1800 Winchester Blvd, Campbell, CA 95008, United States
Integrity Automotive Service promises to deliver to our customers honest answers and a job done right the first time. We’re a family friendly environment that cares about our customers, so you drive away with a smile, and a feeling of trust in our work. We offer a 2 year/ parts & labor warranty on all major services.
Date: Saturday, April 19, 2025 I went to this shop with an oil change coupon I found on Groupon. Jose initially said he could match the $70 price, but then claimed my engine required more oil, which added another $30 to the total. In the end, I was charged over $100 plus tax—much more than advertised. I regret going there. The pricing felt misleading, and I don’t appreciate the bait-and-switch tactics. Be cautious—don’t fall for the same trick. What they promote isn’t always what you get.
Had my 2013 car in for some emergency wire issues, they were able to fix the problem and recommend other things my car needed. Shawn was very professional and communicated with me every step ofthe way. now running very smoothly and they also gave me a peace of mind. Thank you!
Called two times and she informed the car was a full EV that it needed regular service maintenance. Even the day of, calling ahead before arriving did not help the establishment inform me before driving to the location (wasting time and effort) that the car could not be serviced by their facility in any way or form for any regular Jaguar EV maintenance. The 2nd option place I called quickly informed me that they cannot handle a Jaguar EV so it did not waste me anything more than a phone call. Recommend basic customer experience training for the phone handling team!
Don't go there. They're going to rip you off. $300 dollar for filter change is crazy. Plus they take their sweet time doing the service.
My Ford needed allot of work. I am very happy with how I was truly taken care of. Price included a AAA discount. I trust these gentlemen with my car, and will return in the future. :)
Best services, reasonable prices, and easy to make an appointment!
These guys just patched one of my car tire for free. know it is pretty inexpensive to do, but still these guys were super kind and did it right away. Most other shops wanted to sell new tires.
I have had nothing but good service from Aleks and his crew. I originally came in for an oil change, and due to having to wait for an extended period Alek gave me discount. I came back to get new brakes and rotors and he could have just done the job and charged me, but brought it to my attention that the job was not necessary, they fixed the small issue and saved me a good amount of money in the process. Much love. Titus.