Genuine Automotive Inc in Los Gatos
15367 Los Gatos Blvd, Los Gatos, CA 95032, United States
About
Genuine Automotive Inc stands out as a premier auto repair shop in Los Gatos, boasting an impressive 4.7-star rating. Located at 15367 Los Gatos Blvd, this trustworthy establishment offers comprehensive automotive services with a focus on quality and customer satisfaction.
Under the leadership of Mitchell (Mitch), the owner, the shop has earned a stellar reputation for honest, reliable service and fair pricing. Their specialties include brake services, oil changes, and various mechanical repairs, all performed by skilled technicians who prioritize transparency and quality workmanship.
The facility features wheelchair-accessible parking and entrance, making it convenient for all customers. They operate by appointment to ensure personalized attention to each vehicle, and accept credit card payments for added convenience.
Customer testimonials consistently highlight three key strengths: exceptional service quality, honest communication, and competitive pricing. Many clients praise Mitch's straightforward approach and genuine commitment to providing only necessary repairs.
The shop opens at 9 am and welcomes both new and returning customers, maintaining a long-standing tradition of being a trusted family-oriented automotive service provider in the Los Gatos community.
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Most Mentioned
Excellent service and fair pricing
Their service and customer service sucks. I recommend you to go somewhere else here in in LG. It’s not worth it for an oil change. There’s plenty of other places an avoid to be ripped off.
Fantastic service, it’s very rare that you find a mechanic who is honest and knows what they’re doing! Mitch is both of those 👍
I had my truck's brakes serviced here. The work was completed on time and did not have any problems afterwards. Mitchell, the owner responded timely and gave me a competitive quote on replacing the pads and rotors on the rear wheels. Mitchell also tells the truth on a number of other services and whether they are worth it. I fully trust his advice and work ethics.
I have never dealt with an auto repair shop that was more caring and honest than this one. Mitch is open and truly helpful and accomidating. They went above and beyond to fix my aging but dependable car,
Genuine has been my families go-to mechanic for as long as I’ve been driving. Mitchell never fails to deliver and keep it real with his customers. Highly recommend.
Mitch the is the most honest, hard working and thorough mechanic I've ever had the pleasure of working with. He takes care of our BMW and Range Rover and has saved us lots of money compared with other mechanics. Everyone should use Genuine Automotive and Mitch!
Mitchell is the absolute best mechanic I have ever used. We have used him for many years. I never even get a quote, if it needs fixing he will fix it, if not, he won't. He never over charges and does great work. We recommend everyone we know to him. You won't be sorry.
