El Gato Automotive in Campbell
1386 White Oaks Rd # A, Campbell, CA 95008, United States
About
El Gato Automotive stands out as a trusted auto repair shop in Campbell, CA, offering comprehensive vehicle maintenance and repair services. Led by Paul, a highly skilled and experienced mechanic, this establishment has earned a solid reputation for reliable automotive care.
The facility features a clean, spacious waiting lounge equipped with WiFi, making wait times comfortable and productive. With wheelchair-accessible parking and entrance, El Gato Automotive ensures convenience for all customers. They accept various payment methods, including credit cards, debit cards, and NFC mobile payments.
Specializing in services from basic oil changes to complex repairs, El Gato Automotive has consistently demonstrated expertise in handling both modern vehicles and classics - including vintage models like the '72 Bronco. Their commitment to quality work is backed by fair pricing and service guarantees.
What sets El Gato Automotive apart is their personalized approach to customer service. Paul and his team are known for their transparency, honest assessments, and detailed explanations of necessary repairs. Appointments are recommended to ensure prompt service.
Located at 1386 White Oaks Rd #A, they maintain convenient business hours, closing at 6 pm. With a strong track record of satisfied customers and quality workmanship, El Gato Automotive has established itself as a go-to automotive service provider in the Cambrian/Campbell/Los Gatos area.
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Parked my car in front of this business for less than 2 minutes while trying to pick up my partner who was getting his car serviced, and immediately someone who I assume is the owner blocked me in. I asked if I could move my car and he was very rude and condescending to me, I don’t appreciate being talked down to.
Paul the owner is extremely rude and confrontational. Take your car somewhere else where the owner will appreciate you going there. Every occasion he has had an attitude and is just an angry person!
Sharing for anyone looking for a reliable, honest, and quality auto shop nearby. We’ve brought our cars to El Gato Automotive for years. Paul always takes good care of us (and our cars), whether an oil change or major service. His pricing is fair and he backs his work. Clean, spacious lounge with WiFi. Exceptional small business in the Cambrian/Campbell/Los Gatos area!
Paul is a great mechanic. I was having issues with carburetor on my 72 bronco. Paul fixed the issue and now it's running great! Very knowledgeable!
Paul is a easy to work with, great prices and very knowledgeable. Joe
Paul is great about getting your car in and out fast. I went in for a check engine light, he diagnosed the problem in less then 15 minutes, ordered the part from the dealer, had someone go pick it up and my car was ready 4 hours later. He's also really good about taking my car either the next day or two whenever I need something taken care of.
Awesome team! They make my cars work. Highly recommend.
I didn't even make it to the estimate portion very rude and confrontational for parking in a real designated parking spot not marked as reserved telling me to move my car, as he does what he wants and leases the property. Not sure I will trust them with my business, my car, or an expectation of satisfactory customer service. I dont out of my way to leave feedback in this case you left lasting impression.
Awesome place. Paul is tops!
My boss took his vehicle there and the owner Paul was very rude the owner was very rude
1 star too generous
Great people. Great service. Great Prices. And trustworthy. Nuff said.
Paul is wonderful!! So helpful and personable!
