12778 Washington Blvd, Los Angeles, CA 90066, United States
AutoZone Los Angeles #5372 in Los Angeles, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Los Angeles, CA or call us at (310) 305-3880.
Rommel, Francisco, Ross, and all the team that work at this store are super helpful, I highly recommend this location.
I have been going there for a long time and they always have what I need or can get it ASAP but some of the staff needs better training or just doesn't try hard enough. I went to do a return for an online purchase and the guy looked lost and didn't seem to know how to do it or kept inputting wrong info. Asked me to wait for the manager who was totally overwhelmed with helping so many people. After standing there waiting for at least 20 minutes another guy clocked in and was able to do my return in 5 minutes. It has always been a great store but really busy. For the most part every one knows what they are doing but one person can make for a terrible experience.
Finding the right parts can often feel like searching for a specific grain of sand on a vast beach. The sheer volume of choices can be overwhelming, and it's easy to feel lost and discouraged, especially since most retailers don’t necessarily have the ability to staff their locations with knowledgeable, trained staff. Gone are the days of the expert in a department like those you use to go find at Spoet Chalet.. However, this store has managed to curate both an amazing staff and a selection that is both extensive and thoughtfully organized. I was searching for a very particular fuse and other parts, one that I had been unable to find at other retailers. It felt like I was on a quest, a journey to find a hidden treasure. But upon entering this store, I was immediately struck by the clarity and organization of their displays. It was as if a skilled cartographer had created a map of their inventory, guiding me directly to the section I needed. And there it was, the exact item I had been searching for. It reminded me of the story of Theseus and the Minotaur, where Ariadne's thread guided Theseus through the labyrinth. This store's well-organized selection acted as my guiding thread, leading me directly to my desired item. The ease of finding what I needed, combined with the impressive breadth of their selection, made this a truly five-star experience. I was then able to resolve the other electrical issue I had been having after my time with one of the young ladies working behind the counter. She offered me some amazing options that I hadn’t thought of, nor even thought to think of. I’m very grateful.
The staff were quick and helpful. I needed new windshield blades and they got me the right ones after looking up my make and model. Store is clean and organized.
This place is amazing! I would give them more stars if I could! I was having car trouble today. Vehicle would not start. One of the associates tested out the battery and confirmed it needed to be replaced. It was still under their warranty and Francisco was kind enough to change it for me and then stayed there until the car was good to go. Get your car batteries here!! Amazing customer service. Thank you so much!! 🙂👍👏✨
Super fast, super friendly, super professional. I only stopped by to return wiper blades that didn't fit that that I had purchased at a different AZ. The store manager Ross took my return and then offered to help me find the right blades and then even walked across the street to where my car was parked to install the ones I needed. Great place!
JUAN IS AWESOME!!! & everyone at this store! They changed my battery and even went the extra mile to run a diagnostic test to make sure everything was OK. I will be back for all future car needs 🙏
Super nice employees, always take their time to ensure you know what you’re doing. Well-stocked store. Bring your old oil her to get it recycled. If something is not available at the store they will order it for you. Well priced. Free parking. You can pick up batteries, air filters, cleaning supplies, glued and tape, lights and extension cords, locks, valves, lubricants, jack stands, ratchet and socket sets and all sorts of treating solutions. Sign up with their reward system by phone number to save up to $20 on purchases.