13265 Big Basin Wy, Boulder Creek, CA 95006, United States
COMPLETE MECHANICAL AUTOMOTIVE REPAIR ON FOREIGN AND DOMESTIC VEHICLES
Great customer service! I want to especially thank Sean who helped me out with my annoying brake release alarm. Much appreciated!!!
Best in the area, I asked for recommendations on Next Door and this business was the most recommended by far. That says a lot. They are fast and thorough. The only problem with going to the best is that they are very expensive. If I could afford it I would have all my work done there.
I had my daughter's Honda serviced at Mountain Mechanics while we were there on a trip from Canada in September 2022. They installed spark plugs for $300, about twice the price in B.C., and after refusing to install the plugs we'd bought at the parts store in Boulder Creek. This weekend, September 2023, my daughter's car had a full shutdown as she was about to head into the mountains into eastern Washington. Luckily she was close enough to friends to get a place to stay and deal with towing in daylight. The mechanic found the Mountain Mechanics spark plugs had been tightened incorrectly, causing extensive arcing, which caused extreme corrosion of the spark plugs and one of the ignition coils. It was so bad the mechanic who fixed it took pictures. $500 for new spark plugs, a coil and towing, and a ruined weekend. Could have been worse if not so close to Seattle. Poor work and dangerous.
We were visiting the area and this mechanic took great care of us when we needed new tires before leaving town the next day. Really appreciated their help and the fair pricing! Flat tires on a trip are not fun, so we are thankful to have received quick care from them. Highly recommend.
The service at the Mountain Mechanic is exceptional. I brought my Ford Mustang in for some work and they got it up and running. Their rates are reasonable and I didn’t feel like I was being oversold on work like many other shops I have been to. I highly recommend them for their quality and customer service. Thank you Sean for bringing my car back to life!
Sean worked on my Honda when I first arrived in BC and it needed new front struts. Even through some frustration of his suppliers providing a couple flukes with faulty replacement parts at first, he remained easy to deal with and kept me patient to wait because he didn't want me to get the car back unless it was perfect. He upgraded the parts and thst went above and beyond and he replaced my rear shocks at no extra charge for having to wait a few days to get the car back. Good guy with an honest approach. Earned my business loyalty.
This shop and the guys working there are phenomenal! I had an appointment and even on what looked like a very busy day, they were right on time. Completely reasonable pricing, honest, friendly, detail oriented, and willing to explain things to someone like me who doesn’t know much about cars at all. They’ve won a new, happy customer! Thank you Nate for being patient with my 20 questions! 😊
Since my last review, Chris retired and the business changed hands. The new owner Sean was one of the shop mechanics that worked for Chris. Sean continues the tradition of honest high quality work and customer service. I can't recommend them more highly. My previous review from 2017: Owner Chris is well known and respected within the San Lorenzo Valley for his charitable work and honesty. I've been a loyal customer for more than 30 years, and still bring my cars here for any major work even after I moved away to Santa Cruz. Fully certified mechanics, quality work. Phone appointments recommended because they are popular in the valley.