AutoZone Auto Parts in Lemoore

Awesome customer service

I like to go see.

Very helpful

My go to store whenever I need parts Great services and also the best price for sure.

Went to AutoZone due to car trouble and Jose helped me figure out that it was my battery. Got a new battery and I was on my way thank you!!

Exceptional service and very knowledgeable personnel. Helped me with everything I could possibly need .

Very terrible drove all the way to Hanford just to be told they don t have it. Reasoning, for they have not updated their website. But the Autozone in lemoore was more than helpful, I have nothing but good things to say about. Lemoore Autozone.

Very unprofessional and disorganized had me standing there like a duck waiting on other customers that were behind me rather than handle my issue suggest different location.

I recommend it, they helped me find what I was looking for, very friendly!!!

I don t know why you would choose to go here. The attitude and atmosphere alone makes it seem like everyone hates it here. I didn t catch the lady s name but oh my god she had some nasty attitude. Every time. The tone and her choice of words this time is what got me to write this. I just wanted to return an air filter.

They have a nice style to serve people

Roxanne took the time to help me and answer my questions and find what I needed. Store was set nicely and easy to find things.

Great customer service

Terrible service, they dont respond quickly and they also attend more to those on the phone because there is one who is there

Raymond S. Is awesome!!!! We arrived on a tow truck bc battery was dead. Raymond was knowledgeable and quick in changing the battery so we could get back on the road! Thanks you RS

Ok prices. I feel like sometimes the girls don t no what they saying til I had to get help from the guys who knew much better.

They have a reasonable part selection

Polite staff and good selection

MR. Domingo is the man to go to he helps me out with all my needs every time I go in.

Good service people

Omar was very kind and helpful, he explained to us what he was doing when helping replace our battery. Thanks!

Excellent service customer service...

Good and fast service !!!!

This store is possibly one of the worst personally, some employees dont even know what they are looking for, maybe some of us dont speak perfect English and most of them, even though they speak a little Spanish, ignore you and start talking to each other. On one occasion I placed an order for one part and it arrived wrong (which happens very often) I commented to the employee in good words, to which he just shrugged his shoulders and told me: its what you ordered and thats what its for. lack of respect and professional ethics as an employee that may not be taught to them by their leaders or store managers. (In short, the employee ignored me and made me understand that it was not his problem, and thats okay because no one forces us to go to that place)

In my experience the staff has always been very friendly and helpful. They stock most the stuff I need and in cases where they didn t have my parts they can usually order and have them the same day or next at no extra cost.

I have never had an issue here. The customer service is always above and beyond. Whenever I have to go, its usually for an unexpected/emergency part. A stressful situation always ends up with a good ending. Very helpful, informed and kind staff.

Excellent service for those emergencies for your car or truck

Went to AutoZone to replace car battery which I bought from them under warranty they would not accept the battery saying that the numbers on the battery didnt match the one that was on their computer thats the only place I bought that battery from now if they have to punch the numbers in by hand maybe they made the mistake customer service skills for poor

Nice customer service from the staff

Domingo had great customer service. Thanks for everything, youre the man.

This store Always has a rep to answer questions and check customers out, when it has been busy they move quickly. Very pleased always.

Good service & friendly

Great service

Needed a battery for my 2015 Mercedes c300 because it was losing power:shuttering. I had some wrenches but didn t have the T wrench and they provided it! Always friendly and Dom is the man here for over a decade maybe 2! Thanks guys

Good customer service

Need to hire people who actually listen. Will not be back.

Between every tool available and always good prices.

Customer service was Disrespectful. Bought universal windshield wiper blades, asked for assistance from staff on the install and was looked at and talked to negatively like i was dumb. I will gladly take my business down the road next time

There always stocked with parts.

Guy in gray shirt by name on Dom assisted me on battery install, very helpful.

Domingo from auto zone has excellent customer service. Got everything I was looking for quick and easy! If you have any questions definitely recommend Domingo.

Great service, quick and easy

Took a friend there for some parts for his 67 Chevy. The staff there very helpful and patient with any questions you may have.

Store very clean & every one very helpful and make u feel welcomed

Jose is a good manager take care of his customers thank you Jose keep it up

We order parts for the brake last week and they said won t be in on Tuesday okay that s understandable we pay extra to get deliver early but the aweful thing about it we still waiting for our parts and we rent a car cuz we thought will be here on Tuesday but now we have to extend our rent a car cuz we only have one car and now cost us more money that we don t have and some of them have a attitude when we ask about the parts that we order that we still waiting for the employee doesn t give us any idea when is it coming is sooooo frustrating we are taking our business somewhere else next time

Richard, the manager, great customer service!

They have to be more careful when one orders the parts, they are often wrong.

I love Autozone but The one In Hanford California has an interesting employee. I purchased oil from them. Turned the used oil for recycling afterwards and this kid told me that they can accept hazmat but I have to take the hazwaste with me. You sir are special.

Ok place

Good

Cool

Auto Zone in Lemoore I would say is the best of the several Auto zones we have in our area. Merchandise they all have pretty much the same and parts availability also. Store cleanliness and organization they mirror each other really close. I am a frequent customer and have had the opportunity to give an honest assessment. In customer service and knowledge of parts sales and going out of their way to make sure you get what you need. battery servicing is free and returns are fast and easy to do as long as you have recipt. Last night not least employees customer service professional and good.

Excellent service

Long wait as always

Horrible service on this visit. Im pretty sure one of the managers or shift leads helped me out. Honestly I know how difficult it can be dealing with customers all day especially when the store is about to close in less than an hour. A couple of honest questions and he couldnt be bothered to give a straight up answer. Maybe it company policy. There was only like 3 people in the store. I have no problem switching my account over to annother store or competitor. I wont be visiting this store for a while. Worst experience at any atuozone Ive done business with.

I ordered online they dont me my order was ready when I went to in to pick up my order the didnt have the whole order and told me to come back at 430. I called first before I went in they said they must of made a mistake about the product to try back tomorrow

Good attention from personal

First of all ordered a part on the 27th over the phone.They tell me be in 28th to find out I had to call back again on the 29th I decided to go in see. what going on my part was cancelled. No one bothered to call or tell me it was cancelled.. I been waiting two days for a part that was never gonna show up horrible customer service..

Coo

Slow

Very helpful they are a great team

Very bad service from most of the sellers because they are not helpful, especially one who works in Lemoore, who is already older, is very arrogant and rude.

I prefer Lemoore AutoZone over Hannaford more friendly & not overworked and crowded

Love that store

Couldnt figure out the name of the part we were looking for and they found it.

Thank you guys for letting us use your machine! The line was pretty long but the staff was very helpful.

Well, I needed parts for a car and they were very attentive and helped me exactly with what I needed.

Went into AutoZone yesterday thought it was pretty cool that they would charge my battery for free. So I drop it off get a slip so I can pick it up in a few hours so that it could charge I give it about 3 hours I go back over there only for them to tell me they never charged it and that I needed to purchase another battery I was upset because I sent my son into get it thinking that customer service was going to be right. So then I get off and I let them know that my battery was bought in June Its not even a 7 month old battery theres no way that its a dead battery that wont charge like I never worked at AutoZone before but I do know that they take down your name and phone number every time you purchase something there so its like Im in the computer why arent you guys looking. Are having employees that are knowledgeable about the facts of AutoZone that everything is in the computer. Yesterday I felt as if they were trying to steal my battery and make me buy a new one but instead I made them give me a new battery because Im under warranty. These kind of experiences make me want to go shop at OReillys.

Bad Service, the worker asked him if he had a part for a Honda Civic and what he answered was that I dont know much about cars, so why does he work there and then he told me I dont know, I cant find the part

Ive been looking for a hybrid battery for my car and Juan G did an amazing job helping me. He found the right battery and explained what to do next even with my son crying. Hes amazing thank you guys so much for everything.

Always have what I need. If they dont you can order it and have it the same day. If its a vender it takes 2 days. Ive always used Autozone for my parts

They have an amazing selection and they are willing to help you find anything you are looking for amazing customer service!

Prices are over the top for car parts, but everything else is pretty decent

Selection lacks new in9vati0n cashiers lie

ok

Need to train the staff better staff are not friendly not helpful I keep getting the wrong parts and its very aggravating so AutoZone is not where Im going anymore. Happens too much.

I will start this review by saying that I understand were all living in very difficult and uncertain times right now. Shopping for anything is a very different experience than it was a few short weeks or months ago and I understand that any customer service oriented job is probably a little more stressful now than it used to be. That being said, I would like management to take notice of the way your associate, Eric, spoke to me on the phone this afternoon when I called to inquire about a part. First, for someone who sells vehicle parts, it is very helpful to be able to differentiate between vehicle models. I have a Mazda CX-9 all wheel drive. I am fully aware of what vehicle I drive. Eric asked me repeatedly if it was a Mazda MPV (no, its not). When I repeated CX-9, he insisted that I drove a Mazda Tribute. I again, had to repeat the year, make and model of my vehicle. AGAIN, I had to insist that I did NOT drive a Mazda Tribute. Once we finally got it sorted out what vehicle I drove, he told me that his store would refuse to sell me the part that I needed (a full set of six ignition coils). Eric spoke to me in a very aggressive (bordering on yelling at me) manner telling me that if my vehicle threw a code for a misfire on cylinder one that it could mean ANYTHING (which I do not have enough knowledge about cars to know if that is true or not) but I should try a cheaper solution like spark plugs (mine are new), injectors, and a whole laundry list of other things. He told me before I spend money on parts I needed to get my car into a shop to find out exactly what I needed. I explained to him that I had recently lost my job and that I did not have the funds to spend several hundred dollars on a diagnostic check for the vehicle, but that I did have the highest confidence in the person who was going to fix my vehicle and that, if he believed that was what I needed, that is what I was going with because he has worked on my car for years and hasnt steered me wrong yet. Eric then reiterated that he wouldnt sell me an expensive part that I probably dont need only for me to come back after the fact to say that wasnt the problem and try to return something that couldnt be returned. I clarified with him that I was understanding him correctly that he would not sell me the part because he did not think I needed it (without seeing or otherwise inspecting my vehicle). He continued to speak in a very condescending tone of voice and I thanked him for his time and said Id take my business elsewhere. So, drove across town to the Auto Zone on 11th Avenue in Hanford, where the employees were happily working with smiles on their faces, they had the part I requested in stock and were more than happy to sell it to me. Even though this Auto Zone is minutes from my home, I will from this point forward drive across town to the other store for my Auto Parts needs. I understand things are stressful right now, but speaking to someone in such a condescending and demeaning tone is unacceptable, no matter the current business or economic climate. I hope that it was just an off day for him and this is not the manner in which he generally speaks to customers.

Great attitude friendly and always keeping up with how busy it gets. Andrew, Dom, Fransisco and Claire people off the top of my head. Great help.

I just watched the customer service rep, walk away from the people he was currently helping to go cash out an impatient illegal immigrant. And right in front of the manager. The customer service in this place is trash.

Andrew at this autozone was spectacular. He was so helpful especially on this memorial day weekend. I would drive 100 miles just so Andrww could give us A1 service. Thank you Auto Zone of Lemoore and thank you Andrew.

Kyle is an amazing employee health solve the problem of my car great guy highly recommend him if you need any parts or work done to your car Kyle is the guy

Thank you so much Rolland and Andrew! You helped fix me light & even stayed open late to put the light bulb in! Thank you!

Great customer service.

Best management in town..

Very friendly employees Dom is great. Did have my parts but will get them for me today by noon they will go the extra mile for you..

Andrew T is that man he hooked my gf up with some wiper blades and even installed them in this heat. Give this man a raise.

Store associate was a great help. Came in with a dead batter and when he gave me options for a new battery as mine was dead, I told him the less expensive as I m getting rid of truck. He advised me he had a good used battery for 50.00. Excellent service

Huge thank you to Andrew Tomlin for all the help! Great services!

Andrew helped me out with my online parts and even showed me what I had to do to get them installed such a outstanding young man and very professional in every manner outstanding customer service

Andrew T was super helpful! We were stranded with low oil traveling from SF to LA and Andrew found us the right oil for the car and fill it. Outstanding service! Thank you!

Andrew T was such an amazing help. Very knowledgable and caring. Helped me with my battery installation and educated me on proper battery maintenance. Great experience. Absolutely recommend

Andrew from lemoore

Andrew T., Claire, Victor, and Kyle were outstanding employees they were quick and professional when it came to attending me. They found my part with ease and in no time definitely recommend this AutoZone to anyone around the area!

Andrew T. Helped me out with my purchase. He was kinda and helpful. Can be a great manager one day. Thank you Andrew T. for helping me.

Really friendly and helpful I loved the costumer service by Andrew and clair

I went to AutoZone in Lemoore to have my battery terminal connectors replaced and have them install it because I didnt have the proper tools. AutoZone was gracious enough to do it for me. Joshua, Roxanne and another staff (who I didnt get the name but you know who you are) were so helpful while working on the battery and remaining very professional the whole time. Ended up having my battery replaced under warranty as suggested by one of them. Totally satisfied with the service provided. Been a customer of AutoZone since 2005 and as always the management and staff are always on the look out to make sure that the customers are taken care of either with the service provided or professional advice. Keep it up!!!! Thank you.

grate customer service. You have people like Dom who has been there for 26 years and knows the store like the back of his hand, Rolland, Richard, Claire, and Andrew that always get you the right parts the first time and ensure you have what it takes to do the job right every single time. When the offer you them extra items it to save you a trip later on in the day. Awesome crew amazing service

Andrew was a nice guy and helped me install my new windshield wipers

Andrew T. Provided amazing service, really takes care of customers! Thanks!

Ask for Andrew hes on it whatever you need...

Andrew was very helpful. He walked me through the best option of headlights. While also assisting me. Great Customer service

Super nice and patient staff!

Roxanne Scouville was very helpful with helping me get the right equipment to change my brakes and was very informative and kind. She definitely goes out of her way to help others.

Roxanne was extremely helpful and knowledgeable.

A++++ service thanks to Roxanne! Shes the best!

Awesome service!!! Thank you Andrew

Andrew was awesome and he got me the best deal possible!!!

Andrew T. Has been very helpful and knowledgeable with various types and models of vehicles and he goes above and beyond to Ensure that my car is ready to go without throwing parts at it or wasting money.

Andrew T. from the Lemoore location was very professional and helpful. Assisted me in the part I needed for my vehicle and would definitely come back.

Competitive prices... sometimes get the wrong part and have to go back....they hire people with no real experience..

I recently went to autozone for a new battery. The gentleman who helped me rang me up and said I would have to wait until 2 to have it installed as he was going to lunch. ( come to find out he was the store manager)Andrew came along and offered to assist me. When he was installing the battery he came to realize that the store manager sold me the wrong size. Back in the store to get the correct one and Roland did the exchange and asked if I got the military discount, which I did not and the trade in for the old battery both Roland and Andrew saved me time and money and we re pleasant during the whole process thanks should go out to both young gentlemen.

Claire was a great help. Came in with a dead battery and no tools. She was very helpful and got it changed out for me quickly.

Most of the staff are not educated on automotive ... Prices competitive

Got a cabin filter for car & a locator chip for keys....

They dont help you, they just want to sell, and no one speaks Spanish, so they only have 3 stars.

Assistant Manager Juan promptly helped me today with a straightforward problem that confused me. Excellent customer service! Thank you.

Went to 4 different auto parts stores to get sparks plugs for generators. Finally found them here.

The employees were very friendly and helpful! We found what we needed quickly.

Got the part I was needing in and out awesome

I had to get a new battery and Andrew was a great help he took the old one out and put the new one on for me as well! Great customer service from all the staff!

Andrew aka Tommylong was such a great help and had outstanding customer services. Bought a car battery and windshield wipers. Went back because I thought I bought the wrong windshield wipers. Come to find out their were the correct ones and Andrew went as far to put them on for me. Five star service all the way. Thanks again much appreciated

Cane into autozone for filters. I had no idea what i was looking for. Andrew was very helpful and showed me exactly what i needed. Great customer service. I highly recommend this place.

Long story short, a quick tune up job on the parking lot gone wrong and one of the employees helped out a great bunch to get me on my merry way. Great guys, great service.

Good service

Friendly staff and clean store. The employees do a good job of keeping up with all the amount of customers walking in.

Outstanding customer service

Excellent service, Clair was very helpful in finding exactly what I need. Top quality staff, and great prices. Always have what I need!

Nice and friendly staff

Good very good good service

Great store and great customer service.

Great store! Always appreciate the great help from either Claire or Dom. With their knowledge and assistance I m in and out the door.

Went in for a couple of parts and was helped by Claire. Great customer service

The battery I purchased was not the correct size for my car, I was given a refund quickly.

Quick and friendly response

Fast and friendly, they make it easy to get what you need.

This is my experiance at Autozone; On 10/03/20, I purchased rear brake pads and rear brake rotors (2) from the Hanford, CA store. I had a good mechanic install the above parts on my car. The rear brakes recently began making noise, therefore, I took my car back to my Mechanic and he recommended that I purchase upgraded rear brake rotors and brake pads. I let him know that I had a warranty on the parts at Autozone. I then went over to the Lemoore location to inquire on my warranty. The mechanis is located in Lemoore. An Associate Claire (Manager) informed me that only one brake rotor was showing in the system. Apparently an Associate from the Hanford store did not enter my entire purchase correctly into the computer on 10/03/20. I showed Claire and another male Associate my Bank Statement to show my purchase price on 10/03/20. Claire calculated my Bank Statement purchase price and compared it to what was entered on 10/03/20. It seemed as if Claire was about figure it out, however, the other male associate insisted that since I purchased the parts at the Hanford store that I would have to return there to figure things out. I then returned to the Hanford store and explained the situation. An Associate from the Hanford Store then investigated and he located my receipt from 10/03/20. The receipt did show that I purchased 2 rear brake rotors on 10/03/20. The receipt was then printed out for me and an Associate Andrew informed the Lemoore store. I then went back to the Lemoore store and finally was able to utilize my warranty with Claire. Claire then made sure my new warranty for both rotors were in the computer system for my new warranty.. She also was able to upgrade my Brake Pads and Brake Rotors for a very little price difference. I have been an Autozone Patron for many years (since Chief Auto) and this is the very first time that I encountered this problem. I have to thank Claire at the Lemoore store for her help in attempting to solve the problem the very first time at the Lemoore Store, however, I feel that the other male Associate prevented her from doing so. Thank you Claire and thank you Hanford store for locating my receipt from 10/03/20.

Great service . Store is always busy with plenty of help and short lines.

Great if they dont have what you need they can get it in a day

Autozone in Lemoore. The staff is great very professional, knowledgeable and always willing to help. No customer comes in unnoticed. Prices are reasonable and everything is easy to find. I love this place. I always rather come to Lemoore Autozone rather than Hanford. At least in Lemoore I know Im a valued customer.

Came in for tail light. Andrew T was super amazing!!!! He helped replace light right there in parking lot!!! Fantastic Customer Service!!! Definitely be back!!! Give that man a raise!!

Always have what i need to do my oil/transmission fluid change along with good sales. Good customer service also

Bad customer services. Dont even pick up there phones when needed. Advice from people who goes to AutoZone, never call them. They dont answer or the one in Hanford ca.