Central Avenue Service Center in McKinleyville

My car needed a water pump and a few other parts replaced/fixed. My car is running great. I liked the updates I received on my phone, along with the estimates, which I was able to reply to. My car was finished in a timely manner. The front desk Receptionist was very nice and professional, service with a smile, thanks to YOU. And, THANK YOU, to the mechanics that worked on my car. I will definitely be referring you to my friends and family. Great customer service. 😊 DB

Fantastic service and very friendly! Second work on my 2005 Sienna and now it feels new!!

Great service! They fixed a longstanding issue with my car that I thought wasn’t fixable, and did so at a fair price. They kept me updated throughout the repair service and got the work done very quickly when the parts came in

Central Avenue Service is awesome. Honest,timely,great service and fair pricing.

I brought these guys my car when it overheated, and they immediately replaced a water pump and radiator that were only a year old. $800 later they replaced a hose clamp that had gone missing (and was clearly the problem), and charged me another $30. To make it worse, they told me to remember to put coolant in my car like I'm some kind of moron.

This place came highly recommend by a friend, so I was excited to take my van there. I paid $150 diagnostic fee and they were unable to diagnose my problem. They recommend that I replace a part that I have already replaced and gave me a quote for the work. This quote for future work included another diagnostic fee of $145 and a $127 fee to install the part and $245 for the part for a total of $541.... This part only takes 5 minutes to replace... I know this because I have already replaced it myself. Thank god I have some knowledge about vehicles and this place only scammed me for $150. For this price I received no new information on my problem, only advice to throw more parts at it and hope one of them fixes my problem.... It was a complete waste of my time and money. Needless to say I will not ever go back and don't recommend that anybody else go there.

Proceed with caution our car was damaged from someone trying to get our gas and they refused to help pay for the damages and tried to put blame on us every chance they got.Since the owner responded my partner gave you all the reasons we know it happened while parked at your shop and at the end of everything you just said I won’t pay for it. We tried to talk with you and you were rude. It came in with it and left without it.

10 star service always .A mechanic short,was promised about a week. Gotvverchile back in 3 days..plus every thing checked out. So nice to leavevthis shop and no worries. Thank you so much.God bless your shop and all that work there...