SpeeDee Oil Change & Auto Service in Los Gatos

I will take my business somewhere else , tried to up charge on air filters , transmission fluid and said my oil pan needs to be replaced . Oil plug was stripped . Well, speedee oil change was the last people that changed my oil before , so they would have stripped it then .

Horrible! stay clear of this place! I took my truck in to get an oil change. When I was there, I was the only vehicle. I pulled up into a customer of mine‘s driveway for about five minutes. When I came out, I noticed a 2 1/2 x 10“ puddle of oil on their driveway. when I opened the hood to see what was going on, there was oil everywhere! On top of my radiator on top of the battery down the side of the frame and all over the belly pan. You could also see where they set the oil cap on top of the engine with a round oil ring. it looks like they might’ve Sprayed water on it to wash it out. They definitely did not wipe anything with a rag. Who would leave a mess like that? To top it off, I tipped them without knowing what the heck they did. I wouldn’t let these guys work on my son‘s tricycle!

I removed my initial review. The management was kind enough to contact me to get an update.

I declined service due to their high price Another tech came out asked me to lift the hood so he could examine the engine He then told me there would be an additional charge for a special oil filter for my engine I found a scratch in the clear coat of paint where he had placed his hands I went somewhere else and saved a hundred bucks

Happy to give this local business 5 stars. I took my old Suburu Legacy there a few days ago (first time) and the service was fast and friendly. A much better experience than I ever received from my DGDG dealer, that's for sure.

We've been using this location for years for oil changes but recently chose to bring our 2006 Honda Pilot here (instead of the Honda dealer) for an oil change, cabin filter replacement, air conditioning recharging, and some fluid replacements. The work was done very quickly; I'm sure it would have been at the dealer all day. The cost was substantially less than the dealer would have charged. Just SO much more convenient, quicker service, and better prices. Very pleased with this location. Staff was super friendly, too.

Stay away from this place! We don't even want to give 1 star, it's that bad. Used to be a nice place, nice people, nice service, NOT ANYMORE! After 15 years we used the service, in the last year we were treated terrible and offended every time, were lied to, pushed to do more expensive oil, they said every time: there is no oil in stock that we needed, and that's the oil change place! We want a simple oil change and every time they don't have the oil in stock?They verbally gave us a price that we will pay, and at the end, at the register the cost was $70 more, and we were totally bullied and attitude of the manager was awful and ugly. No politeness, no caring, lying in your face and raising voice. Have you noticed? They never put a price on the invoice when you leave your car for oil service. And then they charge you what they want. We will never come back, but if you go there, make sure to see the FINAL COST for the service you will get, NOT THE ESTIMATE, BUT FINAL COST. Every oil change place knows exactly how much the cost is for your car. So...good luck.

I would’ve given a higher rating but this is now the second time this has happened with one of my vehicles and I just don’t like being lied to. The first time this happened was on a 2008 Dodge ram that I owned a few years ago. I specifically requested mobile one oil and Mopar oil filter for my truck. They said no problem and I trusted their word. I then took my truck in for service at a Dodge dealership and it was almost due for another oil change so I had them put the truck on a lift and lo and behold there was a generic brand oil filter, I was not pleased. Fast forward to my newer truck a 2014 Dodge ram in which I also specifically ask for Mopar oil filters. Speedy was the last one to touch my truck back in December when I had the oil change done. It was due for another oil change this week so I decided to do it myself as most of the shops in my area were booked for another two weeks. I get underneath my truck to pull the oil filter out and I see this? Mighty oil filter? Never even heard of it. Again I specifically asked for Mopar. If you don’t have it then at least have the decency to let me know you’re installing something completely different and not charging me premium cost for a generic oil filter. Now I have to question whether or not they actually installed mobile 1 synthetic oil in my truck to begin with. Sorry but never going here again. You blew it.