Brake Masters #241 in Las Vegas

Rick was very nice and informative

4 1/2 would certainly return for other repairs. Reasonable wait time great service very comfortable waiting room.

Brake masters at Azure, thank you for your follow through with my truck! I appreciate your patience and the quality of your work!

Adam was an incredibly patient and thorough advisor! For someone who is mechanically challenged like myself, I always appreciate when someone like Adam takes the time to explain different options!!!! Highly recommend these guys! Thank you so much!

Theses guy really do a great job they have had my work van since new. Great job guys.

OUTSTANDING crew of incredibly qualified mechanics!!!

Very helpful people. Prices better than dealership and some other shops. Got everything done in one day. Will definitely be going back!

Nate is the best service writer!!! Everyone is very nice. Excellent work by the technicians.

Someone needs to give Ricky a raise He was the gentleman that helped me and literally went above and beyond. I had to do a follow up visit because my break started to warp. They found out the source and the reason why covered everything under warranty and got me the best price to fix the source. I m writing this now because Ricky just called me a day after to do a wellness check on my car. Lmfao! your awesome buddy!

Great job. Quick service and very polite.

Nate was amazing! Got me in and out in 45 min brand new!

Nate provided great customer service and was very professional. Reasonable prices. Highly recommended!

I wish I could remember the two guys names at the desk but their customer service is beyond compare. Fast and super friendly service and a job done right. Couldn t ask for more.

I had a great experience here. Nate was so helpful and informative. Greatly appreciate the service!

Calm place busy , they use Valvoline oil full synthetic. Cheaper than Valvoline care center by $30

Convenient location for me,fast service,friendly and helpful personnel.

Went in for a wheel alignment after getting tires and the team was knowledgeable, and reasonably priced. Done in under an hour. I was very satisfied with my experience here and will be back.

Honest and fast service! Very happy!

Absolutely the best guys they are wonderful thank you guys so much

Brake Masters were friendly, honest, and quick to get my vehicle scheduled, serviced, and back out on the road safely. Will definitely return again the next time my vehicle needs maintenance.

The men were very respectful. Knowledgeable in there trade, meticulous with there work. Overall great work.

Awesome job the two times I have been.. Great communication and got the jobs Done in a timely manner. Will be a return customer.

This company of professionals were awesome just the customer service alone. The work was impeccable! The follow-up was an extra touch of professionalism. I appreciate them all. Everyone was ready to help. I appreciate them all!!!

Very kind people. A little delay but my car is better than ever, thank you!

Not busy and great service. Waited a bit but paid less than what i was quoted by another brake place. Recommended.

I recently visited Brake Masters for a routine brake check, and I am beyond impressed with the level of service and professionalism I experienced. I made an appointment over the internet and while I was unable to answer the phone, they had called to confirm my appointment. That was just the beginning of their communication. The technicians at Brake Masters are highly knowledgeable and thorough. They took the time to explain the condition of my brakes and provided clear, honest recommendations without any pressure to purchase unnecessary services. I greatly appreciated their transparency and integrity. The quality of the work was outstanding, and my brakes are now functioning perfectly. The next day, I received a follow-up call to ensure everything was still okay. This level of follow-up is rare and very much appreciated. Overall, Brake Masters provided an exceptional experience, and I highly recommend them for any brake or automotive needs.

My experience at Brake Masters was great! They were honest with me. I d been told by another shop that I needed brakes, rotors and all. They checked my car and told me I didn t need brakes, they even showed me. I will definitely go to Brake Masters for any work my car needs.

Correction: Adam [not Andy ] was so helpful and honest and got me in and out in great time! Shocks, brakes, oil, wipers and lights!! Love this place and Adam and his guys are amazing and efficient! Thank you!!

Go to place! They are fast, honest, and very reasonably priced

I am visiting Las Vegas and on a road trip from Washington state. During our trip, our vehicle started pulsing when traveling downhill. Because we dont know any mechanics, we researched the internet to find this repair shop. Brake Masters was able to diagnosed the problem and replaced my front pads and rotors. I want to note the amount of details that went into the inspection was incredible. When they provided a free inspection they went all out and not only do a road test, but they pulled the vehicle in the shop, removed all the wheels and inspected the calipers, rotors and pads. When they gave me an estimate, they walked me through what they found. Needless to say, I highly recommend this operation.

I am very impressed with Brake Masters service and speed. They were able to accommodate me and got our service done same day. My new favorite spot to go for my car.

did an excellent job repairing my car

Nice people

very nice people and the work was done very quickly. needed an urgent fix with my car nate helped me through the whole process

Called for their brake inspection as rotors looked wonky to me and brakes made a click noise, the showed me the rotors had hot spots too far gone to turn, they recommended replacement, initially said the pads were good but then found one cracked - quickly replaced everything with heavy duty parts as we do a lot of towing - and had me up and running within a few hours, lifetime pads!! And peace of mind for our next trip.

quick and professional

My sales rep, Dean, was knowledgeable, friendly and VERY patient for the many questions I had. He helped me make a wise choice, and my tires were installed that day. Ive been a long time customer with Discount Tire and will recommend them to ALL of my friends !! They provided an exceptional grade of tire at a reasonable price for my limited budget. Discount Tire is the way to go !!!

On May 24th 2024 I was greeted by Jeremy at 7:30 am. He was friendly & the lobby was clean. I needed my alignment & brakes checked. They did my alignment last September & it was a good experience. It took less than an hour and he said both were fine. He gave me the report that showed the percentage of what I had left on my brakes & that my alignment was within acceptable standards. I admittedly hit curbs so I worry about that. What I hadn t told him is that my dealer told me I needed $2700 worth of work which included new brakes F & R and an alignment. I haven t trusted my dealer since the day I bought my car so I wanted a second opinion and I got it. I trust Brake Masters on Azure even more now. They will have all my business.

I stopped by to see if an appointment was required for an oil change, and was pleased to learn that they could do it immediately. I was overdue for an oil change, so. I wasn t surprised when they suggested I have all fluids flushed. I agreed, especially since they could do it at the same time. I also asked if they could check the tire pressure as well, as that was yet another warning light showing. When they checked the brakes, the rear brake shoes had to be changed - since I only had the front brakes done (over 3 years ago), it was expected. After it was complete, I was shocked - I did not realize how rough everything was running prior to servicing, until I was driving home after all the work was complete. Noticeably improved! And, of course, I no longer had my dashboard disco light show performance, but I believe I will be able to live without it. The staff was personable, knowledgeable, courteous and professional. The cost was about what I anticipated, and driving home, I realized it was worth every cent. I recommend Brake Masters on Azure and Tenaya, without hesitation. It was only my first visit, but if they are consistent in their work and customer relations, I look forward to having my vehicle serviced there, as well as any repairs, especially since they are less than 2 miles from my home.

Just a great shop in the neighborhood! Fair prices and honest written estimates unlike Crash Champions. I was referred here by Gerber Collision for my alignment.

Quick and efficient. Best is the drop off option.

Man what an awesome shop to take your car to, the front guys especially Adam will do anything and everything to make your repair as cheap as possible, while providing you with the best and honest opinion and option to get your car done right. He has worked with me on several things and has a great attitude to get the job done. I would highly recommend taking your vehicle here. Thank you Adam for running an efficient crew and getting as much done while still getting me in, in the same day you rock.

I was taken care of immediately, treated with respect and most importantly I wasn t forced to listen to any extra add on sales or services. Fast service, clean and comfortable waiting room. I will be coming back without any hesitation.

Everyone is very helpful and friendly. Had my car checked at a dealership and they told me that my struts were bad. Brake Masters was recommended to me and I stopped in to verify my issue. They took a look at no charge and was able to get me in the next morning. Only took a little over 1 hour to replace and an alignment. On the road again! Highly recommend going here for work to be done on your car.

Brakemasters answers their phones, sets appointments and I can t imagine a way they could make the service process any easier. They were also the most competitive price for an alignment. Very well managed!

Great service, atmosphere and prices.

Great service and great customer service My Scion XB is happy

This place seriously sucks, I made the appointment for a simple oil change only and got my confirmation my husband made it 10 min earlier and even after an hour and a half of sitting in the waiting room they didn t even start the job even though i had an appointment scheduled they didn t want to uphold their appointments and give terrible service. If you value your time never go to this place.

Great honest service

These guys are phenomenal. I truly appreciate their thorough service and customer service. I wont be taking my car anywhere else! They do it all. Highly recommended you do yourself a favor and just trust them. You wont be disappointed. They open early. They are quick, knowledgeable and efficient. Price is right!

Adam and his team are a great group of professionals. Shop is well maintained and service is excellent. Well done gents

Went for an oil change. It was rather quick and no attempt to upsell items not needed. Very clean lobby and facility.

Stopped in today to get an oil change. When my car was returned there was oil on my door frame, seat, mat, and on my interior above driver door. They cleaned it once I brought it to their attention. Standard practice should be to put paper mats on floor and ensure customers cars aren t getting oil on them. Then after all that, I m about to pull off and noticed the oil sensor wasn t reset. It was closing time so they didn t seem too happy to have to reset it. It s not my fault they should double check their work. I do need to know when to change my oil!!

I took my car in and jeremy did an amazing job, he was honest and upfront, very kind and communicative. he didn t try to sell me unnecessary work and did what was necessary with clear communication. AWESOME work, i am VERY pleased with their service and will be going back to them religiously

If I could give 1 0 s, I would. Service 5 Sharing knowledge 5 Price pretty reasonable Kindness 5 Plan of action moving forward 5 Teamwork between the front desk and the tech workers 5 Suggest- call before you go. I know their schedule was tight on the weekend. Yet, they were telling people to leave their vehicle all day and they would squeeze them in during the day. They try to do their best to help those who need work done ASAP.

The guy at the front desk was super nice & friendly. He made me smile even though the day I was having wasnt so great. The place is also cold & super clean & calm. Just bring a jacket. Lol

Very well rounded business, from the friendly staff to the prompt service! Highly recommend!

My go to shop now for most of my needs on my truck If they could change the oil and fix flats it would be my one stop shop. I like the guys the honest work and friendly crew. Fair price and I get good vibes off the crew. I have recommended them to a few of my friends when asked who do I trust to fix my truck when they know I rarely trust anyone to the point Id work on my truck myself if I have to. ..... But no need I just take it to my new trusted shop.

Shop was clean, work was done in a timely professional manner. Everything was explained to me. Will certainly be back

Quick service and very thorough with their inspection. No hard sales push on recommendations for additional service. Provided details on their suggestions and allowed me to make decision. Would highly recommend.

The customer service was exceptional at Break Master. Jeremy and Adam were upfront and honest about the services. They kept me up to date about the status of my vehicle. I was very appreciative of the service I received there. I will continue to take my vehicles here and continue to advise family and friends to take their vehicles there.

Got my front brakes Replaced on Saturday April 6, 2024. When the technician called me to give me a quote on what the cost would be, he told me that my Back brakes were on the verge of needing to be replaced also. I found this awfully funny, because the same Brake Masters replaced my back brakes and rotors in December 2023 which was only four months ago. That time I used my husband s phone number so they had no record of when they were last done. This time I use my phone number. So the fact that they re trying to have me replace my back brakes again within 3 1/2 to 4 months later . Makes me feel like I was majorly scammed by them the first time and I will not be back.

Recently moved to vegas and needed some work done on my truck. Adam took great care of me. THANKS SO MUCH GUYS.

I had my car repaired at this location they did such a great job both with pricing and honesty that I dropped off my truck the next day for some major repair work and maintenance once again they did an outstanding job. I highly recommend this store. The staff is friendly honest and they keep you informed of whats going on.

What an absolutely great experience I had here. I brought in my 1972 Chevrolet Nova to have a front disc brake conversion (from drum brakes) in order to make a bit more modern. Not only did they get it done quickly, but they also communicated with me the entire time and were very friendly. I will be taking my vehicles here moving forward!

I was driving past the azure location on my way to the dealership to buy an oil filter. I decided to check the location for prices vs doing it myself. Turns out they are cheaper than DIY job. Super nice guys.

The people were amazing. Actually showed me what was wrong. Never had that. Pricing was good.

I needed an alignment they got me right in no hassle

Don t go here unless you want to be scammed! I dropped off my 93 e150 van and asked them to give me a qoute for the RABS Actuator(I had the part) and a specific brake line that was leaking coming out of the master cylinder. They gave me an estimate for the RABS actuator and told me I had a leak in the passenger front caliper at the bleeder. I just worked on them a month before and there was no leak. There wasn t a leak when I was under it right before dropping it off. I picked up the van and took it home and there isn t a leak still. There was brake fluid on the tire from someone at the shop opening the bleeder while the brake pedal was depressed(my educated guess). The biggest issue was that I told three employees what I needed done the most(the leaking brake line out of the master cylinder) and the didn t even notice it or address it. Save yourself the time and money and go somewhere else!

I was visiting family in Las Vegas and my brakes went out. I limped it to the closest place I could find and was treated to a nightmare and a fixed truck that wasnt going to get me far. I immediately drove to Brake Masters and not only did they find issues with the work that had been done they also found a serious issue that had been ignored. They kept me updated throughout, even calling before they actually opened to make sure they ordered parts necessary and with my permission to perform the work. They fixed all the issues and took pictures for me. Cant thank them enough!

Went in for a brake inspection appointment and they were on time but they had an awesome area just in case you do wait. Their estimate to replace my brake pads and rotors was fair and they had it put back together in no time. They perform all kinds of auto services so I ll definitely go back!!!

This was my first time using Brakemasters and I was very happy with the Great Customer Service and the work performed and the Prices. They sent me a very detailed Text Message about ALL the work I wanted done with quotes and they also include what they found during a Vehicle Inspection of things that they recommended needed to be done. You can easily choose which ones you Decline or Accept which is a Great feature and my whole experience with them was OUTSTANDING...!!! Thank you Brakemasters and Yes I would recommend them to anybody thats looking for Full Car Auto Service...!!!

Chris was great help at the front desk. They offer labor only services so you can bring in your own parts and save a few dollars. The wait was a little longer than expected but since they helped me save a lot of money it was worth the extra hour. Comfortable waiting area and fresh coffee is available too.

Place was great, honest, knowledgeable. Phenomenal experience

Great communication, good pricing, quality fast work did my brakes.

Great job to Francisco C., my car is driving better than ever.

My sons car was having air conditioning issues and our fear was we would get a shop that would tell us that he needs a new unit. That would have cost thousands. But when the called to tell us what the problem was I was surprised they said it just needs a compressor and it would only be $700 I was happy. As well the completed the work in 2 hours like they promised. And it was ice cold air after 3 shops looking at it and saying they dont know what the problem is. Very informed staff Im taking my truck and cars back for all repairs. They earned my business. Thanks break master!

economical, quick, polite, top-notch expertise, comfortable environment

Adam is the man of his word!!! Very honest professional and reliable service !!! I walked in as a female alone Adam helped me with my Lexus which is my baby and he showed me how to take care of a client!!! This is the place to go for oil change or brakes or any big works on your precious vehicle!!! Thank you Brakes Master Team and thank you Adam!!!

Amazing place! Was well respected, they definitely took care of me and my truck couldn t suggest them more! More then happy

I recently had a fantastic experience at this brake shop that I simply cannot praise enough. The customer service was exceptional from start to finish. The staff was friendly, approachable, and genuinely cared about helping me with my brake issues. What sets this shop apart is their commitment to affordability without compromising quality. Their prices were incredibly reasonable, and there were no hidden fees or surprises, making it a budget-friendly choice for brake repairs. Moreover, the technicians went above and beyond by providing me with valuable tips and insights into brake maintenance, ensuring I left with a better understanding of how to care for my vehicle. If youre in need of brake services, this shop is a standout choice that offers great customer service, affordability, and expert advice all under one roof. Id like to specifically thank the team that helped me during my visit. My gratitude to Spencer Hall, William Myers, Rich G., and Francisco. Thanks guys!

Stopped by to have the Brake Master team install my New Rotors & Pads on my 2018 Lincoln Navigator. So far so good!

I thought I was having break issues and come to find out it was something else. The crew was very nice and helpful. Definitely will be back to have breaks done when needed.

Quick and easy visit to replace my rotors. The workers were very helpful and knowledgeable.

Great service, honest service. Everything you want in an auto repair shop

Brakes. Excellent service.

Great customer service and quality work.

Rich is the most attentive and experienced mechanic Ive ever had the pleasure of working with. He always takes such good care of all my cars and communicates exactly whats going on and the best options to move forward. Would absolutely recommend this location if Rich is still there.

Couldnt give me an estimate, so I figured it was expensive. Did it myself.

I had my brakes inspected at Brake Masters #241. The technician did a great job with the inspection and even found a coolant leak with my thermostat housing. When I went to the front desk to talk about pricing and get the detailed inspection sheet, the young man at the counter gave me a few statements that were not correct. The inspection sheet indicated that my serpentine belt showed wear and needed to be replaced at a very high price. I knew the serpentine belt was in great shape because I had inspected it myself just a few weeks earlier. He even said there was wire sticking out of the belt. When I got home, I again checked the belt with a very bright led light and I found nothing wrong. Because the young man made up a story and added an item to the report, to make more money, I decided to take my business to one of their competitors. I want you to know the technician, who did the inspection, did a great job. He was very knowledgeable and truthful. He never mentioned the serpentine belt problem when I was under the vehicle with him. I felt bad that I took my business else-wear but it was because of the story told to me at the desk.

Adam was super friendly and knows his stuff and went above and beyond to help us get my daughters car fixed.Highly recommend.

- Found issue with transfer case seepage. Supposed to follow up with customer. - Didn t perform tire rotation Services

I just had new tires installed on my truck and the tire shop recommended the Brake Masters for a wheel alignment. Being on a road trip from out of town I took the tire shop s advice. I m sure glad I did. Brake Masters were able to get me in the morning. They went out of their way to align my y truck they even had to order a torch to get rusted tie rod loosened saving me another $400. Thanks Adam for having an outstandingly clean shop and very highly qualified personnel. I would go back and would recommend it to others.

Service was friendly great, fast and affordable.

Adam and his team are the best. This Brake Masters is top notch. Fast, fair and friendly! They had my brakes done in a few hours.

Super friendly and honest service.

Great service and quick repairs

Thank you so much to Bill for his friendly and helpful service! Highly recommend

I went in for an oil change, Bill and all the guys were friendly and respectful. I ll definitely be back!

Honest, fair and timely, what else could you want.

Horrible experience. I even went to another Brake Masters and they couldnt even fix the damage. Never again! Ive wasted enough time on this place. Look at your cameras. You wont because you know that it was a scam. REFUND MY MONEY!

First and foremost Bill was so kind. Honest hard working men and they really did right by me. Moving forward this will be the only shop I go to when I need a repair. Very impressed such a great experience.

Great service, took me in fast got the job done correctly and quick so I don t gotta wait forever. All employees have great attitudes. I will definitely be a returning customer if I ever need a repair done on my car again. Thank you guys, yall the best!

Friendly staff and took care of my truck in a efficient timely manner

The service was great

I went in for an alignment. It was fast but thorough. I have absolutely no complaints. The staff were welcoming and knowledgeable. Big thanks to the gentleman (Will) who did my alignment. He explained in depth, what my alignment was before and after. I definitely recommend going to that location for any services.

The service was great! Dropped my car off for an oil change and everyone was so helpful! They called not long after to tell me it was ready! Travis went the extra mile for a follow-up call! Great service and I will be coming back again next time!

Great service, Great Pricing. They over delivered on everything they promised.

Fast service and fair price for my alignment. Thanks!

Best customer service ever!! Adam is the store manager and he was awesome. They really care about the customer and make sure vehicles are taken care of. I take all our vehicles here. I highly recommend their services. Thank you Adam

The work is good. The communication with you is awful. Looking for somewhere better.

When I went to Brakemaster on December 2, 2023, to replace my brake pads, I was advised that I also needed to replace my rotors, so I obliged. I decided to bring it back for a checkup after driving it for two days and hearing a noise coming from my front brakes. Bill was there, and he fixed my car for free. This BrakeMaster store located at W. Azure Dr. 89130 is highly recommended.

I purchased a battery from a big box store and needed it installed. I called Brake Masters on Azure. I was told it might be 45 minutes to an hour. In just 15 minutes my vehicle was ready to go. This place is very clean. The customer service is excellent! I will be returning to Brake Masters. Thank you!

Great place super friendly! They also show you what s wrong with your vehicle and that I love!!! They found more issues with my car and they were completely fine fixing it and it only took an extra hour! Great place, if you are like me and have issues trusting shops then you will have NO issue trusting this shop! My car will definitely keep going here

Fast, fairly priced, honored my appointment time.