciate the wonderful customer service that he gave me.

April 24, 2024

Went in for oil change and tire rotation and they called me with almost $1,700 worth of other stuff they wanted to do. Place is a rip off. Everytime i go in for an oil change they somehow find more things they want to do and always over $1,000 worth of repairs. Only reason I still go there is because I have the free lifetime alignment. Place is a rip off otherwise. After every oil change I get done, I take the huge list of things they supposedly find wrong to my family mechanic and he says nope they are wrong on everything recommended to be fixed. Once they wantednto charge me almost $200 to replace my intake filter because it was dirty. When the one I have just needs to be removed and cleaned off with a hose and filter cleaner. This company, especially Sam, always tries to sell you stuff that doesnt need to me done. My sister took her car in the other day and they wanted to charge her $160 to replace her cabin air filter. The filter costs like $16 at a auto parts store and you can easily change it yourself.

★★★★★
March 24, 2024

Best place for every car need. Friendly and fast.

★★★★★
March 24, 2024

Sam, Jesus and Cesar were amazing. They made sure to fix my tire so I can get home safely. Even though they close at 6pm they made sure I was taken care of. My Monday started off bad and they made my day better. Thanks guys!!!

★★★★★
March 24, 2024

Great experience, warmly greeted,, understood my need for urgent attention. Thorough work done and prompt update. Professional and courteous, will continue to be my go to auto service business.

★★★★★
March 24, 2024

I could not have been more impressed with the service. I was able to get four brand new tires and an oil change for less than five hundred dollars. There was no haggling needed at this location. I would recommend ramona tire to all my friends and family.

★★★★★
March 24, 2024

Very friendly no pressure what so ever.

★★★★★
Verified Reviewer
March 24, 2024

These guys are friendly and professional. They were a pleasure!

★★★★★
March 24, 2024

Great service!

★★★★
March 24, 2024

This place is very good.

★★★★★
March 24, 2024

Excellent service, good work

★★★★★
March 24, 2024

Came in with a screw in my rear driver side tire. 20 minutes before closing and I was attended promptly. Thank you to the staff here for helping me out.

★★★★★
Verified Reviewer
March 24, 2024

Todd is the BEST! Super helpful and the best sense of humor!

★★★★★
March 24, 2024

Sam took great care of my vehicle! Excellent service! Would recommend to anyone in the area!

★★
March 24, 2024

Final revision. I initially gave them a 1-star review. My daughter talked me into revising it to a 3-star review. Heres the final version after 2 days and 3 visits. Day 1 (first visit): Needed 4 new tires and alignment ($550). Got a call saying itll be another $100 to remove the locking lug nuts and replace them. Was given a 2 hour time frame. 4 hours later I picked up the car. On the way home, I noticed the low tire pressure warning light. I drove back (Day 1, second visit) and was told to drive it around the block to reset the tire sensor. They should have told me this when I left the first time. The following day, as my daughter drove the to her work, she discovered the right front tire was completely flat. After filling it with air, she had to stop by again for Day 2 (third visit). They told her that it was a faulty stem and fixed it (whatever. . .). I wont be going back and will not recommend them to anyone. Theyre lucky I gave them 2-stars. Maybe its because Im trying to be nicer and that theyre only 3 minutes away from my house.

★★★★★
March 24, 2024

They are awesome. All staffs are friendly and professional. Thank you guys

★★★
March 24, 2024

Sorry Ramona but this was my first time at your place and it took way too long. I won t be back.

★★★★★
March 24, 2024

Needed air for wifes Tesla, Jesus with a smile, checked all 4 tires, so nice to deal with people like Jesus that have the customers best interest in mind. Thank you Jesus!

★★★★★
March 24, 2024

Sam was excellent. He listened to my initial concerns, had the car examined and reported some additional areas that needed attention. I appreciated his thoroughness. He was a consummate professional. I would highly recommend Sam and Ramona Tire.

★★★★★
March 24, 2024

I received very good advice regarding my battery. The associate was very professional. My car was checked out but I was not charged for the service.

★★★★★
March 24, 2024

Sam was awesome

★★★★★
March 24, 2024

Great people specially Mr.Sam Afshar & tire mechanic .good price .I recommend every body go to this store for there car services. Bless you guys thanks .

★★★★★
March 24, 2024

They were booked, busy and found little time to help me, Im thankful for the service they offered.

★★★★★
March 24, 2024

I was misquoted and waited longer than expected. And the guy said: free. Hooray!

March 24, 2024

I won t be coming here again. I usually go somewhere else but decided to give them a shot since it was more convenient. Figured I d pay more but save myself some time - I was wrong. After being told on the phone they had the tires I needed in stock and that the job would take 1-1.5 hours I drove there and I was told I spoke to a call center in Kentucky and was given false information. Okay, it s a big company and mistakes happen - I brush it off and have them order the tires so I could pick up the car around 4. Fast forward to finally receiving my car at about 5:30 after showing up and seeing my car on the lift while the guys working chatted it up in the garage. Turns out my tires didn t show up until 4:30 and instead of turning the job around quickly I was left aside. I do not like complaining as I work in the retail/service industry as well but it s a joke how fast the job was done once they were pushed to finish it.

★★★★★
March 24, 2024

I usually go to the dealersip where i bought my car 8 years ago. I was recommended by my friend to give Ramona Tires and Service center a try. It was a long for me, but it was worth it. They didnt push you to do other services. The price was reasonable if you get a discount.

★★★★★
March 24, 2024

Todd was so great; He s so nice & pleasant to work with. I will for sure be returning!

★★★★★
March 24, 2024

Continues to be my favorite place for service

★★★★★
March 24, 2024

The team at this shop are Professionals in every sense of the word. Service and work beyond compare. Thanks

★★★★
March 24, 2024

Pleasant, clean and thorough

★★★★★
March 24, 2024

Received prompt excellent service from a knowledgeable staff.

★★★★★
March 24, 2024

Honest, friendly and did the work right. I will be back for my next car service need.

★★★★★
March 24, 2024

I came it needing to have a tire plugged. I got there near closing so had to leave my tire there but, Todd took great care of me and had my tire ready and was able to get it reinstalled first thing the next morning. Thanks for your help!!

March 24, 2024

From the time I walked in I saw Sam deal with client over the phone rudely on multiple occasions and even his own workers he disrespected them. The when when he s around guest he would quickly put on a front as Mr good customer service guy and treated his workers as they were beneath him. Not only did he not attempt to fix my car issue he charged me for something I already knew what this issue of my car was. If this is what Ramona tire represents this definitely not a company worth working for doing business with

★★★★★
March 24, 2024

Nice service! I have pretty expensive tires and got screw into that. Guys fixed it and gave me car back very clean without any signs of even being repaired. Overall good feedback! Thanks for help!

★★★★★
March 24, 2024

Great customer service and were able to help with a walk-in for tire repair.

★★★★★
Verified Reviewer
March 24, 2024

Fast friendly and quality service

★★★★★
Verified Reviewer
March 24, 2024

Quick honest service

★★★★★
March 24, 2024

Very efficient, quick service, very friendly!

★★★★
March 24, 2024

Sam is great and always tries to accommodate everyone. Guys in shop are nice to customers. They need someone up front just to follow up with customers because they are so busy. Thanks for always taking care of us.

★★★★★
March 24, 2024

Ramona Tire has become my local go to for tires and more. Todd and the rest of the team are friendly, honest and reliable. I know they are charging a fair price and I always leave there happy with my experience. Thanks Ramona Tires!

★★★★★
March 24, 2024

Great and timely service! I really appreciate them identifying the issue and repairing my tire. Was in and out in a flash.

★★★★★
March 24, 2024

Mr. Sam.... outstanding service!

March 24, 2024

Beware of the your car needs an alignment upsell. I was tricked into an alignment later to learn that only 1 measurement was out of spec by .02 degrees. Todd, the manager made an issue of my car being out of spec when I asked him how off the alignment was instead of explaining it was barely off. I ultimately had to waste over 2 hours and get the district manager involved to get a refund on the unnecessary alignment in a timely manner. This is not the type of shop that I want to give my business to. Ive been going to this store for over 15 years and this will be the last time.

★★★★★
March 24, 2024

First of all I want to think Clark. ( LaPaz ) for filling in today at the Santa Margarita in Margarita Station. He was so friendly I started to laugh, in a good way, having small talk, while you re waiting it surely cuts down the stress and the tension. She is by far a top-notch person. I would give him five thumbs up. When I got the text my car was ready which was in about two hours which was unexpected, came back saw Clark. And again he went over what they did and any future needs to the car. I just want to thank you guys for having Clark at this location at this specific time it made everything go smoothly . He is a great asset to Ramona Tires. I was just writing my truthful and honest feedback, from a great gentleman. Matt G

★★★★★
March 24, 2024

Great tire shop Todd is excellent Excellent manager excellent service

★★★★★
Verified Reviewer
March 24, 2024

Amazing service

★★★★★
March 24, 2024

this shop reminds me of the days when you knew your mechanic personally and they treated you like family. Sam and Todd are good people who always treat people with kindness and respect. 10/10 would recommend ( and have) to everyone I know.

★★★★★
Verified Reviewer
March 24, 2024

Friendly and efficient. No drama, the way it should be. Ill be back! Edit: still great! My wife and I take both cars here and couldnt be happier with the service. Thanks Todd

★★★★★
March 24, 2024

Took my truck in for fuel pump concerns and they tested it for me and everything was good ran their diagnostic and found the issue, very helpful with information they found on my vehicle and gave recommendations on what to do with it 10/10 would recommend and will be back

★★★★★
Verified Reviewer
March 24, 2024

Todd helped me with my oil change, inspection, and did so in a professional way. The vehicle report was quick, efficient, and clear. Wayyy better than VW service department in Irvine- as far as timeliness and communication. Stoked that this so close to home too and conveniently in the same parking lot as Chick fil a and Sprouts. .

★★★★★
Verified Reviewer
March 24, 2024

They were very I came in without an appointment and I assisted me in purchasing four tires fixing my windshield wipers and very courteous the waiting area was nice and everybody was very friendly and helpful I would go back again and recommend it

★★★★★
March 24, 2024

The staff were very friendly, very professional and prices are reasonable. They also listen to the customer.

★★★★★
March 24, 2024

Todd and team was exceptional. They provided me with outstanding customer service, they took the time to explain everything in details and keep me update with everything. The best Tire Service center.

★★★★★
March 24, 2024

The team at Ramona tire @ RSM is honest, reliable and transparent. I will continue to bring my family vehicle to Ramona tires.

Verified Reviewer
March 24, 2024

I brought my luxury sedan in for a simple alignment, as my car was pulling to one side. The salesman from Ramona Tire called me an hour later to tell me I needed front end work. Unknown to him, I had this work done 12 months ago; the salesman saw microscopic cracks in the bushings and suggested the tires be replaced immediately. I circled back with the mechanic who redid the front end, he took a look and nothing was wrong. Tucker Tire is much more honest. Go there instead.

Verified Reviewer
March 24, 2024

Dishonest! Recommended brand new tires on my car when I just got brand new ones less than 10k miles ago. Cant trust them.

★★★★
Verified Reviewer
March 24, 2024

Great service, new tires installed on time, Derek is always very curtious and helpful

★★★★★
March 24, 2024

Took my car in to get some new tires. Todd had them on later that morning. Really easy and super fast.

★★★★★
March 24, 2024

Great service and attention to my tire needs. I will be back in the future when the need arises!

★★★★★
March 24, 2024

Excellent as always - dependable and service oriented and final work is TOPS. ROY

★★★★★
March 24, 2024

As always, they changed our oil on our Nissan Murano and it went smooth and no issues. Scheduled and was done as promised, we take all our cars to Ramona.

★★★★★
Verified Reviewer
March 24, 2024

good service and kindness especially Jesus is an excellent host

★★★★★
March 24, 2024

Thanks so much! Ive been having my car serviced here for the last two years, since I moved into the area. I couldnt be happier.

★★★★★
March 24, 2024

I need to take a moment and praise Ramona Tires- MV on Portola. I have been bringing numerous vehicles to them since they opened in the mid-90s. They have consistently undercommited and over-delivered their service thru the years. I have had everything from oil changes to brake replacements completed by them. They have always been open with me on what needs to be done and what is optional. They have made valid recommendations with me and ultimately let me choose the course of action that is best for me. I wholeheartedly recommend this Ramona location and refer friends and family to them without hesitation.

★★★★★
March 24, 2024

The service was quick and I got a good deal on the oil change.

★★★★★
March 24, 2024

ON a road trip through CA, I got a slow leak in one of my tires. They were able to get the tire in and plug it the next day. Great service.

★★★★★
March 24, 2024

Jesus is the sweetest. He s helped me with my car many times. Highly recommended!

★★★★★
March 24, 2024

Great service! I took my car in because of a flat tire. Without an appointment, they fixed my flat and rotated my tires and, they didnt charge me for the rotation! Thank you!!

★★★★★
March 24, 2024

The customer service here is wonderful. I was assisted by Todd, Jeremy, and Cade who were all extremely kind and knowledgeable. I was surprised with how quickly they fixed my car and I will absolutely be recommending Ramona Tire to my friends and family.

★★★★★
March 24, 2024

I highly recommend Ramona Tire. They are extremely professional, do excellent work and are a pleasure to deal with.