America's Tire in Mission Viejo

Best place to get tires!!

always a good experience

I had my Tesla Y tires changed (for the 3rd time this year) at Americas Tire earlier this year, and unfortunately had a nail in one of my rear tires more recently. AT plugged my tire at no cost, even without an appointment, and I was on my way. They would also replace the tires at no cost if needed.

Steve is the man! Came here, got all 4 tires changed for 200 dollars cheaper than what walmart quoted me for 2

They wouldnt let me put air in my tire because it had a small flat. But were trying to inspect every aspect of my car to sell me things I didnt need!

Professional, polite service, honest.

This has to be the worst tire shop around. This is now the second time I ve come here and it takes over 3.5 hours. Total joke.

Pretty quick service here. Tire shops are not super fast, but these guys seem to be on it. Last time I was in they replaced my scraped up Lugnuts for free the matched my rims perfectly. Pretty nice of them.

Had tires installed. I do not know what happened but battery was dead when I went to pick up the car the following day. It took awhile to get a jump and get it started. At least tires were installed!!

Service was good and fast when I was paying for new tires but when coming back for tire rotation, they intentionally kept me waiting since they do not make money from rotations. Poor service unfortunately. Will not consider buying tires from America s tire again in the future.

Total Wast of Time. Do not go here if you care for your time. They will tell you an ETA of 60 minutes and actually take more than 2 hours. To change your tire even after having an appointment booked days ago. (Tire change shouldn t need more than 15 minutes if you got appointment). Be ready to waste 2 hours here.

I went there because they had the tires I wanted at a price that I could afford. I made an appointment on line. When I got there I was told it made no difference that I had an appointment...I was there 2 1/2 hours which was ridiculous, AND they tried to charge me $300 MORE than what was shown on their website. I have been going to this store since the 1990s...I will never go back

Came in today for them to look at my tire which had a leak. Juan came out immediately and took a look. He tested the leak and let me know they could patch it for me. In addition, he said the patch would be free! (I did not buy the tires here). Since I already had my spare on, he checked me in and sent me on my way. A few hours later I got a text that the tire was ready to go. I wasnt able to make it back until right before closing yet, Juan took my car into a stall and mounted the fixed tire for me. A+ service! Definitely check this place out if you need tire service!

Making an appointment means nothing to this company apparently. Average wait WITH an appointment is 45 minutes before the car even goes into the garage. Had my lug nuts stripped twice in the past. I was taught in auto class you put them on by hand before torquing them. These guys just gunned the nut and cross threaded the damn things twice and lied about it one time. Told me I had to take it to a mechanic

Very helpful, very professional! Fixed my flat tire for free !

I called for an appointment for a rotation and balance. I was given 11:15 over the phone and put it in my calendar. upon arriving, I got checked in and told it would be an hour for my appointment. after that hour past, I walked up to check on my car, which hadnt moved, and was told I never had an appointment and was just placed into the walk-in queue. now, Im stuck waiting in the lobby for a simple rotation on my one day off between work. Ive never had issues here in the past, but the lack of communication between staff and the customers was absolutely horrendous. At least they were nice when they gave me the news. the money I saved on the free tire rotation and service for being a previous customer, I paid with the time Ill never get back.

I came in with a tire low pressure warning. I was greeted by a tech who checked my tires, and he let me know that I had a nail in one of the tires. He said they would try to patch it up, and if anything else was needed, he would let us know. I waited and finally was called by Kevin, who was very courteous and professional, to let us know that they patched it up and to get it fixed as soon as possible, no charge!! Highly recommend this business.

Been coming to this location for years. It s a busy location, so wait times may be an hour+, even with an appointment (my latest was 1.5hr). Sometimes not enough chairs in the lobby, and my phone s network coverage can be spotty, so the wait can be extra boring. But the staff is excellent polite and performant, even under pressure, and they do good work. Overall recommended.

I had a great experience very professional, He fixed the sensor of my tire. TY

I came here with an appointment and they still had an hour and a half wait what s the point?

I had a fantastic experience at Americas Tire in Mission Viejo! The service was top-notch, and the staff was incredibly friendly. A big thank you to David for his excellent assistance. Highly recommend this location for all your tire needs!

Appointments dont matter here. 10:30am appointment, arrived on time, told to expect about an hour. Its noon and my car hasnt even gone in yet. Other customers beginning to revolt. Hostile atmosphere. Stay clear.

I am not one who typically writes reviews of any sort, but in this situation, I cant help myself. I know this is a serious accusation and thought long and hard as to whether I should post it or not, but I am 1000% positive this actually happened. I brought my car in for a SLOW leak flat tire - I personally filled it with air 3 times over a 3 day period of time until I had time to bring it in for repair. In other words, it was a VERY slow leak. After waiting for the technician (DAVID) to review his evaluation, he told me I had a cut in the sidewall of the tire and it was not repairable. After my personal inspection, I noticed a nail in the tread (this is repairable) and he said this is not where the leak was coming from. First and formost, I personally inspected the tire 3 times over 3 days and felt and heard the air coming from the nail in the tread, NOT the sidewall. Secondly, the hole in the sidewall was so large theres no way this tire couldve held air for more than 10 minutes let alone 18-20 hours for each of the last 3 days. Again, I know this is a very serious accusation, but theres no doubt in my mind that David personally put a hole in the sidewall so they would have to sell me a new tire. I actually had to buy 2 tires so they matched. I welcome the GM to inspect the security cameras for this repair which happened on October 23rd between 9:45 - 10:30 AM. Im sure he will see what actually happened. If he does not see anything suspicious, I would welcome a response so I can take down this post. If he does see what I believe he will see, I expect an apology. UPDATE - 11/2/2023: I heard back from someone at corporate who monitors their reviews and he asked me for more infomation so he could have a regional/division person look into this and get back to me. To date, not unusual - no one has reached out to let me know what they saw. Again, Im happy to take down the post if they say they were not able to see anything unusual from the day this event happened, but either (1) they found unusual activity of David deliberately putting a hole in my tire so I would be forced to buy a new one or (2) they simply dont care. Hmmmmm? Update - November 19, 2023: To date, no one has reached out for me regarding this very serious situation. It s interesting that someone asked for more details from me ( which I gave) but still no one has reached out. Based in this, it s the simple deduction that they realized there was something just not right with the video of the employee purposely putting a hole in the sidewalk of my tire so I was forced to buy a new tire. If the senior leaders disagreed with this assessment I would have surely received an email or phone call . Nothing. As I stated before - STAY AWAY! They are crooks and unethical. There s no room in anyone s life to deal with this type of unacceptable business practice. Update - July 29, 2024 To date, no one on a local level from America s Tire has tried to reach out to me to make this terrible wrong, right. This speaks volumes to how much they really care about their reputation and customers - to also add to the fact that they KNOW this is a common practice within their organization!! Let s face it if they were totally not guilty of this horrific practice, they would ve tried to defend themselves over a year ago. I still highly recommend STAYING AWAY because they will deliberately put a hole in the sidewall of your tire to make you buy a new one they did it to me and they can do it to you!

My mind was put at ease as soon as I had Dominic take a look at my tire! He was super informative, reassuring me the fix was possible & even helped me locate my wheel lock for future [hopefully never but these things are somewhat inevitable] situations. Couldn t recommend a better tire shop as well as manager to help with all things tire/wheel related :)

Great service and prices.

Dominic was super helpful and informative. He answered all my questions thoroughly and his great friendly attitude in addition to how knowledgeable he appears made me feel super comfortable with choosing American tire. His great service made me want to definitely come back for all my future tire needs !!

Be ready to spend 3 hours to get a tire repair.

Accidentally called this place of business trying to get in touch with the manager of a store I bought two full sets of tires and a one full set of tpms sensors from to give them a chance to fix an issue of the light being on after they replaced a tire under warranty and the tech shrugging his shoulders when I left saying it was communicating and that was all he could do. Speaking to David who was very understanding after we realized I was calling the wrong place told me if I brought it by he would check it out and see if it needs reprogramed. I stopped by today and he came out to the car and spent about 10 minutes and had the light off without any trouble using two hand machines. I will definitely buy my next tires and have any future tire service done here from now own. Great company to fix someone else s mess up without blinking an eye. Very professional setting inside where you check in, with multiple people helping at the counter to limit wait time. 5 star for sure!!

Wow, great service from Carlos! He had my tire fixed and even checked to see if the warranty was still in place. They have certainly earned me as a customer!!

Very sorry to say that I had a bad experience and intend to never go back. I went to Discount tire the weekend they opened their first store in Phoenix and have been a loyal customer since. I brought my vehicle in for a flat and would happily paid for the repair. Appearantly they dont charge for flat repairs but they put me at the bottom of the list. An hour and forty minutes later I asked for my keys back and all of a sudden they were ready to fix it. When I got home I saw a long line of something streaked on the other side of my vehicle. Appearantly they scrapped the car with something they pulled past it. The paint wasnt scratched but it hasnt all come off. Never going back!

I dont typically do low ratings but this has proven to be my typical experience here. I purchased two tires and made an appointment for 5:45 then I intentionally arrived at 5:30 to give them a chance to do better this time. I was not checked in until 5:45. The lot was fairly full as was the loby. There was a few vehicles with flat tires out in the lot so you know they dont have appointments. My car sat in the lot untouched until 6:30 then at 6:45 they came to tell me my car is ready. They forgot to install the wipers that I purchased so there was an additional delay. This is typical for this location. If you make an appointment it means nothing just plan to wait an hour plus no matter what. The sign says 30 % faster by making an appointment . This is not true its first come first served no matter what.

Slow service. I had an appointment at 4pm as I ensure I ordered my Pirellis to be available at the time of my appointment. I expected the installation of 2 tires to take about 45 minutes with an appointment. I was there until after 6pm. Watching how they kept taking on walk-ins. So much for making an appointment. I have never seen this happened at Americas Tire in the 20 years Ive been their customer. It will be hard for me to consider coming back for the other two Pirellis. Very dissatisfied with my experience. Two hours wasted.

American tire Ive been doing business probably 22 years maybe 24 excellent service excellent warranty I rate them as a five-star facility

They were polite, the shop was clean, and the appointment was completed in half the time of their initial estimate. The trifecta of good service.

I always have a great experience here. Saw lots of Teslas today. It makes sense EVs (Electric Vehicles) go through tires faster than most cars due to their weight.

It was very timely with my appointment and the staff was very helpful and professional.

Good friendly service.

Unbelievable service. I wasnt sure if Americas Tire offers free tire rotation AND balancing if you buy your tires through them, (which I did through Discount Tire Direct. I called them up and the reo said they do. I made an appointment through their app, brought my vehicle down and within 1 hour they were down. Tires were rotated, balanced and the TPMS was fixed so the light on my dashboard was finally turned off. Great service, company and the staff was very friendly!

Friendly people and Excellent service

Why would they tell you to come back in an hour when they havent even started on your vehicle? Blunt lies to the face. I scheduled an appointment so I wouldnt be left waiting hours and hours but that doesnt seem to matter to this store, they just work on whoevers vehicle they feel like in whatever order they want. They told me an hour so I came back in an hour and it wasnt until I came back and said I was ready for pickup that they even started working on my tires. Thats just plain and simple, poor service. They could improve if they were honest with their customers about the pickup time. Instead they give an estimate that is entirely inaccurate. I do expect better and its a realistic expectation. So I stood and watched and one guy in the shop told another to change my valve dust caps to a different color. Why are they trying to replace stuff on my car that I did not give them permission to change? Its my car, not yours to make decisions about. I wonder why they were trying to swap out my nicer valve covers for their cheap one. Overall Im just expecting them to put the new tires on in a reasonable amount of time, which they determined, and that is asking too much from them. I chose Americas Tire because I travel a lot and I want to be in their system but in the future I will go to a different location and hope they arent all this bad.

I had appointment to replace my rear tires on Tesla MYP at 9am. Arrived at 8:45 and Juan assisted me with my check-in and tire inspection. Handed over the keycard at 9am and was given a 10am completion time. At 9:20 I got a text message that my car was ready! I met the technician, Noe, for pickup and he walked me around my car for a quick wheel inspection before I left. No wheel damage whatsoever.

Excellent customer service. In a last minute pinch with a nail/ flat tire, and they helped me with such kindness, efficiency, knowledge and at the end of the day! Thank you so much. Will be returning and giving my business.

They get the job done, fast, friendly, fair price. Thanks

Nice and couteos. Tony is a 5 star!

good service like it

Great, quick,affordable service

They tried,... but I have my own tire guy, so the prices even discounted are very high for me

Excellent service today from their team. Super grateful!! TU for taking care of my car that s why I always buy my tires from you

As expected. Good job but busy most of the time.

Love it. They did tire repair for FREE!!! Of course I tipped. You guys won a customer

Great service! Came in on a Monday with no appointment and they fit me into their busy schedule. Thanks again y all!

Way above and beyond. I needed 2 tires desperately and a screw repaired on a 3rd tire... the service rep came to chat with me about the state of my other 2 tires and the age of my spare, had some great ideas to get my tires in the best shape possible and worked with me every step of the way. Id return in a heartbeat, A+ service all around.

These guys repaired a tire on my Tesla for free. Air pressure was dropping and there was a big nail/screw in it. I made an appointment online and they fixed it for free. Wow!

Fast service!

Fantastic service at Americas Tire! Not only are they experts at tires, but their FREE tire patch service for nails is an absolute lifesaver and game-changer. Theyre simply the best! Just make an appointment beforehand, and theyll have you back on the road safely in no time. A top-notch team delivering unparalleled service - always 5 stars!

Great Deals and great service

Flat tire picked up a nail .they fixed it.

I have been getting my tires from this company for years. Great service from Juan and reasonable prices from the store as well. I highly recommend this chain store for your tire needs!

Called them at 845am told them had a blown tire, gave them info they told me no problem we have it in stock come by this afternoon we ll take care of it. 5 hours later try to get it changed and they say we actually don t have it in stock and won t for 2 days. Wasted 5 hours waiting to end up having to go elsewhere

Best tire place in the area.

Been going there for years. They never disappoint.

Take so long for 1 tire

I brought in our trailer for a 9:30 appointment. Multiple employees were standing around without directing me for drop off. One employee almost backed a Tesla into my jeep and then parked in front of me so I could not pull out. Do not bring your RV/trailer for tires to this location.

I had a tire and rim that was damaged, bought a tire from them, I had a used rim they put the new tire on, in about 20 -25 minutes, plus they took the old damaged tire and rim also,I thought that was great didnt have to dispose it myself. Thank you guys for your service. I recommend them to my friends . Plus quick service

Dominic and Eddie helped us with new tires for our RV. The communication was great with texting system and phone calls. We will definitely go back when we need tires again

Excellent service, most Importantly - honest.

Great service. Excellent text system to let you know when car is ready. Staff is knowledgeable and friendly. I saw them make several recommendations to customers today without any aggressive or shaming sales tactics. Costco is great for many things but they cannot compete with the ease of doing business here. When you need replacement tires they can get them very fast here.

Ivan was so helpful and kind! I had a low tire and he checked the air in all my tires. Everything was very fast service. Im so grateful for the incredible customer service. Americas Tire is the best. Thank you, Ivan!

All the associates are very professional, efficient, and courteous.. I am very pleased with my local America Tires store.

Made an appointment 3 days prior for 10:45. Was told when I got there the car would be done and ready by 12:00. It s 11:54 and the car is still sitting where I parked it at 10:20 and has not even been looked at. All I needed was a rotation. I have bought 10 sets of tires with this company for myself and kids cars. Never had an issue of making an appointment and having to wait for what I m anticipating is gonna be at least 2-3 hours. What s the point in making an appointment at this branch ????

So Ive been coming to this location for years and have had several cars serviced. Today was a bad experience. First, when I called to order tires they told me to come in as they were slow, so i came right away. When i arrived there was nowhere to park and a long waiting line. One employee told me Id be out in an hour, the other employee i spoke to when paying said wait wouldbe almost 2hrs. So i left and came to the San Clemente location where i was treated extremely better. I called to speak to store manager at this location and no surprise i never received a call back. In addition to all this, they mixed up mine and another customers lock nut and didnt want to work with the employee over at the SC location. So the mgr (being short handed) sent his employee to swap them so i wouldnt have to be driving around. What a difference employees make huh?

I am in americas tire in MISSION VIEJO I paid $1,700 for 4 tires, i know I didn t have an appointment, they promised me 90 min But I have been waiting for two hours now Not acceptable

Great experience at this location! Would recommend to all.

Too long to wait. Walmart was half the price and online appointments.

Made an online appointment for a rotate and balance. Everyone I talked to was very efficient and helpful. Got me on my way in no time. Well done!

Stopped in with a puncture in the tire and they said that I would have to get the tire replaced because it was too close to the sidewall. I took it to another place and the puncture was not too close to the sidewall.

Best to make an appointment and show up 15min prior to time to get in as it gets busy. They always take care of me and make sure I am happy upon leaving, cant ask for more

Bladimir was very helpful and made our experience quick and easy. We walked in and were out within an hour of dropping of my vehicle. Thank you!

Got a nail in my tire and they plugged it for free. Was in and out in about 45 minutes. Great shop!

I have enjoyed excellent service and many sets of tires for years; however, my last installation came up with a missing after market lug nut wheel cover. Big shout-out to Assistant Manager Gabriel for finding, ordering, and installing same. TTL

Outstanding service highly recommended

The team members were friendly enough, but the installer cross threaded 2 lug nuts putting the wheels back on, told me that I needed to get them fixed even though it was there mistake, and not drive over 60mph until I had them repaired, reason enough to never do business here ever again.

Brayden was so helpful and kind! We had a flat tire and of course the baby was in the car with us, so time was of the essence. He made sure the tire was fixed quickly and done right. We are so grateful for his kindness and incredible customer service. Americas Tire just gained lifelong customers! Thank you, Brayden!

Arturo was super kind, thanks so much!

Amazing customer service and very knowledgeable. I worked with three different reps to get my tire repaired. All three were knowledgeable and very helpful. They gained a loyal customer! Thank you!

Only went in for new TPMs install. Busy place, suggest making appointment and not just walk in. Clean place, polite and professional employees. Need tires for another vehicle soon so will go here instead of usual place closer to home.

Keith was really helpful and quick to help me out when I made a mistake scheduling service

Great organized company

Very professional and courteous.

I dont normally do reviews, but I am so impressed with this store, I felt the need to. I got a punctured tire about 4pm. Tried 3 tire stores, no one could help. Americas Tire store in Mission said they will try their best. An hour later, my tire was fixed, and at no charge! These guys are very professional and honest. I definitely am going back to them for all my tire needs.

If I could leave 0 stars I would! This place doesnt compare to discount tire in Jacksonville. From the moment walking in I knew by the attitude of Keith that it wasnt going to be a pleasant time. He was really rude! I bought all 4 new times in February of this year with 40000 miles warranty. I only put 12000 on them. Keith said that I need to replace the one because of wear and tear. No questions about it I replaced. Then they come in and tell me another tire needs to be replaced because of a screw(no light was on).I brought my vehicle to a nearby shop to get an alignment. As the workers checked over my car they noticed excessive weight on all 4 tires that would explain why my tires dont last or come close. I make sure to get my alignment done every 6 months. That would explain why this would be my 2nd set of tires within a short span of time. I will never trust them with my car yet alone get new tires again with them! Go to Ramona tires or Firestone where they hire professionals that dont try to squeeze more money out of you

Greate service with polite communication. Juan is very kind and professional, he tried to do the very best way and it worked!

Always been a fan of Americas/discount tires due to their good prices. Honestly costco has probably better deals. I did it for convenience as well since its closer to me. But they cross threaded couple of my wheel studs. Had to pay a shop to get that thing fix. Thats some safety issue. Also balance is all over the place when I took to the other shop. Not doing business with this americas tires again. Especially the one here in mission viejo.

Great place with the best services! Free tire pressure check! Brandon is great, please ask him for any questions!

Very professional and good job.

Changed my tires in less than 30 minutes, these guys are providing quality service

This location has fantastic customer service

These folks are honest and fair!! Enough said!!

I came to the American s Tire In Mission Viejo at 28592 Marguerite parkway . Mr Dominic help me Today I really appreciate his kindness he did fantastic job , he was very knowledgeable and professional He sold me two tires , very very happy with their service. Thank you American s Tire specially Mr Dominic for your wonderful customer service, I highly recommend this location

Theres a help wanted sign out front because their current crew sucks, Management should take note to replace the entire crew, customer service was nil to none. Got told to sit there and wait just to walk up to the counter and be told again that theres going to be another 4-hour wait

Got a screw in the tread. Took it to Costco first but they couldnt repair it...after leaving it there all day. AT fixed it in an hour with no cost!

So I have a side-by-side buggy that I bought some new tires for. Due to the beadlocks, no other tire place would do the work. Americas Tire, although completely busy, said they have the tools and the means to handle the job. I left the buggy and like 2 hours later they called saying the job was done. Staff was awesome, polite, and had a can-do attitude. Highly recommend Americas Tire!

No regard for safty of public walkway.

Not good declined patching a tire instead tried to sale a new tire instead doing the right thing and greed won the day !

Brought my car in for new tires. I had to bring the car back within in 5 min, due to a flat tire. Tech pinched the value and had to replace it. Honest mistake. Brought my car in a second time to have a nail removed and tire plugged. Not even a month or two later the plug is leaking.. 0 for 2 not too happy. Hopefully the can fix the plug correctly this time. (3Xs is a charm?)

Terrible, they lied about getting me in. Had me waits hours and didn t even start to swap out the tires. If its busy just say so and tell someone to come back instead of wasting their day. So rude and unprofessional!

Professional service and quality.

Great service

Always a pleasure going to

Got new tires about 6 weeks ago, and they were so quick getting me in and out in under an hour!

Horrible experience - AVOID! They are dishonest.

Great service. Keith was very helpful and cares about the customer!

I needed tires for my car and had shopped around for a good deal and, to actually find the correct tires. American Tires had them in stock and held them for me (three days with no deposit). I went in, they checked my cars tires, didnt try to upsell me and, had tires on within an hour. Im sure we will take our cars there in the future for new tires. Thanks.

I used to come at alicia and 5 freeway they were honest this location are liar

Called and scheduled the mounting of 20 factory rims/tires on my vehicle. Assured it would be a minor job, no problem. On arrival, sales guy told me he couldnt install the OEM wheels/tires because they werent rated for the vehicle, and that I would need to buy new tires. The wheels, though an upgrade for my vehicle, had literally been factory installed on an identical vehicle, so the tech was implying the manufacturer installed tires were not rated for the vehicle, in an effort to get me to buy new tires. Complete waste of time for an obviously dishonest attempt to upsell. I will NEVER be back.

Ive been coming to this location for about 8 years now. They always do excellent work . Ive set up appointments where Ill be in and out within 1 1/2 hrs or Ive walked in and its been around 2 hours. I highly suggest ordering your tires online to in-store and installation, it can save a lot of time. Anytime you get a flat tire, as long as it isnt a side wall theyll repair it for free and now to my gratification they offer an insurance package incase the tires you bought from them get damaged. I buy Mud tires here, I head out off-roading all the time. Ive only blown 1 tire in 5 years but its great to know that my tire is covered incase it does happen.

Had a painless and very affordable experience buying set of tires today. And Luis at service desk was excellent. Got me in and out with full set of tires ASAP and back on road.

Super fast service. Absolutely no pressure or up selling. They offer their advice and let you select what s the best price for you. There aren t many places where I have the confidence that I m getting good honest service. This is one of the few you can trust.

Im not the type a guy who writes reviews. I have been buying tires at American tire for over 25 years. Went in last weekend to get my tires rotated on my Pruis. When I got home I noticed one of the hubcaps had fallen off. I called Tom the sales manager and without any hesitation told me he would take care of it. Very impressive!!! They always do a great job and I highly recommend when you want to buy a set of tires, dont hesitate these guys are professionals. They back up their workmanship!!!

Very professional and helpful.

I love this place! Great prices and customer service. I wish it was a publicly traded company!

They ll quote you a price and charge you 25% more.

Very professional, detailed, and efficient. Always a pleasure working with these guys and they get you in and out super quickly! Added bonus- they have a super air conditioned place for you to wait for services to be completed. Wonderful on these hot days!! Thanks guys!

Very friendly customer service, they take care of you right away, thank you very much.

Would rate Americas tire 10 stars if I could. Marc is the man, great staff and professional.

You have to get to the right person to get the right answers

They always impress me. Went in to replace 2 tires today and they were ready for me when I pulled up. Went straight onto the lift, and they had all the wheels off by the time I finished checking in at the desk. Fast service and they saved me money to boot!

The best service I have ever had at a Tire center. Marc was excellent and very helpful. Professionalism at its finest.

Made my second visit to this place. Friendly staff again. Never worried about being disrespected. These guys are great workers. I shouldve tipped them. I had to give several extra instructions regarding tire placement and they were very polite.

I had a great experience! Amazing service.

Good

Frankee was very helpful and knowledgeable. He knew what we needed, why we needed it and our options.

Great customer service

Again Americas Tire proves why they are the ONLY place you should EVER buy tires! I had a tire losing air pressure and needed to get off the freeway. I did not have an appointment, I just pulled in, and expected to be there for awhile. Wrong, happily! Service advisor Mike got me back on the road with a brand NEW tire in 18 minutes!!! And the BEST part is I got a NEW TIRE ABSOLUTELY FREE thanks to their amazing warranty! Seriously it is the best money I have ever spent. If you dont buy your tires from Americas Tire youre crazy! Consistently the BEST VALUE and CUSTOMER SERVICE IN the business! Thanks again Mike! James Gordon Stewart

This place has great service and great prices. Make sure to make an appointment tho! Also the employees are very helpful and nice

Great service! I called a few tire shops to have a flat tired fixed or get a used one and some didnt answer and others have no time for that. They were very helpful and offer me just what I needed.

Incredible service I had difficulty with a rim and they went above and beyond taking care of it for me.

Very happy with the service. I Highly recommend all tire services and purchases.

Super friendly staff. Through no fault of their own, my tires didnt arrive on time. Paul called the minute they got in and was really accommodating about getting me an appointment later the same day for installation. Solid pricing and will definitely come here again. Thanks guys!

I have to say 10 out of 10. Bought the tires in advance and made my appointment on line. 0 wait time or backup. New set of tires on the car and I was on my way in about 30 minutes. Ive driven over 1M miles and have bought quite a few sets of tires, and this MV store has it down. Great Job!! Ill be back when its time for a new set!

Quick and friendly service.

Disappointing

Great staff, service & well organized.

Fast, efficient, friendly. Bought tires and scheduled installation online. I was met at the door and my truck pulled straight into the bay. I was in and out in under 45 minutes. OUTSTANDING

place consistently gives honest assessments... tire was 12psi, thought i would need a new one but they pulled out a bolt and fixed it for free.

They said they where going to order 1 tire per warranty and they would call me back. It now has been about 3 months and they havent called. I called them two times and they put me on hold and then hung up. The second time they said the tire was not in yet and they would get it that week and would call me back. And they never did. I like Americas tire but I think the employees at this store need some costtumer service training.

Real fast service w/appt

This place NEVER disappoints! The staff is extremely helpful and friendly and, on a couple of occasions, given us a courtesy tire-fix (including today.) This is why weve been supporting them with our tire purchases for the last 20 years. Kudos to the management and awesome staff. Thank you!

It was great. Though I had a screw stuck in my rear tire , but it was not all the way flush in the tire. Service guy was honest and great. I dont know his name, but he saved me a lot of money. I did not have to buy a tire . Thank you very much.

I brought my SUV in for recheck on the tire balancing performed 3 months ago, due to vibration in my tires that could be felt through the steering wheel when driving at freeway speed of 65-70. The representatives patiently checked my wheels 3 times (vibration got worse after 1st adjustment) and on the third check (testing shape of the wheels for any abnormalities) they noticed an issue that was not tire related and then showed me what was going on within the front end that was possibly related to suspension or bearings. They went above and beyond in trying to pinpoint where the issue might be, but recommended I not wait in having my vehicle checked by local mechanics. I took my suv to the dealership I used and they found it was a bushings issue (I had extended warranty so this major repair only cost me $116). I was quite impressed at how hard these guys tried to resolve the issue with my vehicle, patiently and professionally. They didnt have to go the extra mile (all the puns) to help me beyond what was required by them, but they did. I will ALWAYS be a loyal customer of this location. Thanks Americas Tire crew at Marguerite Pkwy--Mission Viejo.

Fastest tire change Ive ever had. Competitive prices. You can order online. Professional and helpful.

Great customer service. The Guys working there have great attitudes and are super helpful and patient.

Staff are very accommodating and offers great service

This company runs like a well oiled machine. Very professional great team here!

Great service

I showed up at 5:00 and they close at 6:00 and I have the most common car known to mankind its a 2006 Honda Civic and I even bought it in my own room that I purchased from AutoZone and they told me that they were all booked up for the night and that they couldnt even put the tire on the rim for me and then sent me away I wouldnt go to this place this place is severely understaffed and to be appointment only okay well then make me an appointment for 30 minutes from now or something you know like its not that hard to put a tire on the wheel the guy I spoke with was flat out just brooding disrespectful I wish I remembered his name

Ordered new tires online and set appt. Installed on time in about 30 min! Excellent service and expectation setting.

Terrible waiting in line for 25 minutes to find out there computer was down.

Called America s Tire on Margarite for 3 days in a row all day. Nobody answers the phone, just kept putting me on hold. So I went to Tucker Tire in stead. Done in 1 hr. America s Tire service, is a 0 Star.

Lately not very good. They need more training and employees to cover the work.

Very competent and on game.

Quick, efficient service. Highly recommend for all tire service and replacement.

They do good service in the store but don t bother calling their phone number. A recording automatically picks up, goes through a recorded speech, rings 5 times, then repeats. Every time I go in there I see about 3-5 right at the front counter so no reason that recording should loop 20-30 times before someone picks up the phone. Make your appointment online then go in. Don t waste your time stuck on hold because they don t feel like picking up the phone.

I just like to thank them for the service I have received. They fixed my car flat tire for free and in reasonable time, also they are very professional with customers. They rebalance my car tire after the service which is very kind of them but not a good job so I had to go back again to fix the issue and the second time didnt resolve the problem. My car is shaking while I am driving now and they were not able to fix it twice. So now I have to spend time to go to another place to resolve an issue I didnt have in the first place. Stay away from balancing your car wheel in this place. Thanks

Excellent

Great service, professional and courteous staff, great prices

I was having some tire wobbling issues about two years after they installed the tires, I figured it may be one defective tire. I called American Tires and Marc quickly realized that they had put tires with the wrong load rating on my truck somehow. By 830 AM the next day they installed four new tires at no cost at their recommendation. We all make mistakes, but it s the companies that own up to them and do everything in they power to make it right that separate themselves above the rest. American Tires has a customer for life in me.

Fast and efficient service

Showed up at 8 am for a flat tire repair (tires purchased here), told wait till 9:45 or schedule a time for 1 PM. Accepted 1 PM, they scheduled me in. Showed up at 1, the guy at desk says this appointment is for yesterday you missed your time! You must ve missed your appointment and now trying to squeeze in today! I m furious as they clearly screwed up scheduling my time and now blaming me for their mess up. Worse, they are not willing to do the repair as they are fully booked! Unless I wait 2h45m for getting maybe squeezed in. Major attitude issue, disrespectful, and blaming the customer for their own mixup! Terrible service. Just unbelievable!

Came in needing a set of wheels and tires without a lot of knowledge of what would fit or look good on the car. Chris Corwin was amazing and walked me through the entire process. He talked to me about options, ran the numbers in the system to make sure they would fit and kept me up to date on the whole process. Great price and superior customer service. Highly recommend this shop and Chris specifically. Will absolutely come back again.

I got a flat tire and went to Americas tire for a patch. I was informed upon arrival they they were appointment only, however they still managed to get me in within the hour and patched the hole in my tire right away! Really appreciative of the quick service!

Amazing and friendly staff! These guys went above and beyond to get me back on the road far away from home. Youre in great hands here!

MARC. IS THE BEST ! ITS WHY I GO THERE AND TELL MY FRIEND S ABOUT HIS GOOD SERVICE

Fast service, friendly workers, and nice clean bathrooms.

As usual, the guys at Americas Tire were great when I went there today to get a new set of tires. Hugo, Jarod and all the employees were polite, thorough and quick. I was in and out in about 30 minutes or less.

On January 13, 2021 I went to Americas tire at this location. Had 2 tires changed for my Mercedes Benz and left the store. Next day I noticed one of my tires missing 1 and one other one is damaged. I had already traveled about 50 miles. That means my tire was not secure enough while I was driving my car. I went back to store and confronted them how unsafe their labors are working. They went and found the bolts and said we are sorry that bolts were damaged while removing it. The bolt were damaged and not installed and they failed to inform me. I personally went to Mercedes dealer bought 2 bolts and had them install on the car. Now I am safe to drive it. They reimbursed me for bolts, but it cost me 4 hours extra of my time and frustration I went through. I do not think the labor and management in that store are responsible people and I will never go back to AmericaAmericastireTire . again.

Good service.

Super quick and great service here! Joey helped me out with some new wheels and tires for my Ford Ranger. He was clear on everything I should expect and I was left with no weird surprises. Highly recommend coming here for your wheel and tires needs!

Absolutely AWESOME! Maybe had to wait, 15 minutes. Awesome staff!