Tire Choice Auto Service Centers in Alameda

This store has gone to pot. Even with a scheduled appointment it took two and a half hours to rotate four tires. The report given us showed irregularly inflated tires. Agent said tires were correctly adjusted and inflation numbers on report were incorrect. That was wrong. Tires were incorrectly inflated , but to different — incorrect — levels. Altogether a bad experience. Definitely my last time here.

I believe it was Steven who helped me with fixing my right rear tire that had a screw in it. Jack was pleasant on the phone and made my appointment the day before. Steven is a really nice person and super respectful and efficient!

Hey, I was able to book a last minute appointment 11am on a Friday! Was immediately greeted by Kevin. I cannot stress this enough, good costumer service makes a difference in repeat business. He’s great at multitasking, checked me in, answered calls, all without making me feel ignored! Greg is always present to assist and make you feel comfortable.This is my second time at this location. He always makes sure to speak to his coworkers in a respectful way. The car filter needed to be ordered and that was handled within minutes.. He said you don’t need to spend your day sitting at a tire shop. I appreciate that more than anything. I’m not sure if they’re holding a “polite mannerisms class in the back” because they’re all mild mannered and nice!! It’s clean, so you don’t feel claustrophobic. I thought it’ll be virtually impossible, to get in and out! I was wrong.. Don’t underestimate them. They’re actively working to get you out in a reasonable time!

Very bad experience they damaged my car and didn’t even tell me about it until I brought it up to the manager. Nothing was done to resolve the issue and I will never go there again.

The nicest, most community oriented, friendly and kindhearted people. Was my first time going to this shop, and as someone who has had a hard time trusting shops (many assume females don’t know anything about cars and in my experience have always tried to upsell or charge extra for things not necessarily needed) - I can say this shop won me over and will have my continued business. They were not only kind, and sweet but they were extremely quick. My appointment to have my tire fixed was at 1pm, and I was leaving there by 1:20. Highly recommend this shop.

Jack and staff were great! Super friendly and accommodating. Made sure to get all the details right, even when I accidentally gave them the wrong model of tire I had ordered. On time, easy, at the price I expected without any surprises.

These guys are the best. Kind, hard working, accommodating. I got a patch for a slow leak puncture, awesome service. There was a second puncture so I had to bring it back a few days later, they comped the second patch and even filled my window washing fluid. Really made my day, thanks for being good people and doing the kind things that aren’t required but so appreciated. And to anyone giving them flack about not servicing immediately, it’s clear you’ve never been a service provider and forget these are humans that can only do so much at once. Show patience and gratitude, they’re doing a great job to help you. Happy holidays guys!

I can’t say enough good things about Steve and Jack! They were incredibly kind and accommodating when I came in with a flat tire. They took care of it l efficiently and made sure everything was in perfect shape before I left. Their professionalism and friendly attitude made the whole experience so much less stressful. With the weather being as rough as it is, I feel so much safer driving now thanks to their excellent work. I highly recommend stopping by if you need reliable and thoughtful service. Thanks again, Steve and Jack!