300 Saratoga-Los Gatos Rd, Los Gatos, CA 95030, United States
Los Gatos Autocare stands as a premier auto repair destination in Los Gatos, boasting an impressive 4.7-star rating from 90 satisfied customers. Located at 300 Saratoga-Los Gatos Rd, this professional establishment opens daily at 8 am to serve the local community.
The facility offers comprehensive automotive services, specializing in oil changes and general mechanical repairs. What sets them apart is their commitment to accessibility, featuring wheelchair-accessible parking and entrance, ensuring all customers can access their services comfortably.
Customers consistently praise their quick response times and fair pricing structure. Their experienced team is known for honest communication and professional service delivery, with many reporting completion times under 45 minutes for standard services like tire installations and repairs.
The shop accommodates various payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions convenient for all clients. Their expertise extends to handling various vehicle types, from everyday SUVs to specialty vehicles like Porsches and Ram Promasters.
Highlights: Quick service turnaround, competitive pricing, experienced mechanics, and excellent customer service. Whether you need routine maintenance or unexpected repairs, Los Gatos Autocare delivers reliable, professional service with a focus on customer satisfaction.
Go to place in LG for my car repairs. Quick, fair pricing, honest team. Highly recommend.
Very responsive, good service. My SUV had a flat front tire and I was driving it on the spare. I bought the tire ( from TireRack.com) which needed to be remounted on a wheel and installed back, spare needed to deflated and stowed back. I called them to ask if they could work on when I get there and they said yes. All the work was done quickly and professionally. I was out of there in less than 45 minutes.
Flat tire, Monday morning. They helped me out right away despite a line. Thank you!
I brought my ram promaster for breakes pads and rotors replacement. I had a great service. The work was done professionally and timely. Very honest in communicating the price and reliable. A rare find. Highly recommended.
Phong is the best! I've been taking my porsche and 4 runner to him for years. His prices are reasonable and he's super smart and nice!
I was scammed here. Not only did they overcharge me for a simple job, but my smoke check did not pass in Santa Clara after the repair was done. I went to the smoke check shop and showed them the receipt for the job that was performed. They informed me that I was overcharged and could have done it for 1/3 of the price I paid. Additionally, they left many things open in my car and did not properly secure all the screws. Unfortunately, I only discovered this a few days later when I was showing my friend my engine and noticed that some screws were loose and missing. Please ensure that you thoroughly inspect every part of your car before leaving this place. This will be my last visit to this garage after many years of coming here.
Called about flat tire quoted $20 and 10 minutes. Brought tire in pointed out screw plugged it. Checked tire found additional hole fixed that and was on the road in less than 10 minutes for the original quote. Excellent work.
Quick and efficient guys! Brought the car here a few weeks ago because of a coolant leak. One of the guys took a look under the hood immediately after we drove onto the lot, identified the issue and gave a price estimate. The fix required ordering some parts but we were instructed to bring the car back the next morning and that’s that! The car was ready by afternoon. As some reviews have already mentioned, there is occasionally a bit of a language barrier with some of the employees, but the service is good regardless! Their work can seem a bit hectic but everyone’s always super helpful and nice to talk to. What you may lack in perfect communication, they make up for with excellent work.