North Breeze HVAC & Refrigeration in Los Gatos

103 Fairview Plaza A, Los Gatos, CA 95030, United States

★★★★★
(65 reviews)
Specialties: HVAC contractor Air conditioning contractor Air conditioning repair service Furnace repair service Refrigerator repair service

About

Our company provides high-quality service for the repair refrigeration and HVAC systems in the Bay area and surrounding areas. We are proud to offer reliable and efficient solutions to our customers, ensuring their satisfaction and peace of mind. Our team consists of certified and licensed technicians who are highly qualified and trained to repair any commercial and household equipment of any brand and model. Our technicians have the expertise to repair heaters, air conditioners, refrigerators, freezers, walk-in coolers, walk-in freezers, RV air conditioners, wine coolers, ice machines.

Website
northbreeze.us
Address
103 Fairview Plaza A, Los Gatos, CA 95030, United States
Plus Code
62F6+RM Los Gatos, California, USA
Time Zone
America/Los_Angeles

Business Hours

Sunday
10 am–12 pm
Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
10 am–3 pm

Services

Service options
Online estimates
Offerings
Repair services

Reviews

4.9
★★★★★
65 reviews

Most Mentioned

fridge (14) price (10) dryer (9) communication (5) diagnosis (5) fair (4) shoes (2) project (2) the future (2) leaking (2)
5 stars
61
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0
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1 stars
1
★★★★★
February 4, 2025

Kevin showed up on time, gave an initial diagnosis, contacted the manufacturer of the fridge I had Kevin working on in order to inquire about causes and warranty replacement options and relayed to me steps to check first. Turns out the easy to do fix they recommended worked and Kevin wound up saving me potentially thousands. Highly recommended and next time something else goes wrong in the house I know who I am calling.

★★★★★
November 18, 2024

Kevin did a great job for me. He showed up early, figured out the problem with my heater quickly, fixed it, and then explained things I could do next time to forestall a service call. Would definitely use him again.

★★★★★
October 25, 2024

The North breeze guys were fantastic! I was nervous because we were having a problem with our high-end Viking refrigerator. I was afraid I would get the runaround. It was the complete opposite. From taking my call on the first attempt, to offering a technician to come out that day or the day after. The technician arrived exactly on time, jumped, right into action, diagnosing the refrigerator, and was extremely transparent, and showing me the problem that he found and how he intended to fix it. He was in and out in exactly an hour, and the fee was extremely fair and reasonable. Highly recommend these guys and plan to use them every time in the future.

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★★★★★
October 24, 2024

North Breeze Appliance repaired my dryer very quickly. They were very professional, prompt, texted me throughout the process, and quoted me a fair price. I would definitely use them again. Alice

★★★★★
August 23, 2024

Kevin arrived promptly and brought with him an array of repair and diagnostic equipment, including multiple sensors, and even an infrared / thermal camera ... He performed the repairs, ran multiple tests, measured and verified multiple mechanical, electrical, thermal things for my refrigerator. BEYOND impressed with the attention to detail, commitment to doing the job at a very high level of quality. HIGHLY recommend North Breeze & Kevin.

★★★★★
August 19, 2024

Kevin and North Breeze are terrific! Our very old built-in refrigerator stopped cooling and replacing it would be a major project. Kevin was able to diagnosis, order parts, return to repair it, and had it working in total 3 days. He was efficient, professional, explained everything, and even cleaned up well. We are very pleased to recommend him. One of the best people we've ever had to work in our home.

★★★★★
February 28, 2024

Fridge was leaking water so we hired Kevin to help us with this issue. He was able to diagnose the problem, order the necessary parts and install them for us all in a timely manner. Great experience overall, would recommend!

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★★★★★
August 12, 2023

I have used North Breeze Appliance in the past to repair a dryer, this time our AC unit needed service. Kevin came very quickly, explain what the issue is, and completed the repair in a very professional way! Highly recommend this company! Just use their services for another repair, very please with Kevin work!

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★★★★★
February 24, 2025

Easy communication. Quick reply. Professional. Reasonable price. Highly recommended.

★★★★★
December 24, 2024

Knowledgeable & great service for our commercial washer & dryer equipments.

★★★★★
November 24, 2024

This my fifth or sixth time using NorthBreeze. I had a broken clothes dryer control knob. Took it off and showed me how to order and install replacement. Fast, simple. I like this company and Kevin a lot.

★★★★★
July 24, 2024

Contacted North Breeze on a Tuesday for a dryer that would not heat. Kevin arrived first thing Wednesday morning. He very quickly and accurately diagnosed the problem. My dryer is old so he didnt have the part on his truck to repair it. He ordered the part and arrived by noon the next day to repair the dryer. I now have a working dryer thanks to North Breeze s professional and efficient service. Hopefully nothing else breaks but if it does, I would feel confident using North Breeze again!! Thank you Kevin!

★★★★★
July 24, 2024

My air conditioner broke down during a major heatwave, and it was a serious problem. Kevin promptly came in, determined the issue, and fixed it in no time. His professionalism, expertise, and quick response were impressive. I highly recommend their service for anyone in need of air conditioning repairs!

★★★★★
June 24, 2024

Kevin did a wonderful job. He was thorough and professional. Well recommend North Breeze to anyone who needs HVAC work.

★★★★★
June 24, 2024

Prompt, clear, honest. The work was done well.

★★★★★
May 24, 2024

Our electric dryer stopped heating up suddenly. After checking in with a few places, I was able to get time scheduled very quickly. The technician came right on time. Figured out what the problem was and able to repair the dryer in about an hour. The technician was super professional and even vacuumed the area and very nicely while he was working. Very happy with the prompt service!!

★★★★
May 24, 2024

operator was helpful, the technician was knowledgable, and the job was done and done well, but in a rather strnge way. I dont know if he was just super busy that day, but I never actually met my technician in person and was not able to ask questions on site. It was like doing business with hyper introverts or something. Still, job done, and done well, so no real complaints.

★★★★★
April 24, 2024

Super professional, quick, capable, prompt. Would recommend 100%

★★★★★
April 24, 2024

Kevin was super fast - I called at 8:30AM and he arrived at 11:00AM. He was also quite knowledgeable, he understood the problem right away, ordered the parts, and returned to fix the problem within just a few days. All for a fair price. Kevin is my new go-to-guy for appliance and HVAC repair.

★★★★★
Verified Reviewer
March 24, 2024

Great job Kevin. I highly recommend! Very quick and highly knowledgeable!

★★★★★
Verified Reviewer
March 24, 2024

Happy with the repair. The technician was knowledgable and professional. Happy to recommend.

★★★★★
March 24, 2024

Kevin is a gem! My washer broke and he picked up a new one for me at Lowes and got it installed in my house in 24 hours. He worked late at night to make it happen. He is smart and reliable. Highly recommend!

★★★★★
March 24, 2024

Kevin is very friendly and professional, arrives on time and very responsive.

★★★★★
Verified Reviewer
March 24, 2024

Very fast response and professional service

★★★★★
March 24, 2024

I contacted North Breeze Appiance and informed them that I had a refrigerator that was making a stringe noise. They told me that Kevin, their repair person would be here between 4:00 PM and 6:00 PM. Kevin arrived at 4:07 PM. The refrigerator was NOT making any noise at the time. As I was telling Kevin about the noise, he startedd dismanting the refrigerator. He found the problem, fixed it and then vacummed the entire refrigerator. He was here less than an hour and the charge was $75, the cost of the service call. I have kept his telephone number and will call him and recommend him to friends who may need his services. This company is definitely a 6 star company.

★★★★★
March 24, 2024

Kevin does a great job. Hes repaired two of our appliances. He is responsive on time and professional.

★★★★★
March 24, 2024

Asked Kevin to diagnose a broken wine fridge and leaking main fridge. He diagnosed both, and fixed the main fridge with condensation drain line clean out. Wine fridge requires a part to be ordered. He was very professional and courteous, and diagnosed both fridges quickly. I would hire him again!

★★★★★
March 24, 2024

Kevin was fantastic! He quickly assessed the problem, had parts on hand and fixed my outdoor mini refrigerator. It s working great.

★★★★★
March 24, 2024

Kevin has helped us repair several of our appliances (dishwasher, refrigerator). Very professional, always on time, completes the work quickly and throughly. Highly recommend

★★★★★
March 24, 2024

Excellent. On time, fixed the issue in less than an hour.

★★★★★
March 24, 2024

The best home repair experience! They are very professional and courteous. Julia (project manager) and Kevin (Technical) both are extremely pleasant to deal with. Julia has been very responsive and on top of things. Kevin is very experienced and knows well about his work. Highly recommend them!

★★★★★
March 24, 2024

North Breeze (Julia & Kevin) are our To Go Team for appliance repair for all our rental properties. They are honest with their diagnosis, provide good advise when a repair will exceed the cost to replace an appliance and always on time to the appointments. We will definitely continue doing business with them. Thank you guys and continue with the good work! Miguel Portales Real Estate Broker / Property Manager

★★★★
Verified Reviewer
March 24, 2024

Kevin was at our house slightly before he said he would be. When does that ever happen?? There was a glitch with our dryer, so he had to come back a second time to fix it, but came back the same day. He is a friendly guy (and friendly to our dog) and a good repair man. I would give him 5 stars, but he did have to come back a second time. I would hire him again.

★★★★★
March 24, 2024

Professional, responsive, skilled and fair. Top grade customer experience!

★★★★★
March 24, 2024

Great service, they were responsive, prompt, and fixed our furnace quickly. 5 stars!

★★★★★
March 24, 2024

Easy to book, prompt courteous and honest service. Very fair and transparent prices. Fixed the problem. All in all, a great experience. A++

★★★★★
Verified Reviewer
March 24, 2024

Courteous, reasonable price, and did a great job quickly fixing our refrigerator. Covered shoes before entering the house, always a plus.

★★★★★
March 24, 2024

Excellent service!

★★★★★
March 24, 2024

I had a great experience with North Breeze Appliance and would highly recommend them. Our Subzero freezer stopped working. We had another company come do a repair a few months prior and the freezer broke again. Its now been a couple of months and the freezer is working great after Kevin made the repair. Kevin was very thorough and took the time to identify the problem and the repair (which was done a couple of days later after the part arrived). Since Ive had 2 different companies work on the freezer, I can compare the services and North Breeze was by far much better. Kevin and Julia were both kind, professional, knowledgeable, responsive, and punctual. And the price was much better too! I would definitely work with North Breeze again.

★★★★★
March 24, 2024

I am very happy with my experience with North Breeze! Our dryer stopped working and Kevin came to check it out, gave the diagnostic, ordered parts, and came back to fix it. He was very good, nice, and communicated very well. North Breeze over all was excellent with their communication, fixing the problem, and very professional. I highly recommend North Breeze!

★★★★★
March 24, 2024

I am very impressed with the service and responsiveness that I received. It s great to have someone that can come out assess the problem and resolve it so fast and with high-quality.

★★★★★
March 24, 2024

Just finished our second repair with North Breeze-first for a Sub-Zero refrigerator and today for a Bosch dishwasher. Great experience both times-quick responses, excellent communication, professional, and knowledgeable. Highly recommend!

★★★★★
March 24, 2024

Review is for Kevin. Kevin and North Breeze is everything I want in a vendor. The North Breeze team was quick in their responses and scheduling was easy. I reached out on a Thursday and they were at my door the next day. Kevin specifically was great. I received a text he was on the way and another when he arrived. He came in, was friendly, covered his shoes, and got straight to work. He had all the tools he needed, was clearly experienced (took apart the fridge as if it was his own), highlighted the issue, gave me advice on how to avoid it in the future, fixed the issue, and even cleaned the dust behind the fridge (did not have to do this). His price was very fair, Ive already saved the contact and will be using them moving forward.

★★★★★
March 24, 2024

Timely, knowledgeable, honest. Excellent service

Verified Reviewer
March 24, 2024

Kevin from North Breeze came out three times when our fridge stopped cooling because the top of the fridge had became completely blocked with ice. Every time he came out, the fridge was great for only a day, and then the problem came back. We got back in touch with him after he came out the third time. He responded by saying it was a normal functioning fridge, the temperature reading was fine when he checked it before leaving, and he blamed any persisting issues on it being old (2018 Whirlpool fridge). About 2 weeks after his last visit, our fridge became completely blocked up with ice AGAIN, and we threw away $200+ worth of groceries for the second time in 4 weeks. Edited to add: my landlord is the one who contacted Kevin from North Breeze to come out. That s why I am not personally listed in their system. This is a real review of my real experience with this company. As the review stated, you were directly contacted when the problem persisted and you blamed it on the fridge being old (it was 5 years old when you came to fix it). The problem was never fixed, our food kept spoiling after you assured us you fixed it, so my landlord replaced the fridge instead of dealing with anymore of a headache.

★★★★★
March 24, 2024

Scheduling was easy and fast. The technician was on time and was able to figure out the problem fast. Communication and invoicing is done professionally and via email and/or text. Happy with the service. Will call them back to service our equipment as needed

★★★★★
March 24, 2024

Always quality service with excellent communication. Appreciate that I can trust their recommendations and advice.I ve used them twice and wont consider anyone else.

★★★★★
March 24, 2024

Knowledgeable, professional, friendly.

★★★★★
March 24, 2024

Kevin always manages to resolve a bad issue quickly and smoothly. I appreciate his follow through and timely response.

★★★★★
March 24, 2024

Fabulous customer service, knowledgeable, and fair prices. I was able to get an appointment quickly to look at my dryer which was tumbling but not heating. Its a 14 year-old dryer, so I was a bit surprised and very pleased that Kevin was able to diagnose the problem and fix it during the first visit. I highly recommend North Breeze team

★★★★★
March 24, 2024

Prompt and excellent service, the refrigerator repair was done very efficiently and he cleaned up everything nicely after he was done with the job. I give a very high recommendation. Fair and honest pricing too!

★★★★★
March 24, 2024

Excellent experience! Same day booking, technician was early (!!) and all was fixed in about 15 minutes. Highly recommend North Breeze!