212 N Gateway Dr, Madera, CA 93637, United States
Welcome to Oilstop Oil Change “We will serve people with excellence, humbly, with a servant’s heart.” Hospitality. Competence. Smiles. It all comes together at Oilstop. Each of our locations provide excellent service, at a great value. Use our website to find out more about our company, including our locations, specials, 33-point service + oil change and more.
Service is good, no complaints there. But man, there was a time when oil changes did not take 1-2 hours. Overtime speed efficiency has gone down the drain. Still get a free car wash so that’s cool. Overall, if you are not on a time crunch come spend the time. Otherwise maybe not.
Great professional staff. I appreciated that techs were providing with information step by step as they worked on my vehicle.
The staff were wonderful. They answered all my questions and explained every thing they did. Very good customer service! And a FREE car wash!!
EXCELLENT customer service, everything was explained in plain detail & as always a free drink water or soda, I’ve been coming back for years now & I always tell others about Oil Stop & after they go & see for themselves they agree with me. I love the free car wash within 30 days after your oil change also.. I LOVE 💕 this place..
I had a very disappointing experience at Oil Stop, and I feel compelled to share my concerns about their honesty and transparency. On my last visit, I had my transmission fluid changed with them, paying somewhere between $250–$300 for the service. However, when I returned for my next visit—less than six months later—they showed me my transmission fluid and claimed it was black with specks in it, insisting that it needed to be changed again. This immediately raised red flags. When I questioned them about the recommended service interval, they first said every 15,000 miles, which is not true. Then, when I challenged that statement, they changed their answer to 30,000 miles, which I also believe is incorrect for my vehicle. The biggest issue for me was their explanation for why my transmission fluid was already dirty. They admitted that they did not flush the system, only drained and refilled it. If that’s the case, then why charge me so much for a service that wasn’t fully done? A proper transmission service should remove the old, contaminated fluid, not just mix fresh fluid with whatever was left behind. I left feeling like I couldn't trust them. It seemed like they were either being dishonest or misleading about what they actually did and what was necessary for my car. Overall, it was a bad experience, and I would not feel comfortable going back or recommending them to others. If you’re considering getting a service here, I’d advise asking very specific questions about what they actually do for the price they charge—and maybe even looking for a more reputable shop.
Had a great experience. I didn’t feel pressured to get anything extra and the workers were lovely. 10 out of 10 will recommend and return.
EXTREMELY ATTENTIVE. DO NOT COME HERE- if you don’t care to be informed of each detail and process occurring while your auto is being serviced. Don’t care to know about your auto’s oil level, the huge-no surprise pricing poster, be told of the types oil and air filters, recommendations of additives, have your tire pressure updated, be given a heads up about possible future transmission leakage they noticed, be shown your worn oil plug and have then have it addressed on the spot, deal with nice and well informed pros that tell you upfront they’re not paid on commission, or be bothered with offers of free, cold, brand sodas, hot coffee, or hot chocolate while you wait in your car…or be offered a free car wash after they’re done…then don’t come here. It will ruin your day. Came here first back in 2003 and I’m still a fan of their service and business plan.
Great People, Knowledgeable Technicians, Clear Explanations & NO PRESSURED SALES TACTICS!! Friendly, Respectful & Honest Service. Affordable, Reliable & Very Hospitable, upon your arrival you’re welcomed in & immediately greeted by one of their & YOUR Team of Technician who will assist with your REQUESTED, PRE-QUOTED TOTAL, & any RECOMMENDATIONS that they may notice and/or MANUFACTURERS suggested services/maintenance for your specific vehicle. In addition to ALL OF THE ABOVE 👆 you will be offered an ice cold beverage and a small THANK YOU FOR YOUR PATRONAGE… at the bottom of your service record & receipt you’ll find a FREE COMPLIMENTARY CAR WASH!! Of course it’s just for the outside of the vehicle. But there are times when the complimentary car wash will INCLUDE the inside as well IF you visit the car wash location on a specific day of the week. Happy Travels Everyone (Please Note that this particular review & this specific his OIL STOP®️ are located in the 93637 zip code area)
Great, fast service and inexpensive...
Personnel very attentive and knowledgeable
Very professional and will help you understand whats going on if you have any questions.
Its always a pleasure taking my vehicle to the oilstop. The employees are very kind and super helpful.
The Manager when I was there was outstanding and his team did a great job
The service was excellent, very professional
Had a great service the wait was only 30 min I recommend this place
The guys are so wonderful and professional. No pressure on buying products.
Great customer service
Great friendly and very knowledgeable men
Did no pressure in the up sale process. Fast and efficient and great customer service from all employees. I will definitely go back!
Great service
They were very polite and knowledgeable..quick service and even offered me a free beverage..and said due to an oil leak they found, I could come back anytime to refill my oil..free of charge!! Thanks guys!
Patrick and his team were very professional
Great service, friendly staff.
Both of the young men that waited on my we kind and courteous. They were very much informative when it came to what I need to do to keep my car running safe. I would definitely recommend Oil Stop to anybody
Great service You re very courteous, explain everything they re doing and they make recommendations on things I should do to my truck, which I always take their advice. Great group that you have there in Madera
Very courteous, professional, all who I talked to.
Very helpful staff went out their way to help me so much
Well I like that the weight wasnt very long and the service was good and Ive always been satisfied with the work they were done so I recommend it for anyone that doesnt like to get him to the car and change the oil
As always, you guys are the best. Knoligble, friendly, professional, an in these hard times,reasonable. Thanks again.
I have been using oilstop for years always do a good job and the people are awesome
Excellent work guys!!! Very professional!! Again thank you!!!
Super experience great customer service Great timing and understanding of my needs
Good service, nice and polite guys working there..and do there job correctly
Professional, Quick, and easy.
Quick and easy, definitely recommend. They are there to help you.
It shouldnt take an hour to do an oil change, especially when you see people walking standing around having conversations.
We never go any where else to get our oil change. We recommend them to EVERYONE. My daughter found an Oil Stop near her home in Irvine Ca. Their computer holds all of my oil change information which was very useful when I had engine issues and the dealer was not going to honor the warranty stating that I failed to keep up with oil change maintenance. BAM! I walked in with my Oil Stop report to show we are faithful on our oil changes and our oil change report proved that . Their customer service is stellar.
Excellent service but very expensive.
Always a pleasure at the Buggy Shower. Back in the day it was a pack Young Men shining up the finest cars in town. Its a pleasure to see young Men and Woman putting work to keep Madera Shining and Smiling!
Very good service
Very fast plus a free car wash
I love this place! I always feel comfortable and confident that my vehicle will be serviced correctly
They are always so nice and honest. We enjoy going there.
Ive been going to oilstop for over 20 years and have never had any problems. Their service is excellent and i would highly recommend their services!
Great customer service there was a long line and they did their best to get us moved around and taken care of as soon as possible. Always very personable.
Excellent staff
Always a good experience, the guys at Madera are very friendly and professional
Very friendly. Quick and hard working. Great process. See you next time
Very good service, very friendly
Positive: No appointment needed. Friendly Negative: Slow. Not cheap. Offered too many recommended expensive services I didnt need.
Thank you, good attention from the staff, good service, greetings, good day
Great service. I will go here over the Madera Chevrolet dealership any day!
Awesome customer service. Professional service with vehicle oil change and more. My vehicle runs like a champion and I highly recommend Oil Stop.
Personal well trained and professional services
Excellent work I I m so happy on how fast they get you out of there specially because it s pretty hot still in madera but over all the service is amazing
They were professional courteous and they appeared to be enjoying their job.
The team at Madera Oil Stop is exceptional courteous, polite, and professional. They go above and beyond by offering customers a drink and an exterior car wash at the shop next door. The service here far exceeded the disappointing experience I had at the Madera Chevy/Toyota dealership.
Great service. Very professional.
Professional and courteous. Knowable and efficient.
Good job guys I always like your service
Patrick was super friendly, helpful and informative. Thank you guys!
Great job great people good workers excellent team
Always fast and friendly. Alway offer me a drink. And the fact that I can stay in my vehicle while it s being maintenance is a big plus for this momma of 6. We sit back and enjoy our snacks while we wait comfortably
Very good costumers service
Great service detailed complete check on services .Better than a lot of oil change places highly recommend going there to service your car
THE BEST!!!
Great service done humbly- 5 stars
Always super friendly and very professional. They always offer extra services, but they never pressure you to purchase... I really appreciate that! Sometimes I have the funds and sometimes I dont
Good service, will return when I need another change.
Up selling up the ass.. They push to much products on you. I just want a oil change.
Guys are very attentive and explain everything to me, I don t know much about cars but they helped a lot.
Great service as always!
Friendly and quick service
Good service.
Excellent service and very professional employees.
Got the job done professionally
The staff is trained to do their job. I am very happy every time I stop by to have my cars serviced. I always tell all my family and friends that this place is the best. Thanks You
Amazing experience, and great service!
They were friendly, great attitude, great service and I recommend going here
Five stars says it all. Thanks again friends you out did yourselves!!
Great customer service
These techs are awesome. Great service.
Great service and hands on also good communication from employee to customer
Never again! Go anywhere else. Poor customer service. A 45 minute oil change turned into a 2.5 hour mess.
Great service and very knowledgeable staff. They do offer their services but don t pressure you to buy anything.
I will not get my oil changed anywhere else but here at Oil Stop due to the customer service is fabulous Angel is a wonderful worker and an awesome person gets on the job quick and gets things done as well as the other guys just love them all
Everyone at the shop was in good spirts and motivated. Every time I visit this location the entire staff is on point. From the time I drive in and drive out. Thanks for the service. Always !!!
Jafet, Angel, Jared and Daniel- All assisted me in my service today , not including anyone behind the scenes. Jafet was the main one working on my service today and whoever else was doing the actual oil change. Came last in July for the first time. Amazing service, offered me a drink, and got a complimentary car wash. Got a Pepsi this time around, lol. Going to the gym after but couldnt say no to a cold soda. The guys here are super interactive, showed me my oil level before starting services. Introduced themselves. Checked my tire pressure ( which I know is standard with service for the places Ive been to.) I went to a Valvoline in Fresno but they forgot to check my tire pressure and I had to remind them.... Anyway, this is now my preferred spot for mine and my brothers car. It feels more comfortable here and I beleive the prices were lower compared to the Valvoline next to Walmart in Madera. That is now my second option for oil changes. They even showed me a sample of my transmission fluid of how mine currently is and how it would look if it was changed out. Same with the coolant. They did end up topping off my both either way. Both services were about $110-$130 extra. Didnt end up doing them because I figured my dad could do them to save a bit. They replaced my drain plug and gasket for no charge. They let me know I had an engine oil leak and something else. They will have it written on the receipt notes for me. My car needed a car wash badd.... so they cleaned my windows for me lol. I am hoping to make it on time for the free car wash. Overall great spot for services! Highly reccomend. Jafet was the main one working on my car, showed me samples, finished putting air in my tires, cleaned my front window. Jared gave offered me a soda, put air in some of my tires and washed my back window. Daniel took over the rest of the service for Jafet, showed my my engine filter, offered me a filter for cabin filter, let me know I had two leaks. Angel did my service last time, did a great job. Great work to all, I love when I come across AMAZING customer service. Total for Kia optima 2013 around $65 with taxes.
Good service
I always have good service here... for this visit though, they took too long just to acknowledge me and park me at a garage entrance so I decided to pick one myself unsure if that was the next in line or not. It took them almost 1 1/2 for them to finish my vehicle considering that theyre was only one vehicle in front of me.
Nothing but good things to say. They even took care of changing my transmission fluid. The kids that work there are really nice.
They were really fast and really good I always go here I know that I can get the work done right and they explain everything to me if theres something else that I need to be worked on my car. I will highly recommend them to anybody.
Always helpful and hospitable with offering drinks multiple times. Very knowledgeable and they didn t push hard at all with there treatments that they sell. Thanks Oilstop for another amazing and quick experience.
All employees were professional and very helpful. Most oil change places are pushy and robotic, not the team at OilStop! I am definitely taking all my business to OilStop Madera
I got my oil changed! They are Friendly and check for everything leaks, bad belts and my serpentine belt was bad they let me know which saved me from having a car break down which could have cost me money because I m a food delivery person! Thank You Team! See you for my next Oil Change!!!!
Always kind and ready to help! I love that they offer you a drink and explain everything. And who can resist the free car wash!
Good service, very fast n thorough
Well first to start off with is I m always greeted with a hello An a smile an very profession from all the employees an when I get my car washed it always dried well no water spots that s one place I will keep coming just like to be greeted well the way businesses should greet all customers so I give you all 10 gold Thank you
very friendly upon arrival . Miguel explained the steps they take during the oil change and everything else that gets looked at . They also involved me by showing my the fluid levels etc. kindly added a $20 coupon to my final cost . Nice crew very attentitive thruout and thorough in my service . I would recommend Oilstop. Drinks offered upon arriving
Great service. Wasnt happy they didnt put synthetic in last oil change but they rectified it.
Fast, pay attention to detail, courteous, careful. Excellent service.
I love it when I get quick friendly service. The employees offer a drink while youre waiting and sitting in the car and offer any other services needed. And I get a free car wash. I cant ask for anything more.
always great
Workers were very attentive, courteous and professional as always.
Great service and very friendly and courteous staff. Where else can you get a soft drink while waiting in car and getting an oil change.
Always a awesome experience
Oil Stop is the ONLY shop that I will use. Been to others and they over filled my oil. Another forgot to replace my oil cap. Very unprofessional! Oil Stop checks, re-checks and makes sure EVERYTHING is correct. They welcome you with water or soda so your wait will be as comfortable as possible. Then to place the cherry on top, they give you a free car wash!
I appreciate the coupon they gave me so I can have $15 off my oil change service. I also appreciate their great attention to details, wiping and cleaning my windshield plus a free carwash with my oil change. They all do a great job. This is my go to place for maintenance needs for my car. Plus it s a drive through. Overall, I m a happy costumer!
The staff is always great. Highly recommend family members to go an get there oil change here.
Very professional
The guys here are very professional. They make sure to ask if anything is needed. Go over everything with you. They don t really try to upsell, but do most of the time that is their job! I will continue to bring my car back for oil changes?
The staff was very friendly, they checked everything in the car and answered every question that I asked. I recommend it 100%.
Good service
First time there. They are so helpful
The service was excellent as usual. I love this place!
I always have a great experience here. My Service Coordinator Sergio does an amazing job at explaining everything to me. Definitely recommend this place.
Great service and done in a timely manner.
They are fast and friendly, just a great experience all in all.
Reliable professional respectful service why I don t go anywhere else
Great place to get your oil change. Very quick and friendly technician.
Excellent service, very friendly
Everyone were so nice. As always I was offered something to drink and I had my dog with me and he even got a dog treat! I also liked that when they offered additions for my oil change they were sure to tell me its optional and was not pressured to buy it. Thank you Oil Stop for your great service!
Very polite they give u a beverage while u wait and a car wash yayy
I have been a customer of Oil stop for over eight years and ive always gotten good service. The oil change that I had done Saturday was good fast good service and I was made to feel comfortable while I waited with a cold drink. I received a free one time car wash. More for my money plus 30% off promotion.
Miguel and the rest of the team did an awesome job...thanks for all ur great work...
Miguel was very professional and quick! Love coming here for all my maintenance needs
Asam
good service
Great service, but they charged me $100 to change my fuel filter. Took them 5 minutes
Excellent service.
A bit of a wait. Service was excellent. Techs were extremely professional, thorough, and pleasant. No pushing of unwanted services or products. A variety of thoughtful refreshments were offered free of charge while waiting, and during service. Pricing was competitive, and felt pleased with bill. Also comes with a complimentary car wash voucher good for thirty days. Total bill, (plus new air filter installed) was $70 cheaper than a previous quote from another high-pressure quick-lube merchant. No complaints whatsoever. HOWEVER. ..weeks later...had to remove oil filter adapter housing to replace leaking oil seals and discovered that Oil Stop had over-tightened oil filter making it impossible to remove with the filter wrenches available. They need only be tightened 1/2 to 3/4 turn!
Excellent service
Everytime I come here I feel like a vip. Beverage, updates and friendly professional service. Tbh I love drive thru services and this is genious!
Always stellar service!!!
Very professional crew and fair prices. Will come here for my next service.
Excellent service
Just go to a shop went here and the service was not at all good waited for an hour just to have them put some stuff in my engine and tell me they couldn t change my oil and to go to a shop like what about the stuff you put in the engine bro had to rent a car to go on holiday and get back and fix my own car which by the way nothing was wrong with it all that money spent for no reason
Great service!
I Love this place, and it doesnt take them long to change your oil or transmission fluid. They even replace all your filters. After they are done you get a free car wash. If you upgrade your wash to cleaning out the inside of your car you can go inside the mini Mart and they give you free air fresheners. I also love how upbeat and nicer they are. Nothing but good things to say.
Good CUSTOMER SERVICE ..
The workers are very attentive to customers and check your car well, I give them a
I m not someone who can easily trust someone to work on my car besides myself. I done an oil change here and I just did a transmission and deferential oil change. Always greeted and topped up with refreshments. Always in and out. Thanks
Good service
I ve been coming to OilStop for about the last year consistently and never have I ever been disappointed in service here. First of all, they are all so kind and treat you with nothing but respect. Just as important, their complimentary coffee is super strong and very tasty. They give you as much as you d like which is lovely bc I am without a doubt a coffee addict. And to counteract their efforts to fill your bladder, they also have a very clean bathroom for when all that coffee settles. If you are unsure of where to go to get your oil changed in Madera, do not go anywhere else but here. You won t regret it! (Oh also you get a free car wash with every oil change and their car wash is also one of the best in town!) Thank you OilStop crew!
The boys at oil stop take good care of my car.Their prices are the lowest around.Keep up the good work.
Service is good, and the workers are friendly. Although everything here is somewhat costly, and the lines can take quite some time.
I love the service at oil stop because the gentleman offer you some thing to drink to make you feel comfortable while they service oil change they check everything about my vehicle and with curtisy they tell you what could be done to your vehicle so all I can say is I have always taken my car to oil stop for many years and I would recommend for many others to have there car service there. And I get a free car wash thank you oil for the wonderful service you did to my car
Every time I go in for an oil change it s always 5 stars! Excellent service from the team there I don t go anywhere else
Always trustworthy and knowledgeable. My car had been overheating off and on for a minute, the guys at Oil Stop let me know to get it checked out by a mechanic and told me specifically what it may be. Nice to have an idea of what the issues may be! Love that the oil changes are always quickly done as well!
Very polite, efficient, through and the employees constantly make sure youre attended. However, they seem to be short handed.
The best oil stop around
Excellent service and great staff
I TRUST OIL STOP WITH ALL MY VEHICLES THE EXPERIENCE IS ALWAYS GOOD NO ISSUES THE STAFF IS ALWAYS IN ONE ACCORD DOING THERE BEST TO SATISFY THE CUSTOMERS GOOD JOB GUYS YOUR AWESOME
staff is extremely nice and very helpful ! they are quick too:)
Always a great experience and professional work. Been going there for approximately 15 years with all my peesonal and company vehicles. The guys know me when I roll in and always have a super positive attitudes and very knowledgeable. Couldnt recommend them highly enough.
Location that I go to all the time respectful and fast and do their job well
Great customer service. Thank you!!
Very friendly and explain well the procedures to be carried out, as well as the recommendations.
Fast service great customer service! Highly recommend
Experience was terrible will never return
Great and informative service!