Freeway Toyota of Gilroy Service & Parts in Gilroy

Amazing staff and service, they work really hard to get you what you want and need. Best quality at best prices, my business is with them. Thank you

Took our 2024 Corolla Cross in for its first 5000 mile service this week. And the service was great from the appointment scheduler to the service shop staff. The greeter was especially noteworthy. He’s is very welcoming.

I was disappointed my car was done and nobody was able to check me out. Lucky one of the check in guy was able to help. Plus it showed that I need a water pump. Was not even to ask question. Plus want to ask about my bsm

The service is absolutely wonderful and does everything it can to make sure you are happy from start to finish of the service being done on your car.

I'd be happy to provide feedback on my recent service experience at Freeway Toyota of Gilroy. Based on my visit, I would rate my experience as follows: - Overall satisfaction: 5/5 - Quality of work: 5/5 - Communication: 5/5 - Timeliness: 5/5 - Friendliness of staff: 5/5 I was extremely pleased with the service I received at Freeway Toyota of Gilroy. The staff was friendly, knowledgeable, and kept me informed throughout the process. The work was completed efficiently and to a high standard. I would highly recommend Freeway Toyota of Gilroy to anyone seeking excellent service for their vehicle. I'd like to commend the service team at Freeway Toyota of Gilroy for their exceptional professionalism and courtesy. From the initial scheduling to the final pickup, the process was seamless and hassle-free. The service advisor took the time to explain the necessary repairs, provided a detailed estimate, and kept me informed about the status of my vehicle. The work was completed on time, and the quality of the repairs was outstanding. I also appreciated the clean and comfortable waiting area, as well as the complimentary amenities offered. Overall, my experience with Freeway Toyota of Gilroy was outstanding, and I look forward to continuing to trust them with my vehicle's maintenance and repair needs.

The dealership service department was timely and professional. Everyone seemed happy and greeted you with a smile. It was easy to make an appointment in a timely fashion. The work was done quickly and from what I could tell, correctly. I will return. I also recommend them for all of your Toyota servicing needs.

I have been servicing my Camry at Freeway Toyota of Gilroy for several years now. The service staff is excellent. The sales staff are also professional and attentive. I recently decided to consider a Tacoma. Ivan helped me find the right vehicle and gave me a fair trade in - tacoma lease. Very easy process with the entire staff. Love my new truck. Thank you!!

Brought my grand Highlander in because the lift gate would open but would not close. Service tech said my lift gate was not aligned and that I needed to take it to a body shop to have it realigned. Took it to a body shop down the road and they said the lift gate was aligned. Brought it back to the dealership and found out that they did not check the sensors to see if they worked. The vehicle was in the shop for 3 days because they did not have the part and had to order it. Once they figured out the problem the process went smoothly. Next time they should look at everything before telling you that you need to spend money on something that is fully covered under the warranty. Lots of time was wasted and I wasn’t able to use my vehicle for 3 days.