O'Reilly Auto Parts in Citrus Heights
6425 Antelope Rd, Citrus Heights, CA 95621, United States
About
Your Citrus Heights, California O'Reilly Auto Parts store #2350 is located at 6425 Antelope Road in the Summerhill Plaza shopping center. We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. We are also one of many O'Reilly locations that resurface brake rotors and drums. Need a tool? Take advantage of our free Loaner Tool program (refundable deposit required). If you have any questions, stop by the store and speak with one of our Parts Professionals. With over 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
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I will never set foot back in this location ever again. I was disrespected by an employee who not only cussed at me once I entered the store but made derogatory remarks.
Walter Bell helped me & literally is the only reason. I'm leaving this review& the store was very clean and kept. He was very well informed told me exactly what I needed to hear. As far as getting my car taken care of he mention to me, what I need to do and what would be more likely to work in longevity? Great advice, very nice guy. I appreciate it and he was very, very professional and I like the fact that he asked if I needed help which the last 3 stores that I went to They weren't nobody came up. Everybody was doing something else. But Walter is the man we need more customer service representatives like him. I could appreciate that completely. A man that takes his work with pride is a great man.Thank you again, Walter. I'll be more likely to come to this store to get parts. There's anything for my truck.Thanks again
JoJo helped me out today with an issue I had with my back windshield wiper. He took the time to figure it out & replaced it. Fast friendly service. Thank you , you're awesome!
First off, I have 3 older vehicles I’m always working on and fixing and do a lot of buisness with oreillys. Thank you Christopher! Dude is very professional and executes problems with effective strategies. While everyone else just wants me to spend my money you can tell he loves his job and cares about the customers. People like him are the reason I will continue buisness with this location.
Just came into this location and had an amazing experience. Chris has absolutely top notch customer service, was very friendly and went above and beyond to help us. As soon as we walked through the door he politely greeted us and immediately was ready to help us with whatever we needed. Will be coming back for sure and would highly recommend this location.
As an older woman who does not know much at all about my car maintenance and problems, I can tell you this, I trust this O'Reilly Auto Parts store!!!!! I have been going here for more than 2 years and have trusted Christopher, Manager and his staff with my auto parts and repairs. I am welcomed, treated with utmost respect and kindness. I feel confident that no matter what car problems I have, they will help me, advise me and take care of my situation. A problem that an auto repair shop quoted me would've cost me well over $2,000.00, cost me, today, $180.00!!! Tell me, as a senior woman, no knowledge of car repairs, I did pretty good! I am totally blessed to have O'Reilly, Christopher and his staff in my life!!! Thank you, thank you Christopher!!! Jewel I am truly, truly grateful and very happy with the service today!
Chris (the manager) thank you so much for your kindness and help the other day (6/25/24) regarding my check engine light coming on. Thank goodness it was nothing serious and it was just a sensor for the hood latch, which now is all good! I was very impressed on how your store was clean and your attitude was very kind towards me and that in today’s world is very hard to come by. Thank you again! I really appreciate it!
Best pricing. I've had a wholesale account through our Auto Dealership and have had no problems. Customer service is great. They walk you to your asking so and will give you tips.
Antonio is the GOAT
No change for $100
The service here is above and beyond .
Helpful and friendly
Thank you to Tyler for getting everything we needed to fix our battery. My gut told me we needed to go to oreilys after trying to run some errands. Knew what he was doing and took his time getting it done right!!
Spectacular service from Ian! They price matched my battery and installed for a great price, I will definitely come to this O Reilly s in the future.
Lily really helped me out with my taillight a few days ago! She was very sweet and knowledgeable:)
Friendly guys who work there and they try to help you trouble shoot your issue.
Needed a car battery, very helpful and the battery is great. Recommend.
My boyfriend and I had a long and annoying experience. I picked up brake pads that weren t the right size. So i went back to trade them in for the right size. Once i got the new ones, they weren t the right size again. So then we had to special order more brakes. Once those came in, went to go pick them up and they sold them to someone else after we paid for them. They told us that if they aren t picked up within a week they would sell them if someone needed them. We were never told that on the beginning when we were there ordering them. I would ve appreciated that information in the beginning when we ordered them so we would have been made aware.
Great spot!
I went in with a dead battery and Christopher was beyond excellent! He was really understanding and didn t judge me for not knowing anything about my car. He helped install the new battery and everything! I will definitely be back.
Went in to get transmission fluid for my 2017 Hyundai Elantra. younger guy searching it up told me that they dont carry the kind I needed because it was too new and Id need to go to a dealer. Went to Autozone instead, had no issues there.
Fast service They had the parts I needed.
They are very kind
OReillys is my number 1 auto parts store period. I dont order my auto parts from some outfit on line. When Ive got a job to do I dont want to waste my time with ordering something I cant physically check for quality and correctness then have to send it back due to being wrong or poor quality or both. No. I go to OREILLYS. Great quality and selection at a good price.
There us one of the staff that was helpful (dont know his name) the rest were idiots. Ordered parts Saturday , were supposed to be Monday. Monday was told wrong parts came in, correct parts would be in Tuesday. Tuesday went to pickup parts, wrong parts. Was told they another one coming in later that day. No word for 2 days. Called and put on hold for 9 minutes , then disconnected. Went to get refund for this fiasco and low and behold they had the parts there . Not shopping this store again. Store on Harding has knowledgeable staff that communicate with their customers.
The staff is Very personable, knowledgeable and thorough. Every is friendly and detail oriented. Thank you for fixing my battery!
Polite Employees Good Selection
The people that work at this location are awesome theyre always so helpful
Had a very unfortunate experience with Tyler the assistant manager. Went in to get a replacement battery and was denied because his system wouldn t let him. 2nd battery in a year and a half and they refuse to do something about it. Very disappointed in the products and lack of customer service
I have gone to this store about a dozen times to buy items off the shelf that did not need staff input. TL;DR do not trust staff input at this location. Go to Napa auto parts on Auburn if you need any staff input or diagnostics run. Recently, I took one of my cars in for an alternator/battery test because it was having difficulty starting. Staff informed me it was a bad alternator. I pulled the alternator and took it to Napa for a rig test, turns out alternator is fine the battery was bad. I am frustrated that the staff struggled with such a simple test and misdiagnosed my issue.
Very helpful staff.
Absolutely love this location. The staff is respectful, kind and informative. So far the only one of this chain store I can walk in and they have inventory.
Chris kirk was working when I rolled through.. nice dude, found my stuff quickly and I was out the door in no time. Customer service was top notch.
Employees rock good service
Cool place cool staff, super helpful.took the time to help me find what I needed.
I have used this store (located on Antelope Rd) many times over the years. The service is EXCELLENT!! A special shout out to Chris Kirk...thank you for your excellent service and saving me hundreds of dollars!! Richard
My truck was making a funny noise so i pulled in and before I could get my hood all the way up I heard a voice behind me asking if they may give me some help. Ant ( Anthony) had a big smile and I was impressed of his knowledge as he looked at my motor and had me turn it on. I was going in for brake fluid and he assured me that wasnt the problem it was one of my pulleys and possibly a ball bearing and he was 100% correct my mechanic later told me. 5 stars for you Ant for helping this dumbfounded woman not get stuck on the side of the road somewhere and 5 stars to OReillys for your very kind employee and once again coming through for me. I highly recommend this store. Yall Rock !
Staff is friendly and knowledgeable.
Good customers service
All payed reviews. This place is horrible.
Refusing service because not able to wear a mask? Never going back to this place. Definitely too many paid reviews for this place.
Okay
Knowledgeable, friendly staff got me in and out in minutes!
Always great service. Very helpful
This auto parts shop was fantastic. I called ahead and they were very helpful to let me know if they had my daughters wiper blades in stock. They gave me several price range choices, and even set them aside for me. When we got there, the shop was busy, but we were helped pretty quickly. They came out to replace them and even took the time to show my daughter how to do it herself. They were super helpful and very friendly, and I would definitely go back.
Great people that help me diagnose a problem
I dont know about these bad reviews here but my experience was great!. I came in having a big crack on my air intake on my car. Not only did they have all the parts needed fix my car. When I explained to the Manager Christopher Vanlandingham that I did not know how I was going to fix my car due to not having tools. He not only let me use some tools but helped me with the repair all while assisting other customers in the store and all with a very positive attitude and professional level of Service. I would recommend this location to anybody who wants great service with knowledgeable employees! Thanks!
Ok
Did my brake rotors resurfacing job in this location. Very good experience and professional service.
I had my cloth mask over my mouth and manager made the cashier stop my transaction until I put the mask over my nose. Being absolutely rude to me. I had a hard time communicating with the cashier afterwards because he couldn t hear me through the mask. Made my experience horrible, I would think twice about coming back to the store since relationship for them doesn t matter even though I ve been going here for about three years for all my auto parts needs. Will be going out of my way to Napa or to the location on Douglas.
Inexperienced staff with very little knowledge of courteous service and cars. The memes are true!
Always great customer service. Very knowledgeable. Will always come here.
Good prices.
That dude Daniel knows his stuff!
Good place for car parts
Friendly.
A young man named Juan was extremely professional and an asset to you company.
Helpful staff
The clerks was so helpful. I will be going back there forsure
Slow service & shorted me cash back
Very bad
Great guys
Very nice helpful workers
Had a battery issue and took it in. After determining I needed a new one, they took the time to install it for me at no charge. Thanks, guys!
In-house certified mechanic found the problem on my 66 chevy c10. No extra charge. Very happy.
No one has much knowledge at that location
Real friendly workers
Great service parts men are the best.
Very helpful people there
Thank you Christopher, very good and quick service.
Had a pleasant experience at this location. Needed a battery, called in ahead of time, Michael quickly answered and was able to locate and let me know they had what I needed in stock. Showed up, and Bob with the raspy voice was able to locate what I needed and the same Michael from the phone call happily proceeded to help me install the battery. Later in the day I needed a radiator cap and Michael efficiently helped me locate that too. Im sure Ill be back for future purchases
Good bunch of people always helpful
Fast friendly service
Extremely Satisfied with experience from start to finish. In short, my daughters vehicle check engine light came on. Went to O Rileys and was assisted by a gentleman named Michael. Michael was able to diagnose and send me away with all parts and pieces needed to rectify my car troubles. Seems easy perhaps but the knowledge that he had was what made me a true ORileys believer . He gave me all info related to how to complete my task of replacing valve cover gaskets along 2nd cylinder misfire and coil Pac replacement. Michael has restored my faith in humanity. Thank You soo much Michael. ORileys is truly Lucky and blessed to have an employee like you. Thank you ORileys for having Michael on your payroll. Michael I told ya I owe you Lunch... It was a promise that Ive sworn to keep. End result was the priceless smile on my daughters face when she went to test drive her graduation car, and problem was fixed. That was all thanks to you Mr. Michael. Thanks again Sir.
My other parts store
This location knows NOTHING about cars or trucks. I go in to see what kind of saw 5w-30 is best for my denali. I tell him the year and say its a denali.. the guy selects Toyota! Then I said no its a gmc. He selects and just stares at the screen clueless on which to get. After about 5 min of silence I Asked where the oil is and looked myself smh..
Got exactly what I wanted!
Great guys always willing to help, great advice!!!
I like auto zone better. This place didnt have our part euther
OReillys has everything you could possibly want if they dont have it they can get it
Friendly and helpful, went above and beyond! I definitely recommend!!
Had what I needed
Great employees
Great people. And almost always the right part.
Great service
Great service cheap prices nice selection
These guys are pretty cool. Helpful and know whats up for the most part + price matching comes in handy as well so yeah good service.
Very helpful staff. Knowledgeable about the products they sell. Willing to devote as much time as needed to help solve your problem.
Friendly worker. Especially to ensure that I get what I need, even to walked out of store to checkout my car to make sure get me right parts!
They know what they are doing and dont try and sell me stuff I dont need
Always have what I need.
Good service, good prices
Got most everything !
