Stress-Free Auto Care in Menlo Park

Easy from start to finish...they asked pertinent questions, and were very patient. I like the note from after the inspection as it lets you know the level of importance of what needs to be done, and show photographs of the parts of the car. They have constant delivery of parts, so you're out of there within a reasonable amount of time. They're not pushy, and seemed to do a fine job. Going back next time!

Took my 2020 Prius that had a traffic cone hit the undercarriage and messed up sensors. Darren and team at Menlo Park were extremely professional, communicate with clear time timelines and was back on the road within hours. Truly amazing and very affordable as well. Contrast that to Toyota dealership that couldn’t schedule my service until several days out. Highly recommend these guys

Wanted an oil change and tire rotation. Easy to make an appointment, friendly and courteous service, got it done in less than 90 minutes. I walked to a nearby cafe and worked and got a text when it was done. Great value too- used a coupon that I got via text and got a free inspection to boot. No aggressive selling of additional services though. Would use again!

I needed an oil change and was booked quickly and efficiently. I received a great discount offer. My car was also thoroughly checked for free and I was given a list of issues that needed addressing. Overall, I am very happy with the service! Thank you, Stress-Free Auto Care! Irena Palo Alto

Manager Stephanie at Stress-Free Menlo Park went way above the call of duty in sourcing hard-to-find parts for a 1989 Acura Integra. They were in the shop by the end of the day, and my car was ready to go by noon the next day. We sold the car THAT afternoon. Go see Stephanie and tell her Steve sent you!

Service quality is perfect. I changed my spark plug here, and they also provide precise inspection on my old car. But important point is that the price is 1.5-2.0 times expensive than the other repair shops. Make sense because of the location (Menlo Park), but be aware!

Attendants were polite and made me an appointment for only 30min after I called. They were very communicative. Turns out nothing was wrong with my car. The attendants gave me a 50% discount, this review would have been 5 stars if they had met me walk away for free. All together good experience and would recommend!

Despite noting on my service order in advance that 2 of my tires had air leaks, they were not inspected for this. Upon receiving the inspection report, I was hoping to have additional work done on my car that day. I called 2 times, left messages, and it wasn't until 3 hrs later that I received a callback, which at that time it was too late to perform any additional services as the shop was closing soon. Unlike the inspection report via email, the report received via text did not break down the health report status of my vehicle (ie Requires Urgent Attention, Requires Future Attention, etc). I really wish they did this. Otherwise, it's very easy to schedule appointments, pricing is fair and transparent. And Stephanie is amazing and provides excellent customer service!