424 Metz Rd, King City, CA 93930, United States
Worst car experience that could ever be encountered. Charged $810, 6 days of storage fees for a 1 day job of a damage appraisal. Sergio and Adrian stopped answering calls or emails from myself, my insurance, and attorney as the days added up. Incredibly sexist, to resolve the issue they asked to speak to a male instead of me. Go somewhere that actually cares about people and your car.
Took my car to get painted and guaranteed to have it ready in 3 to 4 weeks. It’s taken over 7 months to get back my car. Owner always went back on his word giving us a date and then not following through. Sergio always had an excuse. There is no excuse to have taken him this long to redo a paint job for something he guaranteed and taking this long to get back and find alternate solutions. I know we were not a priority however, he never updated us on the car details. We were always the ones looking for him and calling him for an update. Always giving excuses and started to not pick up the phone when we called. I don’t recommend no one to come here go somewhere else. Make the drive to Salinas.
Sergio isn’t someone you want to work with, he’ll say one thing and isn’t a man of his word. Don’t use this shop, You can take a drive to Salinas and find better quality and better service.
I got scraped on the side of my car the scratch went from the front to the back. I had a minor scratch in the front bumper from usual driving the shop owner asked if I that came included with the report. I told him no but he told me he would still charge them a good amount of money to the insurance to get that fixed. Long story short I got the check took it to him he did the job but lied about the front bumper. I asked him didn’t you say you were going to charge the insurance company more for the bumper when he replied and said it wasn’t enough money. Wouldn’t recommend to anyone!
This place has helped me out so many times. Great customer service. If you need body work call Sergio and he will help you out.
I have always received the best service on all me vehicles. I recommend them 💯.
The owner Sergio, is a great guy. Very knowledgeable and does awesome work.
Sergio, the owner great knowledgeable person. Give you a complete break down of what needs to be done for an affordable price. Works well with other shops and insurance companies.
Sergio is irresponsible with his client telling you 1 week and it took 8 to deliver me even a car, I do not recommend this place.
Great, awesome team
A Great Place to get your Car Body Fixed
Good job
Service not great took them about 30 minutes just to offer cofee now imagine how long was for food.
Outstanding service.
Excellent prices and do a great job