1639 Park St, Alameda, CA 94501, United States
Car care service is there for you… Brett and and Long, these guys are local, knowledgeable, transparent professionals. When you take your car here, they will walk you through what they’re going to do so you understand the process and the actual labor involved to accomplish XYZ. Don’t forget to ask them questions! I would highly recommend these guys as reliable local car experts that will take care of your car and you.
It's always scary when the check engine light comes on. Is my reliable old Toyota finally going to need a repair that sets me back a few hundred or a few thousand dollars? The best thing about Car Care Service is that I trust them implicitly. They've earned that trust over the decade I've been a customer. (Turns out the part required to shut off that pesky warning light cost under fifty bucks—and I had my car back the same day.)
Awesome folks, quality work, timely delivery, and great service! I am so happy to have found such a great place and will proudlysupport this small business. Brett and his team came highly recommended to me by my neighbor, whose entire family had their cars serviced by Car Care Service. Now I can honestly say I also recommend them too! I made an appointment for a Friday brake inspection as I was looking for new brakes for my older car. They inspected it and told me exactly what needed to be replaced and the cost upfront. They were able to do the work that day. Their prices were very reasonable, and they went above and beyond to deliver within their estimated time frame. They did everything right to finish my car so I could have it for the weekend. I am so happy to support such a reliable and professional independent repair shop! Now I know where to go for all of my car needs! Thanks again!
We are a big fan of Car Care Service in Alameda. We have send our Toyota and Honda vehicles for both regular service and major repairs. Most recently, our old Prius was randomly losing power when accelerating. The Care Care team drove the Prius for an extensive multi-day test drive until they experienced the problem. Car Care provided their assessment and recommended solutions. Since the problem was random in nature, and the repair required replacing a number of parts, they encouraged me to get a second opinion with another repair shop, if we were uncomfortable with their recommendations. We love their honesty and transparency. With their 100% past repair track record, we forego getting a second opinion and the repair fixed the problem. We don't expect mechanics to be always perfect in their diagnosis, especially with older vehicles with aging parts, but I respect Car Care Service's honesty and dedication to do their very best to fix the problem. We never felt fleeced in doing unnecessary repairs, their rates are always lower than dealers, and over the years Care Car Service has earned our trust.
Our go-to repair shop for all of our car needs, we appreciate Brett who is always kind, non-condescending, and SUPER informative by always explaining to car owners what's going on with their car, in layman terms. Truly above and beyond service!
AMAZING experience. Had an issue with my car 2+ mechanics I took it to could not diagnose, including the dealership, which still charged me mad money to replace parts I didn't really need to fix. Brett got me in on a super tight timeline, and his mechanics immediately found the issue (which was indeed a bit sneaky / hard to diagnose). Fixed for an incredible price. Would highly recommend!!
This place is the best. These guys are completely above board, honest as the day is long, and they know their stuff. This is my second car that I’ve broght to them; tonight on the way home the check engine light came on; this could either be something simple or the death of a vehicle. I dropped by at 5 o’clock to see if they could get me in the next day (The owner and mechanic had to leave to pick up his kids but instead he took a few minutes to help me ) they took the time to check my oil level and run a diagnostic. No need to worry. Cost $0.00. 2024: I've been back sinnce and my review still stands. As a geek myself I took one look in their shop and realized that these guys were serious: half of the shop looks like a junkyard - fancy waiting rooms? No. Coffee? Sure if you go across the street. Mechanical geeks who love what they do? Yes they are!
Brett is very knowledgeable about cars. He is super nice, friendly, patient, and professional. I asked him to do a pre-purchase inspection on a Fiat 500. He did an excellent work on that and really helped me make a wiser decision. The price is very reasonable as well. I would definitely let him to take care of my car for future maintenance and highly recommended his store to all other vehicle owners. Thank you so much! Brett.
Very responsive, reasonable prices, and quick work. I would definitely come back.
Ive been using care care for several years and highly recommend thier services for your car or truck
Glad I found this shop. Honest guys and fair price. Do your self a favor and come here.
Full tuneup. Replaced all fluids. Actually reset the oil change monitor on the vehicle. The knew what a focus st is. Very reasonable and professional. Will use them from now on.
Its always nice to have a trusted local mechanic. No-nonsense diagnosis, clear communication, and great service. Ill be back.
Bret and his crew of friendly helpful workers get the job done! They are honest and know what they re doing. Always priced fair for the work performed!
Awesome shop. These guys are honest and straightforward. They are true advisors and will do whats best for your car and your wallet. Very reasonable prices. I dont go anywhere else.
I came in for a Pre Sale Inspection because I was interested in buying a car, I ended up not buying the car, but Brett did the diagnostic report and he was so honest and through and really took the time to look at everything and explain it to me. I was very pleased with his professionalism and the quality that he took in the minor task presented. I highly recommend Car Care Service for anyone looking for a legitimate and honest mechanic. Did I mention that I drove up from Santa Cruz?
Excellent customer service, great prices and fast work. Brett is a Rad dude!!
Found this local shop after a terrible experience at my local Mazda dealer, where the service writer lied to me directly to my face. Had a synthetic oil change performed, and all services come with a free safety inspection. Got a quote for the service before I brought the car in, and no unpleasant surprises when I picked it up. Excited to be able to work with a local Alameda shop too! Brett is conscientious and honest, and Ill be servicing my cars here from now on.
Trustworthy, thorough, transparent, communication skills! I moved away from Alameda and still come back just for Bretts shop bc these qualities have been hard to find as a woman seeking autorepair.
Now is under new boss - Brett. They are fantastic and awesome. I did oil change services twice there already (two cars) within a year. I am now trying to grab everyone I know to do maintenance at this shop. Be sure to make appointment or talk with Brett first with your concern via phone/yelp.
I brought the car in after a terrible experience at the Ford Store in San Leandro ( I am not sure if they did what they claimed, a 100k service - when we tried to reach them they did not return our calls). What a welcome contrast in competence and communication! They diagnosed our issue. They stayed in communication with us. The price was reasonable.
Absolutely love this place. Fast service, reasonably priced, and friendly workers. Just when I lost faith in car service places they helped cradle my needs. Now I refer all of my friends and family to this shop.
Honest, impeccable, they had my best interest in mind. I bought a used 1996 used Honda Accord. Upon buying it they inspected it and let me know that I got a great car for a good deal. They could have made money off of me and charged me for the couple of things I needed to get fixed but they said they car would still work great without those tweaks and it has been. Thanks guys!
We have taken our familys Subarus to Car Care Service several times now. We have never experienced mechanics who so clearly know what theyre doing and are so honest. Its taken us a long time to stumble across these guys, but I think we are now set for life!
New owner, Brett, around the beginning of 2014t, with technician Jax. All older post are irrelevant to current owners business and service. George, Wayne, Xaio are no longer the owners or working there.
George is a very friendly owner and has excellent techs. They use NAPA parts and are a NAPA Auto Care center so I know my warranty should i ever need it, will be honored anywhere I go. A very clean shop and always a good experience!