Hi-Quality Auto Body Inc in Alhambra

723 Fremont Ave, Alhambra, CA 91803, United States

★★★★★
(197 reviews)
Specialties: Auto body shop

About

Repairing today’s high-tech vehicles requires training, expertise, and extensive knowledge of sophisticated equipment. At Hi Quality Auto Body Inc. we are committed to delivering quality service to you. We use superior, state-of-the-art equipment, and our skilled technicians are devoted to getting the job done right the first time. We treat your car as if it were our own. If you're happy with the results, it's more likely you'll tell your friends and family about our Alhambra body shop. Above all, your satisfaction is the best measure of our success. We work hand in hand with all insurance companies. Our qualified staff know how to handle all claim processes for you.

Website
hiqualityautobody.com
Address
723 Fremont Ave, Alhambra, CA 91803, United States
Plus Code
3RPX+85 Alhambra, California, USA
Time Zone
America/Los_Angeles

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Service options
Language assistance
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Amenities
Gender-neutral toilets Mechanic Toilet
Crowd
LGBTQ+ friendly
Planning
Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Photo Gallery

Reviews

5.0
★★★★★
197 reviews

Most Mentioned

insurance (9) brand (8) desk (6) estimate (6) communication (6) price (6) drinks (5) job (5) service (3) expectations (3)
5 stars
193
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★★★★★
January 31, 2025

Excellent body shop. I’ve brought 3 cars to get repaired here and each time it has been a great experience. The cars have come out looking like new. Highly recommend

★★★★★
January 28, 2025

Body shop was extremely responsive to all my needs. Kept me informed with every step. No hidden agenda. No hidden charges. Quality of work was above expectations. Car received like it was brand new. Won a lifetime customer.

★★★★★
December 17, 2024

My beautiful car was damaged in a fender bender. My first thought for repair was Hi Quality shop. Sure enough easy, no hassle, great customer service and workers are the best.

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★★★★★
November 25, 2024

My first time, in Hi Quality Auto Body, was in 2008, and I have come over and over every time I need to repair my. Cars, this is the best auto body shop in California. The work they do is amazing. I recommend this place to anybody, and I warranty you would be happy with the results. Thanks to everyone in the shop my car looks better than new

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★★★★★
November 23, 2024

This place came highly recommended by Infiniti of Van nuys service advisor Luis Rodriguez. The amount of customer service was without a doubt amazing! Tommy, Patrick and Edith were in constant communication with me regarding current progress. As you can tell the vehicle seems like brand new. No issues or concerns. Additionally, when they return the vehicle they gave it a nice wash. Little extra bonus. Wasn't expected but really appreciated. As this place was recommended to me. I'll definitely be recommending it to others.

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★★★★★
November 5, 2024

I’m so glad I took my truck to Hi-Quality Auto Body! My truck looks brand new! From the customer service I received from the front desk, to Patrick, the entire staff, the updates through text messages and the job being finished earlier than expected I really recommend this spot to anyone.

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★★★★★
October 31, 2024

Hi Quality helped me the first time when I needed insurance work done on my Charger. Even though is was written off as a total loss and they did not get to do any work on it. They went out of their way to make sure I was taken care of when the insurance company dropped the ball. That is the reason I went back with my Durango. And they did an amazing Job. Above and beyond.

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★★★★★
July 4, 2024

Awesome shop. I was introduced to this shop by a mutual friend. Repairs are great. Seamless. The car looked like the day I bought it. The shop kept me informed all the way through the repairs. The car was clean and detailed when I picked it. Both Patrick the estimator and Elliot, the Manager walked me to my finished car and made sure they showed me everything was working. Who does that nowadays? I really love their entire customer service. I have been so happy to show everyone how great my car looked.

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★★★★★
March 22, 2025

thay are very professionals and did a excellent Job

★★★★★
March 17, 2025

Robert and his team did an amazing job repairing my car. Quick work and kept me updated with repairs while dealing with my insurance claim

★★★★★
March 10, 2025

Everyone at Hi-Quality Auto Body is super friendly and helpful. My car was ready on time and looked brand new when I picked it up. They even took the time to clean under the hood and cleaned the inside of the vehicle. Would highly recommend this shop if you need any body work done to your vehicle.

★★★★★
March 10, 2025

A professional staff provided clear explanations of the work to be done, communicated with updates on the progress of the work, and did an outstanding job in repairing our damaged vehicle. Highly recommend them!!

★★★★★
Verified Reviewer
March 3, 2025

THERE IS NO BETTER BODY SHOP IN ALL OF CALIFORNIA. I moved from Bay Area back in 2017. My wife recommended hi quality and I am so happy she did. Best people best service best advice

★★★★★
February 24, 2025

The name of the shop says it all Hi-Quality the quality of the work looks amazing like brand new.

★★★★★
Verified Reviewer
February 24, 2025

Excellent craftsmanship and superior service. I would highly recommend this shop.

★★★★★
January 24, 2025

The best auto body repair shop around. They are detailed oriented in their services.

★★★★★
January 24, 2025

Highly Recommended! The team at Hi Quality provided excellent customer service and workmanship!

★★★★★
January 24, 2025

I had the most wonderful experience at Hi-Quality Auto Body. The staff was extremely friendly, helpful, professional and knowledgeable. They explained the process in great detail. I received regular updates. My car was delivered to me in pristine condition! Thank you so much!

★★★★★
January 24, 2025

Hi-Quality is really easy to work with. They communicated with me through out the process and were very clear about what exactly they were doing to my vehicle. This is the second vehicle I bring here and the next time I need auto body work I plan to visit them again.

★★★★★
December 24, 2024

This place really great there amazing job and they does wash car and deep detail inside car too it s great job

★★★★★
November 24, 2024

Great work and easy to communicate with.

★★★★★
Verified Reviewer
November 24, 2024

Amazing customer service and quality work! My truck looks like new again. Patrick is amazing! So easy to work with. Communication is superb. So caring and personable

★★★★★
November 24, 2024

The owner was very friendly super polite and very welcoming. His associate Patrick was very friendly very informed and quick with updates. This place was well above my expectations. I highly recommend it...

★★★★★
Verified Reviewer
October 24, 2024

They are really great and nice people, they helped me for free. Thank you

★★★★★
October 24, 2024

I highly recommend this business for any Auto Body work! They are knowledgeable, professional and efficient.

★★★★★
Verified Reviewer
October 24, 2024

Got my Mazda CX-9 fixed by them through AAA insurance. They did an excellent job at communicating throughout the process. My car was fixed in approximately 1 week. I would definitely recommend this body shop. Very professional and awesome workers.

★★★★★
October 24, 2024

I do t ever leave reviews but hi quality auto body deserves praise for the amazing service they provide. Patrick was extremely helpful and professional throughout the whole repair. I m very protective over my car and have dealt with so many poor services in the past but hi quality is far superior to everyone else. They have my business for life. Thanks to Patrick ,elliot and the rest of the staff. Great communication. I can go on and on about how great they are.

★★★★★
October 24, 2024

Hi-Quality Auto Body Inc. completely restored our car door (frame and glass). They also cleaned the interior of the car extremely well. We travel with a husky, so lots of fur gets everywhere. The interior is the cleanest it has been since first getting the car, thanks to Hi-Quality Auto Body, Inc. Thank you Hi-Quality Auto Body!

★★★★★
Verified Reviewer
September 24, 2024

I highly recommend this shop! From the warm greetings I received upon entering to the excellent service on the spot. Patrick was so helpful in resolving my issue. Unbeknownst to him, he also helped calm me by educating me on the process and providing insight that I didn t have. (My car is a lease and I was so stressed about what the potential cost of damage would be!) Thank you HI- Quality Auto Body Alhambra!!

★★★★★
September 24, 2024

Great place...

★★★★★
September 24, 2024

They do the job right the first time!

★★★★★
August 24, 2024

Great shop. Great team. Great service. Owner is very hands on. Will definitely recommend

★★★★★
August 24, 2024

Best body repair shop around! They don t cut corners and always making sure vehicle is done right to the smallest detail.

★★★★★
August 24, 2024

This is truly the best experience I ve ever had at an auto body shop. Best customer service, detailed explanation on everything, car is super clean afterwards very nice and accessible owner. Highly recommend!

★★★★★
Verified Reviewer
August 24, 2024

Excellent work, service and price. They replaced my cars tailgate. The result was like brand new. All OEM parts. The cost is quite fair. I looked at two other places they were both a bit more expensive despite and their overall review ratings were not as high. They also offered to do some touch up paint and blemish removal throughout the vehicle, free of charge. That was much appreciated!

★★★★★
August 24, 2024

Simply put, I am blown away by their service! A few years ago, I brought in my car after it was hit by a DUI driver. Hi-Quality Auto Body was honest and professional answering my concerns and getting my car fixed. While I was there, I had asked about my wife s car that needed to have one of the side skirts put back on that had popped off. I believe it was Patrick who had said bring the car over and they will take care of it. We were lazy to fix it until the remaining side skirt had popped off recently and needed to be put back on. I brought my wife s car today to have them install both side skirts and in 20 minutes they had honored their promise and helped me install them. I am so blown away by their service and kind heart. Of course, it would be best not to be in an accident where I need to bring my car into a body shop. However, if I need to, I will trust Hi-Quality Auto Body to fix my car! Thank you

★★★★★
July 24, 2024

This place is the AAA of collision repair. I highly recommend them. Our car came out looking better than new with no after-market products used. Our service consultant - Patrick, is wonderful to work with and the entire team of repair personnel take great pride in their work.

★★★★★
July 24, 2024

This is my 3rd time of using Hi-Quality Auto Body - because they do SUCH a brilliant & seamless job! This is an Auto Body shop like NO other! Led by Tom Stevenson, his Certified Auto Collision Repair Specialist, Patrick Mosley, is extremely talented & requires a very high standard of excellence from his hard-working Team. Look no further for your Auto repairs... (Highly recommended by AAA & all reputable Insurance Companies). Your car will look brand new, I promise.

★★★★★
June 24, 2024

Thank you for your service. The work was very good my car looks like new after the repair. I recommend this place for its good service and work.

★★★★★
June 24, 2024

Excellent repairs on 2 vehicles. Delivered on time as promised clean and detailed. Lifetime warranty on paint and excellent customer service.

★★★★★
June 24, 2024

Just the best body repair shop. Excellent service and communication. 10 out of 10. Thank you!

★★★★★
June 24, 2024

I m so happy that I called (Elliott) Hi-Quality Auto Body Inc., to help me in this rear ended accident, Elliott was so nice and helpful in this situation, got my car in the shop, help with the insurance, got it done, the car look just like new again! Thank you to (Patrick) the staffs at Hi-Quality.

★★★★★
May 24, 2024

Over the years I had multiple repairs performed here and every time the whole experience has been top notch.

★★★★★
May 24, 2024

6 stars!

★★★★★
May 24, 2024

Amazing work and got my vehicle back quickly.

★★★★★
April 24, 2024

Love this place! They are very clean, professional, kind and communicative throughout the whole process. I ve been there twice now and have not been disappointed. I will continue to recommend High Quality Auto Body to others as well.

★★★★★
Verified Reviewer
March 24, 2024

I don t want to curse but these guys are f n fantastic! I brought my car to them twice and their customer service has been exceptional! Most recently dealt with Patrick but they re all great - very highly recommended!

★★★★★
March 24, 2024

Excellent service and very good work I recommend it

★★★★★
Verified Reviewer
March 24, 2024

Best body shop in SoCal. Elliots the man to see.

★★★★★
March 24, 2024

This Auto Shop is amazing the customer service is wonderful and my experience was first class! I definitely would come back to get my car fixed here again. They left my car looking brand new! Thank you Hi-Quality Auto Body Inc.

★★★★★
Verified Reviewer
March 24, 2024

Took my car here after an accident and was pretty bummed out that my new car had been damaged, but Patrick and his team went above and beyond they did an amazing job making my car look like new, it was like I was driving my car off the lot again. Would definitely recommend coming to this auto shop.

★★★★★
March 24, 2024

This was the best service i have ever had done to my car. They repaired my back bumper. They went beyon what they had to to and they cleaned my motor and headlights for free. I really do appriciate your Hard work and excepcional customer service. I highly recommend this company. Hope you received the pizzas thank you

★★★★★
March 24, 2024

I ve needed to take my car for repairs twice. The first time was a disaster my car didn t come back correct and the shop did not want to take responsibility. Hi-Quality was the opposite of that, they went above and beyond what I think a body shop needs to do. From calling my insurance about waving my deductible to the constant updates via phone or text. I couldn t ask for a friendly and helping group of individuals for a headache that is getting your car fixed and feeling reassured every time you spoke with a one of them.

★★★★★
March 24, 2024

Such awesome people! I bought wiper blades but couldn t figure out how to install them after watching so many videos. Then I realized that Hurricane Hilary is coming tomorrow to SoCal! I dropped by to ask for help and the friendly guys there quickly installed them for me, then refused to accept my money. This small act of kindness totally made my day!

★★★★★
March 24, 2024

Easiest experience with any sort of auto shop Ive ever had. Tom was transparent about the process and left my truck looking amazing.

★★★★★
March 24, 2024

I had a fantastic experience with this shop. I was given a reasonable expectation of how long it would take to begin service on my vehicle and then went above and beyond to accommodate my needs. As a handicap person, Patrick did his due diligence to keep my vehicle on the road so I will not be inconvenienced in the least. Fast and friendly service the whole way through! I couldn t ask for more. I will definitely be a repeat customer.

★★★★★
March 24, 2024

I love how my car was taken care of. Patrick was the person who helped me, and I would absolutely recommend him to help you with anything done to your car! My car came out looking brand new! They said it was going to take 3 weeks, but it actually only took 2 weeks!

★★★★★
March 24, 2024

This team is incredible!

★★★★★
March 24, 2024

Patrick and his team were amazing throughout the whole process. Him and his team made sure I got all the updates in a timely matter and went above and beyond after encountering a battery issue with my vehicle a couple days after being picked up. This was stress free for me and I appreciate them going out of their way to make sure I was satisfied 100% recommend!

★★★★★
March 24, 2024

epic service! my tacoma looks brand new and customer service is superb!

★★★★★
March 24, 2024

I ve been going to Elliot and team for over 12 years. Second to none by far they are the best shop in LA

★★★★★
Verified Reviewer
March 24, 2024

Elliott and his team are amazing. Excellent customer service. Elliott probably kept me well informed and updated in the status of the repair of my car. He provided me options when there were possible supply chain issues with the car parts. He improvised when the car parts came in earlier than what was originally quoted by the manufacturer and offered me options on how I would like my car to be repaired based on timing. To top it off, they did a fantastic job with cleaning my car after the work was completed. They reminded me of how my car looked like when I took delivery of my car. I highly recommend Hi-Quality Auto Body.

★★★★★
March 24, 2024

I am sincerely grateful to the owner, Elliott, and the entire team at High-Quality Auto Body, and I want to share my positive experience with everyone. I recently faced a challenging accident case, and Elliott guided me through the entire process with unwavering support. Their team not only possesses the skills and professionalism for the job but also exemplifies the quintessential qualities of a small business: honesty, caring, empathy, and warmth. This contrasts sharply with the greedy, exploitative, and unsympathetic corporations, especially in my case. High-Quality Auto Body is more than just a top-notch facility; it is home to exceptional individuals who genuinely care about their customers. If youre seeking auto body services, look no further than High-Quality Auto Body youll be in the best hands possible.

★★★★★
March 24, 2024

OUTSTANDING QUALITY WORK, SERVICE & PERSONELL AAAAA++++ IN ALL CATEGORIES. I have dealt with them over the years and they have always been exceptional in every way.

★★★★★
Verified Reviewer
March 24, 2024

Literally the best auto body shop around. They go above and beyond and return your car even better than when it was before. Wouldnt go to any other body shop again. Everyone I send here agrees they are the best. High Quality guaranteed.

★★★★★
Verified Reviewer
March 24, 2024

Elliot is amazing person, he provides super excellent customer services, beyond words !

★★★★★
March 24, 2024

Extraordinary work Thank you. Thank you Patrick Mosley

★★★★★
March 24, 2024

I am so very happy that I was recommended by Infiniti to Hi Quality Auto Body. They were amazing in every aspect. Pretty much took care of everything. Kept me updated like every other day. Most of all my car is PERFECT. I could not be happier. It was a pleasure doing business with them and if your car needs work ...go directly to Hi Quality!

★★★★★
March 24, 2024

Very professional, friendly, and they do excellent work!!!

★★★★★
Verified Reviewer
March 24, 2024

Experienced excellent service

★★★★★
March 24, 2023

Brought my car in for an estimate to the most comfortable and friendly shop in town. The front desk gal was super friendly and definitely knowledgable on what needed to be done. They asked me to have. seat and grab a cold drink while I waited for my estimate. Took ten minutes. After I sent the estimate to my insurance company, they approved the work and I took my car in for repair. The lady told me it would be about 1.5 weeks to a month to get it repaired. Two days after dropping it off I got a call telling me it was done! THE WORK WAS SUPERB AND FANTASTIC. Saved me a ton of cash on a rental and the service was outstanding. They went over everything they fixed and also fixed something that wasnt on the bill! My car was detailed and super clean like it came off the show room floor! THANK YOU Hi QUALITY! Your names suits you well!

★★★★★
March 24, 2023

Easy to work with, very professional and friendly. Chuck Reyes did a great job on our car. Happy with the outcome.

★★★★★
Verified Reviewer
March 24, 2023

Flawless workmanship

★★★★★
March 24, 2023

Hands the the best body shop in the area! They exceeded my expectations and went beyond them. I would highly recommend them!

★★★★★
March 24, 2023

Service was great and work was excellent.

★★★★★
March 24, 2023

Elliot and his team at Hi-Quality are absolutely fantastic! Due to problems completely out of their control, the part needed to repair our Jeep was delayed for weeks, and they were so wonderful about explaining the issue and making sure we felt taken care of, even though they couldnt immediately fix our car. When the part came in, they let us know right away. The repair work was absolutely top notch. They even washed and detailed the car before giving it back to us. I will be taking my car here for work from now on, and will recommend them to anyone needing work done. Thank you, Hi-Quality!

★★★★★
March 24, 2023

Amazing job !! very satisfied they fix my back bumper !!! Plus ,they wash my car detailed outside and inside my car looks like new !!! I highly recommended !!!! . Really professional ppl !! .

★★★★★
Verified Reviewer
March 24, 2023

Great office staff and their texts that worked on the car were awesome

★★★★★
March 24, 2023

Hi Quality is a marvelous repair center. They were so nice from the minute I stepped into the shop. They are amazingly friendly and helpful. I ve never had as good of an experience as I had at Hi Quality.

★★★★★
March 24, 2023

Hi-Quality is my go-to auto body shop. I have been taking my cars to them and have been recommending them to friends and family for over a decade. Elliot and his staff goes above and beyond my expectations each and every time. This time around Arnold took care of my car and he did a phenomenal job. He kept me up-to-date with the progress of my vehicle and made sure everything was working correctly during the final inspection - They even changed out the front and the rear lights that were out! Hi-Quality takes pride in their work and it shows. If you are searching for an auto body shop that will go above and beyond your expectations in the San Gabriel Valley area, I highly recommend Hi-Quality!

★★★★★
Verified Reviewer
March 24, 2023

the staff are friendly and helpful

★★★★★
March 24, 2023

To say that the Hi-Quality Auto team goes above and beyond is a gross understatement. I m not easy to please and not easily impressed. The team did not disappoint. The owner and his team are a class operation. Their attention to customer service is unmatched! The owner and team really look out for the customer s interest and do not buckle under the pressures placed upon them by insurance carriers. I couldn t be more satisfied with the quality work they performed on my Porsche Cayenne. Given what I witnessed at the shop, the team provides the same high quality attention to all makes/models. They are experienced technicians and, in my opinion, talented artists who take great pride in the quality of their work, as they should. Their experience leads them to amazing quality services and attention to detail.

★★★★★
Verified Reviewer
March 24, 2023

Fantastic auto body repair shop. Some guy side swiped my Ford Escape so AAA recommended this place. They left my car looking better than when I bought it in 2018! Owner Elliott and worker Arnold take great pride in taking care of their customers. Just amazing work!

★★★★★
Verified Reviewer
March 24, 2022

Very professional, and a very nice group of people. Everyone was friendly and courteous. The work to my car was done quickly and looks great. Definitely bring your vehicle here if it needs bodywork.

★★★★★
March 24, 2022

They gave me the best service Ive ever had at a car place. The place is clean & orderly. Everyone was so nice & honest & true to their word. My car looked better than when I dropped it off. Id recommend them highly!

★★★★★
March 24, 2022

Great shop. I am a repeat customer. They really know their business and treat the customers with respect. They have proven to be the best!! Thank you Elliot and Patrick.

★★★★★
Verified Reviewer
March 24, 2022

Great customer service. The repair work that they did on my car was on point and they cleaned my car. They didn t have to do it but I so appreciated it because my little car needed it. I m hoping there won t be a reason to go to them again but should there be, they have a lifetime customer in me

★★★★★
March 24, 2022

Best auto body shop ever deal with. They do professional job and keep you informed. This is the only shop return your car in clean and detailed condition.

★★★★★
March 24, 2022

I wouldn t trust anyone out there in this business! . Excellent and the quality of work they put into there work. From owners to staff,So professional, honest, friendly and made me feel that my car and I was so important and gave us the best service. I don t care where you live please don t let anyone touch your car if you need body work. It s worth every penny and distance. Hi-Quailty Auto Body Inc in Alhambra is the best!

★★★★
Verified Reviewer
March 24, 2022

great staff, wonderful to deal with them. their work is amazing and pain free. they treat you like family.

★★★★★
Verified Reviewer
March 24, 2022

Not that easy to come across a trustworthy body shop. This place is truly the best. Elliot and his team are super friend and professional. Highly recommend!

★★★★★
March 24, 2022

Great service, awesome job with the cars that I sent to get repaired. Highly recommend this place.

★★★★
March 24, 2022

Pepes in Rosemead has great food even though they are short of employees and takes time to prepare.

★★★★★
Verified Reviewer
March 24, 2021

Hi-quality team !! Awesome work as always!! Thank you for taking care of my truck!! Cant even tell where the work was done. Thank you once again for a good job!! Keep up the good work!!

★★★★★
Verified Reviewer
March 24, 2021

Went to get a repair estimate today. So far the receptionist, Celine was polite and professional. Patrick is the person who took a look at the damage, he is amazingly polite and professional as well. I will post an update as to the work as soon as it gets done! If ratings are based off of Step 1 I can definitely see why they have 5 STARS from so many people I will update my review once repair is complete.

★★★★★
March 24, 2021

They dont just have high quality auto-parts, but they also have high quality customer service!!! I went here to get my bumper fixed after I backed into a pole. The bumper got a lot of scratches and it even caused a dent to the back side panel a little bit. They noticed that and was really patient with explaining what needs to be fixed and what can be done. After they have fixed my bumper, Mike also helped with cleaning my foggy headlights, which is pretty awesome. I am very happy with my experience over here, and I definitely recommend coming here!

★★★★★
March 24, 2021

very good.

★★★★★
March 24, 2021

Hi Quality Auto Body has been repairing my cars since 2009 and every single time I been extremely satisfied. The owner is such a sweet and friendly soul always wanting to help his clients. Staff is very friendly and communicative. I was given an update on my car weekly and was ready at the estimate time I was given. I highly recommend Hi-Quality Auto Body for your next repair. Check out my repairs. My car looks beautiful. Thank you Hi-Quality Auto Body Family!!

★★★★★
March 24, 2021

I took my 2017 chevy Tahoe for a bumper/fender and headlight repair and I was impressed with the good work they did on my truck very helpful personal and very professional thanks Patrick for keeping me update of my vehicle

★★★★★
March 24, 2021

Outstanding. Great group of people who genuinely care about their customers. Mike stood out as a stand up guy. Owner is very professional and friendly. A+

★★★★★
March 24, 2021

These guys are the best at what they do. 15 yrs and counting. Wouldn t take my cars anywhere else! Cars always look like brand new when done!

★★★★★
March 24, 2021

Great service at this location, friendly people working there.

★★★★★
March 24, 2021

I like their service very much. My sister has repaired the car twice in this shop. Their service quality is very good and their car repair technology is very good. It will be a great pity if you dont come

★★★★★
March 24, 2021

Everyone is kind and courteous. Service is prompt. Free coffee, drinks, and water in the lounge.

★★★★★
March 24, 2021

Hi quality is extremely professional and went above and beyond my expectations. I worked with Patrick and he was very honest and kept me updated at all times with the service being done on my car. This is definitely a 10/10 recommend. I ve never been anywhere better. They also detail your car when returned, my car came back a lot cleaner than when I had dropped it off. Amazing work!

★★★★★
Verified Reviewer
March 24, 2020

I would definitely recommend anyone looking for a body shop to come here. Although mine was a minor accident, at the end, it came out looking new as when I first got my car. Elliott & Patrick both helped me and explained the process. The front end lady was helpful although I dont remember her name. My insurance covered the expenses, but keep in mind that getting original parts back into the car is costly, especially if you are paying out of your pocket. My vehicle was a 2018 Audi A4 and would recommend everyone who is iffy about body shops, this is the place to go.

★★★★★
March 24, 2020

Wonderful experience! Everyone is extremely kind, honest, and efficient, trying to give the best service. If I or anyone I know needs repairs in the future, I would encourage this location above any other. Good people drives good businesses.

★★★★★
Verified Reviewer
March 24, 2020

Excellent! I called Hi-Quality Auto Body Inc. after a dismal experience at the Service King in South Pasadena and from that first phone call with Selene on, I was not only pleased, but impressed by the level of service and attention paid to me and my car. I was treated wonderfully and had a great rapport with the staff upon dropping off my vehicle. They made it easy and seamless for me to obtain a rental car. I received updates throughout the process from Clemente so that I always knew what was going on with my car and the insurance company. When my car was ready for pick-up, they were very accommodating with my schedule and my car looked great. The only qualm I have is that there was a smell in my car when I retrieved it (chemicals, sweat, and body odor). The smell was better the next day (after driving around with my windows down), but I still called to see if anything could be done about it and they were more than willing to have me bring my car in to have the issue thoroughly investigated and resolved. I passed on this because I didnt have the time (I only wanted some free air freshener), but the fact that they wanted to take care of it so thoroughly really impressed me.

★★★★★
Verified Reviewer
March 24, 2020

My girlfriend hit a rogue tire on the freeway and it damaged the underside of her car which left parts dragging on the ground. we came here and Tommy reassured us it was only a splash guard and it wasnt really necessary in California. he offered us drinks removed it for free and we placed it in the trunk. a great and comfortable experience. thanks guys!

★★★★★
March 24, 2020

Unbelievable gem of a body shop. I brought them my 20 year old Infiniti and they went above and beyond what I could have hoped for. They took the time to order quality OEM parts from all over the country to do the job right. Then they apologized to me for taking 11 days to finish the work. Just incredible customer service and top notch quality work. My car looks better than it ever has. The front bumper was hit while it was sitting in a parking lot and they made it look brand new! A huge thanks to everybody at this phenomenal establishment, specifically to Elliott and Clemente, who both did an exceptional job of taking care of me. Their friendly and positive personalities make doing business with them an absolute pleasure. I cannot possibly recommend this place any higher. If I ever need body work again on any vehicle, I will run to Hi-Quality Auto Body!

★★★★★
March 24, 2020

I just stopped in to get an estimate for the repair of a corner of my vehicle s bumper prior to the lease end. Everyone was so nice, from the woman at the front desk, Patrick (who examined the car), as well as the man who worked on it. It looks SO much better and it was done so quickly! I highly recommend this business and commend them for their great customer service.

★★★★★
March 24, 2020

To the point... Great and professional people. From start to finish, everyone is courteous and dont waste your time. I had my 2008 Toyota Highlander repaired here, January of 2020. My SUV looked Great when I picked it up. *** Alignment of New Bumper; Excellent. *** Paint match; Excellent ::: Other ::: They took the time to clean my SUV inside out and took care of a few extra details through out the body. Highly recommend!

★★★★★
March 24, 2020

My experience with this shop turned out to be awesome. The owner is extremely kind and understanding. Very knowledgeable people and respectful to their customers. Dont be hesitant to express you concerns. They will take the time to Listen to you.

★★★★★
March 24, 2019

Polite and professional staff.

★★★★★
March 24, 2019

Great service, work and people.

★★★★★
March 24, 2019

It was as good of experience, as anybody could hope for. They were totally professional and polite as anyone would have the right to expect. The work itself was flawless n the price was could not be beat.

★★★★★
Verified Reviewer
March 24, 2019

This is a great place to take your vehicle for auto body repair. Mr. Elliot is an amazing and wonderful person who is kind and very helpful, he will go out of your his way to help you. Its rare to find genuine people like him. I highly recommend this place. Great service!

★★★★★
Verified Reviewer
March 24, 2019

The best auto body shop ever! I am beyond satisfied with the services! They returned my car looking better than when I actually purchased it! Amazing, polite and kind people. Costumer service and updates on repair process was on point and faster than originally quoted! And the actual repair and condition in which I got my car was unbelievable! I will definitely come back!

★★★★★
March 24, 2019

We came here because our original auto body shop (in another state) didn t install the car s molding correctly. We came here and they did the work within a couple of minutes. They are a solid company with great customer service. We worked with Patrick and Tommy. The girl at the front desk was very nice too!

★★★★★
March 24, 2019

Great work and employees

★★★★★
Verified Reviewer
March 24, 2018

Great service - from front desk, to intake and help with forms and dealing with insurance company. Honest and reliable.

★★★★★
Verified Reviewer
March 24, 2018

The best body shop in Los Angeles county. Great service, friendly and professional.

★★★★★
Verified Reviewer
March 24, 2018

Came to this place before because there great reviews to get a dent out of my car and these people did great ! I m coming back to get more repair definitely! There customer service is PERFECT unlike other repair shops these people are definitely not money hungry !

★★★★★
Verified Reviewer
March 24, 2018

My bumper got damaged. Theses helped me to repair it and saved 1k cost to replace one. Really friendly and helpful!

★★★★★
March 24, 2018

Great service, Elliott and his staff are first class.

★★★★★
Verified Reviewer
March 24, 2018

There s a reason for 5 stars. They fixed my damaged car door for literally free. Such a nice and friendly group of people

★★★★★
Verified Reviewer
March 24, 2018

Excellent and Professional Service. From the moment I received my estimate, to delivery of my finished vehicle; I am one satisfied customer. I would definitely recommend to anyone searching for an Auto Body shop. I would return for any further repairs or work needed to be done in the future.

★★★★★
March 24, 2017

people there are very nice

★★★★★
March 24, 2017

I just happened to come across this place on yelp as my parked car was hit in a parking lot after my sons game. First of all everyone there is so professional and very kind. They fixed it in a short time and it made my day. I highly recommend hi quality body shop.

★★★★★
March 24, 2017

I was refer here by my boss at work and I couldnt be happier!Hi -Quality Auto Body repaired my 2013 Ford Fusion and looks just like it looked at the time bought.Its pearl white tri coat so its difficult to match paint and they did an outstanding job repairing all the damages of rear along with the paint matching the body.I would highly recommend them to anyone.Customer care couldnt be better they treated me like Ive known them for ever, very friendly and helpful front desk lady and the staff who helped me were very detailed with the process.Once my vehicle was finished they showed me the car and made sure nothing was malfunctioning before I left.Great job you guys I wouldnt go anywhere else.

★★★★★
March 24, 2016

Patrick and Elliot are very helpful and friendly. They touched up my car and didnt even charge me. They didnt even want to accept a tip. The technicians name is Todd, and he is professional and competent. Im a loyal customer.

★★★★★
March 24, 2016

Earlier today my dog decided it was a good idea to scratch up my car on my driver side door. I was really irritated so I went to the local oreileys to get something to try and fix it, I bought a product called quixx paint repair pen (dont ever use that on your car if your life depended on you) and I only made my door look worse. I had a bunch of residue and was starting to panic, so while heading to work by Alhambra I decided to look up auto body shops and this one came up with good reviews. Immediately when I drive in I had mike come up to me and greeted me with a positive vibe. I explained what had happened and he immediately let me know he was going to take care of it, he retrieved some products and towels and got to work on my car, I just got a 2016 Subaru wrx so I was a bit nervous if what I had done to my car was going to be repairable, I didnt want to look at the car with that nasty residue it broke my heart. Mike took all the residue off AND repaired and removed the scratches! Beutiful work was done to the door and I could not be happier. When I asked about payment he said that it was free!? I tried to pay him but he would not take it no matter how hard I tried. I never write reviews, but like most of you reading this I love my car, it isnt just my A-B, its my baby. And since he fixed her up, this shop deserves my review!! Thanks mike! I will definitely come to you guys if I mess my sh** up again lol.

★★★★★
Verified Reviewer
March 24, 2015

The best auto body repair service around! Pull up into a busy lot full of cars and theyll make time for you while inviting you to sit in the lounge to enjoy a beverage and, sometimes, a donut. I had a minor scratch from backing out of my car port and these guys buffed it out for me in just 10 minutes!

★★★★★
March 24, 2015

Brought my 2002 Nissan Maxima in to Hi-Quality Auto Body on 1/29/2015 to get an estimate to fix dents and paint removed when I scaped the body area above the passenger rear tire from clipping the garage entry door post when driving out of the parking garage. Frank took a look at it and said in his opinion it would not be worth paying $1800 to pound out the dents, wipe off the paint from the post and to repaint the area where the paint was removed for my old car (300,000 miles). He said to wait for a few minutes until he could get some help. He came back about 5 minutes later with a service tech who applied paint thinner to a cloth and rubbed off the paint from the post. A second technician came back with an impact tool and he proceeded to try and pound the dented areas back to normal, which he just about did. A third technician came back to paint the unpainted area to help rust proof the damaged are. It only took 10 minutes. The painted area looks great and color matches existing navy blue car paint and hard to see the damaged area unless you know where to look. I offered to pay for his services, but he said no, there will be no charge, just please refer your friends to Hi-Quality Auto Body when they have car body repair needs. I defintely will refer any friend that needs auto body shop work to Hi-Quality Auto Body!

★★★★★
Verified Reviewer
March 24, 2013

The corner of my front bumper was bashed in pretty thoroughly. :( I went to Hi-Quality as they had done such an awesome job on my mom-in-laws Lexus and did so at a very fair price, especially for the quality of the work. I was warmly greeted my one of the owners/managers there, offered coffee or a drink on the house, seated on a comfy sofa, &TEN minutes later...TEN, they were DONE. They did such a good job (in TEN minutes!) that I couldnt even tell where the damage was. Total cost: $0 Again, total cost: $0 The manager said that they just had to heat the (plastic) bumper & wipe away the white paint that was on it. I insisted on paying them SOMETHING, at least a nice tip for the guy who did the work but he just said that theyre a referral based business and to please send them my friends & family that need body work on their cars. This is the way to run a business! Because of this attention to service they are busy. Yet they still make time to greet you warmly and make every effort to do the best job possible. Thanks again Hi-Quality Auto Body. You guys really rock! :)

★★★★★
Verified Reviewer
March 24, 2013

These guys are true professionals and any other business would do well to follow their example. I had some repair work done on my BMW X3 and Im very happy with the outcome. Everyone on staff was super friendly and informative. I wish more people ran their business this way.