Summit Bicycles in Los Gatos

hi, can i ask the cost to change inner tube? my bike is trek verve 3+ the size is medium.

Rented an e bike for my wife. Darcy and Elliott were great and supplied the right bike for her. They even suggested some options for trails that would be fun for both of us. Great shop and people!

Falsely advertise items on sale on the website. No updates for over a week. On calling the store states the bike is damaged. Happened on 2 instances. Not a coincidence. After cancellation the bike is listed again on website as in stock. 👎👎👎

I dropped my MTB shock off for service and everyone was helpful and experienced. The communication was efficient and great. Ended up they couldn't service the shock in-house, but they called promptly and after discussing options, shipped the shock to Fox for service and I receive a text the day it came back to shop completed.

I came here three separate times to try on bikes before I finally bought a Trek Roscoe. The staff were all super helpful, especially Ethan, who fielded my numerous in-person and email questions over the course of several weeks until I finally made a decision. I never felt rushed and the staff helped me find the best bike for my riding style, for a great deal to boot. Afterwards, Ethan even helped recommend several great local trails! Great service, great bike selection, highly recommend.

I had emailed the shop earlier in the week, as I was looking for bike rental near trails as I didn't have a car. They responded with some good advice. The location in Los Gatos is perfect because you can leave the shop and basically get straight out towards Lexington Reservoir. Staff were super helpful and patient when I had some user error problems with the ebike (my first time riding one, and I was thankful for the recommendation with the amount of climbing). Had a good day riding, really glad I made the journey out there!

Chris, Colin and the team helped get me into a new bike even during the SIP and COVID-19. The team was great on the phone and getting a bike ordered, including answering technical and logistics questions. Then when the bike came in, they have a relatively easy process (a little que) for a one on one with a specialist, including setting up, fitting the bike and walking through some key details. Check out and I was riding all weekend. Thanks! Happy to have awesome local shops like this in the community with the customer service and expertise too!

All I can say is wow, fantastic shop if you want to start a cycling hobby or fix your current bike. A friend of mine had her bike messed up, thank to a company that assemble Amazon-sold bikes! The front wheel was totally misaligned and my poor friend didn’t know what is going on, other than being annoyed by riding the bike, she was about to hate cycling all together. I promised to help her fix the issue, I went to the shop, met Nik and he instantly identified the issue and told me he needs to order some parts and he will contact me. A few days passed by and no news, so I called and asked about the status of the fix, the shop informed me that the parts are still on the way. After two weeks the parts arrived and the shop text me as promised. I already sent the front wheel only, so I took the rest of the bike with me and met Nik and when he put it in, he realized other issues. I was almost certain I will pay more fixing the bike than the original price, I asked Nik if this is the case, he assured me it is not. He actually made a new working order, seems it was more than just the front wheel, and the next day the bike was ready. I will not tell you the price, but it was super inexpensive, here is what went into fixing that wheel. First, all the larts ordered by eBay, which we know is pain to deal with, they ordered axils, new brake pads, new ring for the break, new wire brake (the original Amazon-certified guy was totally idiot putting the bike together) and finally the stainless steel balls inside the front wheel. Let me tell you this, had I bought all this stuff myself I would have paid more than the total payment I did for the shop. Hats off to Nik and the team, I love the shop and I love the repair center.