1820 Freedom Blvd, Freedom, CA 95019, United States
Your local Central Coast Ace Hardware owner/operators are Manuel & Carlos Rodrigues. As your local Ace Hardware, our store is a member of the largest retailer-owned hardware cooperative in the industry. Ace Hardware is committed to being the Helpful Place for hardware, plumbing, tools, grills, garden and more by offering our customers knowledgeable advice, helpful service and quality products.
Merced was super helpful. Love this Ace.
The staff is always so helpful. Support your local businesses.
Awesome neighborhood hardware store...in...out...no hassle. Love the selection and the right prices are clearly marked. Customer service is spot on!
Second time I’ve been in the store. The same lady near the key department was very rude ! Does not know how to speak to a person. She just said (what you want). I don’t know if she need some education on customer service skills, but this is the second time she’s talk to me that way! I have had several businesses, one being an auto glass business and that it’s just not the way, you talk to people if she’s so unhappy she should need to find a new job!
Today. We got very professional Customer service. Were very helpful. To us. And good customer service goes a long to the buyer Martin
Walked past the green eggs and was not sure how they worked. Rod was so kind in explaining and I was sold. Unfortunately I have to wait to buy since I just bought a griddle. Wish i would have met rod before. He is extremely knowledgeable and helpful. He goes above and beyond with the customers . He deserves a pay raise!!! Awesome experience. The 5 stars are for rod!
A little bit more expensive than the local Home Depot but the employees are very helpful and friendly. I can always depend on ACE to get me the items not available at HD. Local and family owned, the best reason to shop here. I can always be sure of a great shopping experience at ACE.
Very helpful staff. Directed me to what I needed. Bought a few things from the monthly flier at very good prices. Also picked up some oddball hardware. Ace has a great inventory of hardware in the back room. Not as crowded as a big box store.
Have what I needed
Good service
Compromise device and Instagram account
Didnt stop there today but I have in the past. The staff were friendly anf helpful to my needs
Very friendly and helpful.
Very good service, went yesterday! The workers are very good at looking for anything you need. Shoutout Marcos, Merced, Manny
Helpful and friendly.
The best service, very attentive Miss Delia
hard workers
Always friendly, great customer service, no complaints. Prices are a little bit higher, but I like the one on one interaction. I dont enjoy really big stores.
Entrance on side not front. Clean in side. Friendly staff
My experience was perfect DELIA is very nice and so helpful #1
Like most Ace Hardware service is very good. Quicker than home depot. Go to Ace Hardware. Much better shopping experience.
Picked up a few things and got a great deal on some paint glad the stores there love watsonville.
Ive been shopping here for years, I like the fact that I can find whatever I am looking for here.
Heres a place where the moment you enter the store someone assists immediately... What a refreshing feeling.
A good experience, This Ace really is the place with a helpful hardware man/woman
I like this place way more than the big box store. Personal, friendly. Staff asks if you want help rather than avoid you. Got what I needed and out in 5 minutes. ACE aced it!
Professional staff and clean store ! Highly recommended
Excellent
A little pricey but you can find just about any screw or nut you possibly could need. Ace really is the place.
As usual, got exactly what I needed at a fair price. Staff always helpful. : ))
Very helpful good product good price
A guy named Jesse who works there real helpful
I went to Ace hardware store yesterday and yesterdays Wednesday and this guy of the worker cuss with me I do not cuss him back what are all I do not cuss him back and he cussed me back and he trying saying Im he want to call the cops and Im trespassing can I say sorry to me back the manager didnt want to do nothing about this and did not want to fix the issue and I told her Im not going to shop here no more I told her Im going to take my money and my business somewhere else and I I do that I went to the home Depot and then chase me nice and have spec this guy do not have no respect and and he not say no sorry to me dont shop here at all this didnt have bad service Bass the staff rude to people I shop somewhere else and dont waste your time and you gas money to I know gas is too too pricey it dont shop here.....
Knowledgeable staff in the evening. Great customer service
Very helpful stuf , in & out & you go,
A place where customer service is its first indication in service and quality, it has a wide assortment of basic materials for home repairs, tools, paints, plumbing, gardening, electricity and even more in its respective range. with hallways where everything presented to the public is classified. And modest prices. I recommend it. Aware of the possibilities of finding what you are looking for...or ask the employee so you dont waste your time.
Nicely organized and you can find some specific hardware.
Just like the West Lake store you can count on the same service here. .
Helpful Staff
Friendly, helpful. Avoid big box, support local.
I love Ace, I got most if what I needed, they didnt have mantles and a replacement globe for my Coleman lantern though.
Xxx
Aces Like an Old Commercial I Saw Many Years Ago, Ace Is The Place For The Heloful Hardware Personal, Great Store And Fantastic Employees Extremely Helpful Thanks Ace For The Help When It Comes to A Screw To ARound File
Always helpful and easy to find anything you might need
Our always greeted & asked if you need help! If so they walk with you to the item your seeking! Also a clean store.
They didnt have valve boxes irrigation wire or any irrigation valve 1 inch. They didnt really want to help you find anything either. this was a surprise for me.
Helpful staff
More or less filling the gap left by OSH packing it in. Prices arent as good as HD, but service is better. Specific knowledge of the staff is spotty, especially the deeper into the weeds of specialties (electrical, plumbing etc) you go, but overall a great resource.
They dont have that much selection
A great hardware store with all the things the warehouse stores dont
nice personalise customer service
Very helpful!
Horrible service cut a hole through my key
Great service
The one employee I talked to was just too naive. He knew what shelf the type of products I wanted were kept, but had zero knowledge beyond that. He at least tried to be helpful.
Very helpful friendly clerks. They know right where the merchandise is located and help you find what youre looking for. Better than big box stores.
You have good things